Cancel Auto Renewal for Monthly Subscription

TECHNICAL SUPPORT
1

Hello,
I’m currently got monthly subscription until the end of this month
But I want to cancel auto-renewal for next month

In the store it says “you could cancel it via account setting”,
But i couldn’t find where
Could you tell me where exactly i could cancel my subscription?

Thank you for the help

2

Hello @kasusyo are you on Android or IOS?

If any, please try these following tutorials:

Android:

  1. Open the Google Play Store app and tap your profile icon in the top-right corner.
  2. In the Google menu that opens, tap Payments & subscriptions. …
  3. Tap Subscriptions, then find and select the membership that you want to cancel.
  4. Once its settings page opens, tap Cancel subscription.

IOS:

  1. Open the Settings app.
  2. Tap your name.
  3. Tap Subscriptions.
  4. Tap the desired subscription.
  5. Tap Cancel Subscription. You might need to scroll down to find the Cancel Subscription button.
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3

Oh, i didn’t realize it’s on google’s account settings :sweat_smile:

Thank you so much for the help

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4

It’s no trouble at all! We’re always happy to help!

I’ll go ahead and close this thread for now as it’s been resolved but please don’t hesitate to reach out if something pops up!

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