Can not enter the game

BUG REPORT
1

[ 667.029] WireSocketManager – Request ‘/userauth/versioncheck’ with requirement None Enqueued RID 355A4716-10E0-4A6F-A4FC-D54F5270AEC1
[ 667.030] WireSocketManager – Request ‘/userauth/versioncheck’ Started RID 355A4716-10E0-4A6F-A4FC-D54F5270AEC1
[ 667.165] WireSocketManager – Request ‘/userauth/versioncheck’ Completed in 0.133s RID 355A4716-10E0-4A6F-A4FC-D54F5270AEC1
[ 667.180] VersionInfo – Client API Version: [ 16 ]. Content version [ 635368 ]. Asset SKU [ default ]
[ 667.182] VersionInfo – Service API Version: [ 16 ]. Content version [ 635368 ]. Asset SKU [ default ]
[ 667.182] CompareVersion – comparing package version 1.5.3261.0 to minimum version 1.5.3261
[ 667.182] WireSocketManager – Request ‘/userauth/logintoken’ with requirement Session Enqueued RID A58741F4-4F44-4363-B5D7-B4794FA59C84
[ 667.187] WireSocketManager – Request ‘/userauth/logintoken’ Started RID A58741F4-4F44-4363-B5D7-B4794FA59C84
[ 667.414] WireSocketManager – Request ‘/userauth/logintoken’ Completed in 0.228s RID A58741F4-4F44-4363-B5D7-B4794FA59C84
[ 667.447] WireSocketManager – Request ‘/monster/retrievestate’ with requirement Authenticated Enqueued RID 90688450-6006-44EA-8794-8C6DB98D27B7
[ 667.447] WireSocketManager – Request ‘/user/getmessages’ with requirement Authenticated Enqueued RID 599ED4B2-150D-4AAD-B116-B44764FE6043
[ 667.447] WireAppComponent – Connection Status: LoggedIn
[ 667.447] BootflowItemAccount::HandleConnectStatus – status LoggedIn
[ 667.447] WireSocketManager – Request ‘/monster/retrievestate’ Started RID 90688450-6006-44EA-8794-8C6DB98D27B7
[ 667.829] WireSocketManager – Request ‘/monster/retrievestate’ Completed in 0.382s RID 90688450-6006-44EA-8794-8C6DB98D27B7
[ 667.830] WireSocketManager – Request ‘/user/getmessages’ Started RID 599ED4B2-150D-4AAD-B116-B44764FE6043
[ 667.848] BootflowItemAccount::OnMonsterStateRetrieved
[ 667.861] ReconnectUIAppComponent::OnMonsterStateRetrieved
[ 667.862] BootflowItemDownloadTuning – Acquiring Patches
[ 667.868] BootflowItemStore – Connecting…
[ 667.868] BootflowItemSpecialEvents – RefreshActive
[ 667.869] WireSocketManager – Request ‘/monster/activatespecialevents’ with requirement Authenticated Enqueued RID 74AD2472-E387-46E3-AAE3-0AA4AA2F795A
[ 667.873] BootflowItemDownloadTuning – Acquiring Patches Done
[ 667.873] BootflowItemStore – Connect completed, now getting tuning
[ 667.881] WireSocketManager – Request ‘/monster/getstoretuning’ with requirement Authenticated Enqueued RID B5F6B6C8-AD82-4415-A35F-DA6205146B02
[ 667.964] WireSocketManager – Request ‘/user/getmessages’ Completed in 0.135s RID 599ED4B2-150D-4AAD-B116-B44764FE6043
[ 667.965] WireSocketManager – Request ‘/monster/activatespecialevents’ Started RID 74AD2472-E387-46E3-AAE3-0AA4AA2F795A
[ 667.981] ReconnectUIAppComponent::OnMessagesRetrieved
[ 668.098] WireSocketManager – Request ‘/monster/activatespecialevents’ Completed in 0.133s RID 74AD2472-E387-46E3-AAE3-0AA4AA2F795A
[ 668.099] WireSocketManager – Request ‘/monster/getstoretuning’ Started RID B5F6B6C8-AD82-4415-A35F-DA6205146B02
[ 668.125] BootflowItemSpecialEvents – RefreshActive Done
[ 668.232] WireSocket – Protocol error: Server Error
[ 668.232] WireSocketManager – Server Error: Server Error
[ 668.234] Gui – EnterScreen [gui/screenfiles/common/cmn_generic_dialog]
[ 668.234] Gui – Screen Focus LOST [gui/screenfiles/launch/launch_main]
[ 668.234] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_generic_dialog]
[ 668.301] BootflowState::HandleBootflowItemError: Canceled promise
[ 668.301] BootflowScreenAppComponent::TransitionOutBootflowScreen – skipTransition true
[ 668.301] Gui – Screen Focus LOST [gui/screenfiles/common/cmn_generic_dialog]
[ 668.301] Gui – Screen Focus GAINED [gui/screenfiles/launch/launch_main]
[ 668.301] Gui – Screen Focus LOST [gui/screenfiles/launch/launch_main]
[ 668.301] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_generic_dialog]
[ 668.303] GuiManager::ProcessScreensMarkedForCleanup – mem used 121692160

2

Hello K2hun! Sorry to hear that you have experienced some trouble. Thank you for taking the time to report this! The issue should be fixed but if it persists, please create a ticket on our discord at discord.gg/phobiesgame under #request-support :slight_smile: