It won't let me enter the game

BUG REPORT
1

[ 12.567] WireSocketManager – Request ‘/userauth/versioncheck’ with requirement None Enqueued RID F658EA10-86DF-4082-8409-A9AF6A652403
[ 12.567] WireSocketManager – Request ‘/userauth/versioncheck’ Started RID F658EA10-86DF-4082-8409-A9AF6A652403
[ 12.667] WireSocketManager – Request ‘/userauth/versioncheck’ Completed in 0.100s RID F658EA10-86DF-4082-8409-A9AF6A652403
[ 12.683] VersionInfo – Client API Version: [ 16 ]. Content version [ 635368 ]. Asset SKU [ default ]
[ 12.683] VersionInfo – Service API Version: [ 16 ]. Content version [ 635368 ]. Asset SKU [ default ]
[ 12.683] CompareVersion – comparing package version 1.5.3261.0 to minimum version 1.5.3261
[ 12.683] WireSocketManager – Request ‘/userauth/logintoken’ with requirement Session Enqueued RID 46587F9D-56C0-4D97-A46E-BF58F5F4CBA4
[ 12.683] WireSocketManager – Request ‘/userauth/logintoken’ Started RID 46587F9D-56C0-4D97-A46E-BF58F5F4CBA4
[ 12.968] WireSocketManager – Request ‘/userauth/logintoken’ Completed in 0.284s RID 46587F9D-56C0-4D97-A46E-BF58F5F4CBA4
[ 12.993] WireSocketManager – Request ‘/monster/retrievestate’ with requirement Authenticated Enqueued RID 969C9A8A-F797-411C-907B-46E1637CEB64
[ 12.994] WireSocketManager – Request ‘/user/getmessages’ with requirement Authenticated Enqueued RID E45159FE-BBA1-4CC7-B110-3367C0013AD6
[ 12.994] WireAppComponent – Connection Status: LoggedIn
[ 12.994] BootflowItemAccount::HandleConnectStatus – status LoggedIn
[ 12.994] WireSocketManager – Request ‘/monster/retrievestate’ Started RID 969C9A8A-F797-411C-907B-46E1637CEB64
[ 13.251] WireSocketManager – Request ‘/monster/retrievestate’ Completed in 0.257s RID 969C9A8A-F797-411C-907B-46E1637CEB64
[ 13.251] WireSocketManager – Request ‘/user/getmessages’ Started RID E45159FE-BBA1-4CC7-B110-3367C0013AD6
[ 13.267] ReconnectUIAppComponent::OnMonsterStateRetrieved
[ 13.267] BootflowItemAccount::OnMonsterStateRetrieved
[ 13.270] BootflowItemDownloadTuning – Acquiring Patches
[ 13.278] BootflowItemStore – Connecting…
[ 13.278] BootflowItemSpecialEvents – RefreshActive
[ 13.278] WireSocketManager – Request ‘/monster/activatespecialevents’ with requirement Authenticated Enqueued RID 4AE5D234-AD79-4045-AEBA-222B30017141
[ 13.283] BootflowItemDownloadTuning – Acquiring Patches Done
[ 13.283] BootflowItemStore – Connect completed, now getting tuning
[ 13.301] WireSocketManager – Request ‘/monster/getstoretuning’ with requirement Authenticated Enqueued RID 8AB4E3C0-9E5E-4730-AC6C-6DA04304A2C7
[ 13.349] WireSocketManager – Request ‘/user/getmessages’ Completed in 0.098s RID E45159FE-BBA1-4CC7-B110-3367C0013AD6
[ 13.349] WireSocketManager – Request ‘/monster/activatespecialevents’ Started RID 4AE5D234-AD79-4045-AEBA-222B30017141
[ 13.366] ReconnectUIAppComponent::OnMessagesRetrieved
[ 13.450] WireSocketManager – Request ‘/monster/activatespecialevents’ Completed in 0.100s RID 4AE5D234-AD79-4045-AEBA-222B30017141
[ 13.450] WireSocketManager – Request ‘/monster/getstoretuning’ Started RID 8AB4E3C0-9E5E-4730-AC6C-6DA04304A2C7
[ 13.468] BootflowItemSpecialEvents – RefreshActive Done
[ 13.549] WireSocket – Protocol error: Server Error
[ 13.550] WireSocketManager – Server Error: Server Error
[ 13.551] Gui – EnterScreen [gui/screenfiles/common/cmn_generic_dialog]
[ 13.552] Gui – Screen Focus LOST [gui/screenfiles/launch/launch_main]
[ 13.552] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_generic_dialog]
[ 13.615] BootflowState::HandleBootflowItemError: Canceled promise
[ 13.615] BootflowScreenAppComponent::TransitionOutBootflowScreen – skipTransition true
[ 13.615] Gui – Screen Focus LOST [gui/screenfiles/common/cmn_generic_dialog]
[ 13.615] Gui – Screen Focus GAINED [gui/screenfiles/launch/launch_main]
[ 13.615] Gui – Screen Focus LOST [gui/screenfiles/launch/launch_main]
[ 13.615] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_generic_dialog]
[ 13.617] GuiManager::ProcessScreensMarkedForCleanup – mem used 255721472

2

Hey Pikaria! Sorry to hear that you have experienced some trouble. Thank you for taking the time to report this! The issue should be fixed but if it persists, please create a ticket on our discord at discord.gg/phobiesgame under #request-support :slight_smile: