Cannot Start Async Game - Internal Server Error

[1153.829] Gui – Screen Focus LOST [gui/screenfiles/home/home_main]
[1153.829] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_loading_screen]
[1153.829] App – EnterForeground
[1153.829] App – GainedFocus
[1153.829] requesting steam session ticket
[1154.063] received steam session ticket
[1154.063] WireSocketManager – Connecting to server: [.prod.phobies.com:3000]
^^^ couldn’t include link so I added a period in the begining
[1154.813] WireSocketManager – Request ‘/userauth/versioncheck’ with requirement None Enqueued RID 8B8841A0-5F8E-4106-A5CF-CDB0DA348A36
[1154.813] WireSocketManager – Request ‘/userauth/versioncheck’ Started RID 8B8841A0-5F8E-4106-A5CF-CDB0DA348A36
[1154.875] WireSocketManager – Request ‘/userauth/versioncheck’ Completed in 0.064s RID 8B8841A0-5F8E-4106-A5CF-CDB0DA348A36
[1154.875] VersionInfo – Client API Version: [ 16 ]. Content version [ 573701 ]. Asset SKU [ default ]
[1154.875] VersionInfo – Service API Version: [ 16 ]. Content version [ 573701 ]. Asset SKU [ default ]
[1154.875] WireSocketManager – Request ‘/userauth/logintoken’ with requirement Session Enqueued RID 887294DD-F2AE-40E6-AC4D-A3B1342C30FC
[1154.891] WireSocketManager – Request ‘/userauth/logintoken’ Started RID 887294DD-F2AE-40E6-AC4D-A3B1342C30FC
[1155.079] WireSocketManager – Request ‘/userauth/logintoken’ Completed in 0.185s RID 887294DD-F2AE-40E6-AC4D-A3B1342C30FC
[1155.079] WireAppComponent – LoginRegisterNotifications()
[1155.079] WireAppComponent::LoginRegisterNotifications – No device token found for push notification registration.
[1155.079] WireSocketManager – Request ‘/monster/retrievestate’ with requirement Authenticated Enqueued RID B5066897-7FD8-400C-90F9-D8A3F508EE02
[1155.079] WireSocketManager – Request ‘/user/getmessages’ with requirement Authenticated Enqueued RID 6334B2A2-0F9F-416A-9499-5C0B404E22C7
[1155.079] WireAppComponent – Connection Status: LoggedIn
[1155.094] WireSocketManager – Request ‘/monster/retrievestate’ Started RID B5066897-7FD8-400C-90F9-D8A3F508EE02
[1155.219] WireSocketManager – Request ‘/monster/retrievestate’ Completed in 0.134s RID B5066897-7FD8-400C-90F9-D8A3F508EE02
[1155.235] ReconnectUIAppComponent::OnMonsterStateRetrieved
[1155.235] WireSocketManager – Request ‘/user/getmessages’ Started RID 6334B2A2-0F9F-416A-9499-5C0B404E22C7
[1155.297] WireSocketManager – Request ‘/user/getmessages’ Completed in 0.067s RID 6334B2A2-0F9F-416A-9499-5C0B404E22C7
[1155.297] ReconnectUIAppComponent::OnMessagesRetrieved
[1155.297] Gui – ExitScreen [gui/screenfiles/common/cmn_loading_screen]
[1155.579] Gui – Screen Focus LOST [gui/screenfiles/common/cmn_loading_screen]
[1155.579] Gui – Screen Focus GAINED [gui/screenfiles/home/home_main]
[1155.579] GuiManager::ProcessScreensMarkedForCleanup – mem used 685895680
[1156.735] Gui – EnterScreen [gui/screenfiles/common/cmn_loading_screen]
[1156.735] Gui – Screen Focus LOST [gui/screenfiles/home/home_main]
[1156.735] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_loading_screen]
[1156.969] WireSocketManager – Request ‘/game/quickmatch’ with requirement Authenticated Enqueued RID F9880A1E-6AFF-4DC1-BC7B-FDCBAEF4FCD6
[1156.985] WireSocketManager – Request ‘/game/quickmatch’ Started RID F9880A1E-6AFF-4DC1-BC7B-FDCBAEF4FCD6
[1157.110] WireSocket – Protocol error: Server Error
[1157.110] WireSocketManager – Server Error: Server Error
[1157.110] Gui – EnterScreen [gui/screenfiles/common/cmn_generic_dialog]
[1157.110] Gui – Screen Focus LOST [gui/screenfiles/common/cmn_loading_screen]
[1157.110] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_generic_dialog]
[1162.375] App – LostFocus
[1162.375] App – LeaveForeground
[1403.954] App – EnterForeground
[1403.954] App – GainedFocus
[1405.063] App – LostFocus
[1405.063] App – LeaveForeground
[1405.172] App – LeaveForeground - ignored
[1405.172] AppHost – Suspend
[1405.172] AppHost::Suspend - BroadcastEvent Begin
[1405.172] AppHost::Suspend - BroadcastEvent End
[1405.172] App – LeaveForeground - ignored
[1434.110] App – Resume
[1434.110] App – EnterForeground
[1434.110] App – GainedFocus

Hi thanks for the report! Our team is already informed of this problem and is investigating it! This should be addressed as soon as possible! I’m hoping for your understanding and patience :heart:

A post was merged into an existing topic: [Bug Alert] Internal Server Error When Creating a New Game on Async