[Bug Fixed] Internal Server Error When Creating a New Game on Async

Hello Phobies Wranglers!

We’re aware that a lot of players are experiencing an Internal Server Error when trying to create a new Async game.

Our team is already looking into this concern and will be fixing this issue as soon as possible.

Hoping for your patience and understanding.

~ CM NekoRei

[19392.391] WireAppComponent – Connection Status: LoggedIn
[19392.391] BootflowItemAccount::HandleConnectStatus – status LoggedIn
[19392.391] WireSocketManager – Request ‘/monster/retrievestate’ Started RID EDEA9B8F-4815-4493-A63C-1767F37DCE4E
[19393.297] WireSocketManager – Request ‘/monster/retrievestate’ Completed in 0.899s RID EDEA9B8F-4815-4493-A63C-1767F37DCE4E
[19393.313] ReconnectUIAppComponent::OnMonsterStateRetrieved
[19393.313] BootflowItemAccount::OnMonsterStateRetrieved
[19393.313] WireSocketManager – Request ‘/user/getmessages’ Started RID D88B16D1-9B37-4227-A10E-7D4621D3828A
[19393.313] BootflowItemDownloadTuning – Acquiring Patches
[19393.313] BootflowItemStore – Connecting…
[19393.313] BootflowItemSpecialEvents – RefreshActive
[19393.313] WireSocketManager – Request ‘/monster/activatespecialevents’ with requirement Authenticated Enqueued RID ED6B2B4F-F361-4A45-8105-EEB3C9A2D1DD
[19393.313] BootflowItemDownloadTuning – Acquiring Patches Done
[19393.313] BootflowItemStore – Connect completed, now getting tuning
[19393.328] WireSocketManager – Request ‘/monster/getstoretuning’ with requirement Authenticated Enqueued RID 61B0BE02-EB9E-4653-A13A-B70E4B2C9ABA
[19393.578] WireSocketManager – Request ‘/user/getmessages’ Completed in 0.267s RID D88B16D1-9B37-4227-A10E-7D4621D3828A
[19393.594] ReconnectUIAppComponent::OnMessagesRetrieved
[19393.594] WireSocketManager – Request ‘/monster/activatespecialevents’ Started RID ED6B2B4F-F361-4A45-8105-EEB3C9A2D1DD
[19393.875] WireSocketManager – Request ‘/monster/activatespecialevents’ Completed in 0.284s RID ED6B2B4F-F361-4A45-8105-EEB3C9A2D1DD
[19393.875] BootflowItemSpecialEvents – RefreshActive Done
[19393.891] WireSocketManager – Request ‘/monster/getstoretuning’ Started RID 61B0BE02-EB9E-4653-A13A-B70E4B2C9ABA
[19394.188] WireSocketManager – Request ‘/monster/getstoretuning’ Completed in 0.300s RID 61B0BE02-EB9E-4653-A13A-B70E4B2C9ABA
[19394.203] BootflowItemStore – Getting server products
[19394.203] WireSocketManager – Request ‘/store/steamgetproductlistings’ with requirement Authenticated Enqueued RID 38B1FA4C-0AEB-4B93-AC13-9E2BADD5ADAE
[19394.219] WireSocketManager – Request ‘/store/steamgetproductlistings’ Started RID 38B1FA4C-0AEB-4B93-AC13-9E2BADD5ADAE
[19395.203] WireSocketManager – Request ‘/store/steamgetproductlistings’ Completed in 0.984s RID 38B1FA4C-0AEB-4B93-AC13-9E2BADD5ADAE
[19395.219] BootflowItemStore – Complete
[19395.219] BootflowItemRestorePurchases::Start
[19395.219] BootflowItemRestorePurchases – Done
[19395.219] BootflowState::OnBootflowComplete
[19395.219] App – Transition New State Requested: NewState ‘Sgi::FEState’
[19395.235] App – AppState Transition, OldState ‘Sgi::BootflowState’ NewState ‘Sgi::FEState’
[19395.250] Gui – EnterScreen [gui/screenfiles/home/home_main]
[19395.766] BootflowScreenAppComponent::TransitionOutBootflowScreen – skipTransition false
[19396.719] Gui – Screen Focus LOST [gui/screenfiles/launch/launch_main]
[19396.719] Gui – Screen Focus GAINED [gui/screenfiles/home/home_main]
[19396.719] GuiManager::ProcessScreensMarkedForCleanup – mem used 498950144
[19396.735] GuiManager::ProcessScreensMarkedForCleanup – mem used 498950144
[19397.797] Gui – EnterScreen [gui/screenfiles/common/cmn_loading_screen]
[19397.797] Gui – Screen Focus LOST [gui/screenfiles/home/home_main]
[19397.797] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_loading_screen]
[19398.032] WireSocketManager – Request ‘/game/quickmatch’ with requirement Authenticated Enqueued RID 8397D188-E453-4B49-B7B0-6D30876003C8
[19398.047] WireSocketManager – Request ‘/game/quickmatch’ Started RID 8397D188-E453-4B49-B7B0-6D30876003C8
[19398.360] WireSocket – Protocol error: Server Error
[19398.360] WireSocketManager – Server Error: Server Error
[19398.360] Gui – EnterScreen [gui/screenfiles/common/cmn_generic_dialog]
[19398.360] Gui – Screen Focus LOST [gui/screenfiles/common/cmn_loading_screen]
[19398.360] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_generic_dialog]

1 Like

Whenever i try to start a new game that error pops up.

[ 98.290] Gui – Screen Focus LOST [gui/screenfiles/launch/launch_main]
[ 98.290] Gui – Screen Focus GAINED [gui/screenfiles/home/home_main]
[ 98.290] GuiManager::ProcessScreensMarkedForCleanup – mem used 519049216
[ 98.306] GuiManager::ProcessScreensMarkedForCleanup – mem used 519065600
[ 102.423] Gui – ExitScreen [gui/screenfiles/home/home_main]
[ 102.516] Gui – EnterScreen [gui/screenfiles/gamelobby/inbox_main]
[ 102.516] Gui – Screen Focus LOST [gui/screenfiles/home/home_main]
[ 102.516] Gui – Screen Focus GAINED [gui/screenfiles/gamelobby/inbox_main]
[ 102.539] GuiManager::ProcessScreensMarkedForCleanup – mem used 548564992
[ 106.134] WireSocketManager – Request ‘/user/keepalive’ with requirement Authenticated Enqueued RID 4CC60A1D-05C2-4A91-88B0-1AF0BD8C77A8
[ 106.134] WireSocketManager – Request ‘/user/keepalive’ Started RID 4CC60A1D-05C2-4A91-88B0-1AF0BD8C77A8
[ 106.298] WireSocketManager – Request ‘/user/keepalive’ Completed in 0.163s RID 4CC60A1D-05C2-4A91-88B0-1AF0BD8C77A8
[ 116.013] Gui – ExitScreen [gui/screenfiles/gamelobby/inbox_main]
[ 116.013] Gui – EnterScreen [gui/screenfiles/home/home_main]
[ 116.059] Gui – Screen Focus LOST [gui/screenfiles/gamelobby/inbox_main]
[ 116.059] Gui – Screen Focus GAINED [gui/screenfiles/home/home_main]
[ 116.060] GuiManager::ProcessScreensMarkedForCleanup – mem used 548167680
[ 116.141] WireSocketManager – Request ‘/user/keepalive’ with requirement Authenticated Enqueued RID 8D89462C-10D5-40AC-8D1E-6B6D066666A9
[ 116.141] WireSocketManager – Request ‘/user/keepalive’ Started RID 8D89462C-10D5-40AC-8D1E-6B6D066666A9
[ 116.473] WireSocketManager – Request ‘/user/keepalive’ Completed in 0.332s RID 8D89462C-10D5-40AC-8D1E-6B6D066666A9
[ 118.068] Gui – ExitScreen [gui/screenfiles/home/home_main]
[ 118.241] Gui – EnterScreen [gui/screenfiles/common/cmn_loading_screen]
[ 118.241] Gui – Screen Focus LOST [gui/screenfiles/home/home_main]
[ 118.241] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_loading_screen]
[ 118.256] WireSocketManager – Request ‘/monster/getstoretuning’ with requirement Authenticated Enqueued RID 29DC3D51-4425-4F7D-88C6-2FFBF2BA7A64
[ 118.256] WireSocketManager – Request ‘/monster/getstoretuning’ Started RID 29DC3D51-4425-4F7D-88C6-2FFBF2BA7A64
[ 118.256] GuiManager::ProcessScreensMarkedForCleanup – mem used 566452224
[ 118.411] WireSocketManager – Request ‘/monster/getstoretuning’ Completed in 0.155s RID 29DC3D51-4425-4F7D-88C6-2FFBF2BA7A64
[ 118.430] Gui – Screen Focus LOST [gui/screenfiles/common/cmn_loading_screen]
[ 118.431] Gui – EnterScreen [gui/screenfiles/store/store_main]
[ 118.851] Gui – Screen Focus GAINED [gui/screenfiles/store/store_main]
[ 118.882] GuiManager::ProcessScreensMarkedForCleanup – mem used 608251904
[ 118.904] Searching Directory: monster.data/news
[ 118.910] Searching Directory: monster.data/special_offers
[ 121.424] Gui – ExitScreen [gui/screenfiles/store/store_main]
[ 121.428] Gui – EnterScreen [gui/screenfiles/home/home_main]
[ 121.432] Gui – Screen Focus GAINED [gui/screenfiles/home/home_main]
[ 121.449] Gui – Screen Focus LOST [gui/screenfiles/store/store_main]
[ 121.449] GuiManager::ProcessScreensMarkedForCleanup – mem used 587673600
[ 123.500] Gui – EnterScreen [gui/screenfiles/common/cmn_loading_screen]
[ 123.500] Gui – Screen Focus LOST [gui/screenfiles/home/home_main]
[ 123.500] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_loading_screen]
[ 123.734] WireSocketManager – Request ‘/game/quickmatch’ with requirement Authenticated Enqueued RID F012B11F-8CA7-451B-9F3F-71593EADF5D1
[ 123.750] WireSocketManager – Request ‘/game/quickmatch’ Started RID F012B11F-8CA7-451B-9F3F-71593EADF5D1
[ 123.916] WireSocket – Protocol error: Server Error
[ 123.916] WireSocketManager – Server Error: Server Error
[ 123.917] Gui – EnterScreen [gui/screenfiles/common/cmn_generic_dialog]
[ 123.917] Gui – Screen Focus LOST [gui/screenfiles/common/cmn_loading_screen]
[ 123.917] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_generic_dialog]

We can’t start a New game ??

[1336.701] WireSocketManager – Request ‘/monster/getstoretuning’ Started RID 9D9D79D9-8895-4F56-AAFB-277E211374E0
[1336.719] BootflowItemSpecialEvents – RefreshActive Done
[1336.854] WireSocketManager – Request ‘/monster/getstoretuning’ Completed in 0.153s RID 9D9D79D9-8895-4F56-AAFB-277E211374E0
[1336.887] BootflowItemStore – Getting product filters
[1336.887] WireSocketManager – Request ‘/store/getproductfilters’ with requirement Authenticated Enqueued RID 337E973D-8230-4C19-8BBB-3609918E9A7E
[1336.898] Searching Directory: monster.data/special_offers
[1336.898] WireSocketManager – Request ‘/store/getproductfilters’ Started RID 337E973D-8230-4C19-8BBB-3609918E9A7E
[1336.984] WireSocketManager – Request ‘/store/getproductfilters’ Completed in 0.085s RID 337E973D-8230-4C19-8BBB-3609918E9A7E
[1337.001] BootflowItemStore – Getting products
[1337.002] BootflowItemStore – Complete
[1337.018] BootflowItemRestorePurchases::Start
[1337.019] GooglePlayBillingHelper - Querying inventory for pending transactions.
[1337.044] Google Play Billing - Retrieve consumables was successful. There are 0 purchases.
[1337.068] BootflowItemRestorePurchases – Done
[1337.090] BootflowState::OnBootflowComplete
[1337.922] App – Transition New State Requested: NewState ‘Sgi::FEState’
[1337.923] App – AppState Transition, OldState ‘Sgi::BootflowState’ NewState ‘Sgi::FEState’
[1337.930] Gui – EnterScreen [gui/screenfiles/home/home_main]
[1337.994] GooglePlayBillingHelper - Querying inventory for pending transactions.
[1338.018] Google Play Billing - Retrieve consumables was successful. There are 0 purchases.
[1338.491] BootflowScreenAppComponent::TransitionOutBootflowScreen – skipTransition false
[1339.449] Gui – Screen Focus LOST [gui/screenfiles/launch/launch_main]
[1339.449] Gui – Screen Focus GAINED [gui/screenfiles/home/home_main]
[1339.450] GuiManager::ProcessScreensMarkedForCleanup – mem used 281894912
[1339.468] GuiManager::ProcessScreensMarkedForCleanup – mem used 281890816
[1341.231] Gui – EnterScreen [gui/screenfiles/common/cmn_loading_screen]
[1341.231] Gui – Screen Focus LOST [gui/screenfiles/home/home_main]
[1341.231] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_loading_screen]
[1341.449] WireSocketManager – Request ‘/game/quickmatch’ with requirement Authenticated Enqueued RID B8B794C2-B3EF-421C-9537-27624F6D86CC
[1341.465] WireSocketManager – Request ‘/game/quickmatch’ Started RID B8B794C2-B3EF-421C-9537-27624F6D86CC
[1341.567] WireSocket – Protocol error: Server Error
[1341.568] WireSocketManager – Server Error: Server Error
[1341.569] Gui – EnterScreen [gui/screenfiles/common/cmn_generic_dialog]
[1341.569] Gui – Screen Focus LOST [gui/screenfiles/common/cmn_loading_screen]
[1341.569] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_generic_dialog]
[1348.986] ActivityJava – OnPause
[1349.038] BootStrap – Activity Pause
[1349.038] App – LostFocus
[1349.052] ActivityJava – OnWindowFocusChanged
[1349.063] App – LeaveForeground
[1349.063] Bootstrap – Window Focus Changed
[1349.988] ActivityJava – OnSurfaceDestroyed
[1349.988] BootStrap – Surface Destroyed
[1355.164] ActivityJava – OnSaveInstanceState
[1355.167] ActivityJava – OnStop
[1355.168] BootStrap – Activity Stop
[1355.168] AppHost – Suspend
[1355.168] AppHost::Suspend - BroadcastEvent Begin
[1355.170] AppHost::Suspend - BroadcastEvent End
[1355.193] ActivityJava – OnTrimMemory
[1355.193] BootStrap – Activity Trim Memory
[1422.603] ActivityJava – OnStart
[1422.605] BootStrap – Activity Start
[1422.668] ActivityJava – OnResume
[1422.669] BootStrap – Activity Resume
[1422.744] ActivityJava – OnSurfaceCreated
[1422.745] BootStrap – Surface Created
[1422.746] ActivityJava – OnSurfaceChanged
[1422.747] BootStrap – Surface Changed
[1422.837] ActivityJava – OnWindowFocusChanged
[1422.837] Bootstrap – Window Focus Changed
[1422.869] Setting Window Size:W 1920 | H 1080
[1422.870] App – Resume
[1422.871] App – EnterForeground
[1422.881] App – GainedFocus
[1336.552] BootflowItemAccount::OnMonsterStateRetrieved
[1336.555] ReconnectUIAppComponent::OnMonsterStateRetrieved
[1336.556] BootflowItemDownloadTuning – Acquiring Patches
[1336.559] BootflowItemStore – Connecting…
[1336.559] BootflowItemSpecialEvents – RefreshActive
[1336.559] WireSocketManager – Request ‘/monster/activatespecialevents’ with requirement Authenticated Enqueued RID 637193A4-F8DD-43D1-BCD6-D3E9C6CB686A
[1336.569] BootflowItemDownloadTuning – Acquiring Patches Done
[1336.569] BootflowItemStore – Connect completed, now getting tuning
[1336.585] WireSocketManager – Request ‘/monster/getstoretuning’ with requirement Authenticated Enqueued RID 9D9D79D9-8895-4F56-AAFB-277E211374E0
[1336.618] WireSocketManager – Request ‘/user/getmessages’ Completed in 0.080s RID 75EE6D39-D360-4497-AC58-A9E9D698F69B
[1336.618] WireSocketManager – Request ‘/monster/activatespecialevents’ Started RID 637193A4-F8DD-43D1-BCD6-D3E9C6CB686A
[1336.635] ReconnectUIAppComponent::OnMessagesRetrieved
[1336.700] WireSocketManager – Request ‘/monster/activatespecialevents’ Completed in 0.082s RID 637193A4-F8DD-43D1-BCD6-D3E9C6CB686A
[1336.701] WireSocketManager – Request ‘/monster/getstoretuning’ Started RID 9D9D79D9-8895-4F56-AAFB-277E211374E0
[1336.719] BootflowItemSpecialEvents – RefreshActive Done
[1336.854] WireSocketManager – Request ‘/monster/getstoretuning’ Completed in 0.153s RID 9D9D79D9-8895-4F56-AAFB-277E211374E0
[1336.887] BootflowItemStore – Getting product filters
[1336.887] WireSocketManager – Request ‘/store/getproductfilters’ with requirement Authenticated Enqueued RID 337E973D-8230-4C19-8BBB-3609918E9A7E
[1336.898] Searching Directory: monster.data/special_offers
[1336.898] WireSocketManager – Request ‘/store/getproductfilters’ Started RID 337E973D-8230-4C19-8BBB-3609918E9A7E
[1336.984] WireSocketManager – Request ‘/store/getproductfilters’ Completed in 0.085s RID 337E973D-8230-4C19-8BBB-3609918E9A7E
[1337.001] BootflowItemStore – Getting products
[1337.002] BootflowItemStore – Complete
[1337.018] BootflowItemRestorePurchases::Start
[1337.019] GooglePlayBillingHelper - Querying inventory for pending transactions.
[1337.044] Google Play Billing - Retrieve consumables was successful. There are 0 purchases.
[1337.068] BootflowItemRestorePurchases – Done
[1337.090] BootflowState::OnBootflowComplete
[1337.922] App – Transition New State Requested: NewState ‘Sgi::FEState’
[1337.923] App – AppState Transition, OldState ‘Sgi::BootflowState’ NewState ‘Sgi::FEState’
[1337.930] Gui – EnterScreen [gui/screenfiles/home/home_main]
[1337.994] GooglePlayBillingHelper - Querying inventory for pending transactions.
[1338.018] Google Play Billing - Retrieve consumables was successful. There are 0 purchases.
[1338.491] BootflowScreenAppComponent::TransitionOutBootflowScreen – skipTransition false
[1339.449] Gui – Screen Focus LOST [gui/screenfiles/launch/launch_main]
[1339.449] Gui – Screen Focus GAINED [gui/screenfiles/home/home_main]
[1339.450] GuiManager::ProcessScreensMarkedForCleanup – mem used 281894912
[1339.468] GuiManager::ProcessScreensMarkedForCleanup – mem used 281890816
[1341.231] Gui – EnterScreen [gui/screenfiles/common/cmn_loading_screen]
[1341.231] Gui – Screen Focus LOST [gui/screenfiles/home/home_main]
[1341.231] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_loading_screen]
[1341.449] WireSocketManager – Request ‘/game/quickmatch’ with requirement Authenticated Enqueued RID B8B794C2-B3EF-421C-9537-27624F6D86CC
[1341.465] WireSocketManager – Request ‘/game/quickmatch’ Started RID B8B794C2-B3EF-421C-9537-27624F6D86CC
[1341.567] WireSocket – Protocol error: Server Error
[1341.568] WireSocketManager – Server Error: Server Error
[1341.569] Gui – EnterScreen [gui/screenfiles/common/cmn_generic_dialog]
[1341.569] Gui – Screen Focus LOST [gui/screenfiles/common/cmn_loading_screen]
[1341.569] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_generic_dialog]

[ 337.797] UseAbilityCommand::ApplySim – sim/objtemplates/monsters/monkeyshines/level01 using ability
[ 337.797] with param 0 position: (3, 1)
[ 341.094] UseAbilityCommand::ApplySim – sim/objtemplates/monsters/clobster/level01 using ability
[ 341.094] with param 0 position: (7, 1)
[ 342.500] AttackCommand::ApplySim – sim/objtemplates/monsters/clobster/level01 attacking position (8, 2)
[ 342.828] WireSocketManager – Request ‘/user/keepalive’ with requirement Authenticated Enqueued RID EE432F9E-DE2C-4FCD-BC81-7C8E04B2DDE7
[ 342.828] WireSocketManager – Request ‘/user/keepalive’ Started RID EE432F9E-DE2C-4FCD-BC81-7C8E04B2DDE7
[ 343.000] WireSocketManager – Request ‘/user/keepalive’ Completed in 0.164s RID EE432F9E-DE2C-4FCD-BC81-7C8E04B2DDE7
[ 348.609] Inventory – Flushed 76 entries
[ 348.641] Gui – EnterScreen [gui/screenfiles/common/cmn_loading_screen]
[ 348.641] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_loading_screen]
[ 348.641] WireSocketManager – Request ‘/monster/postturndata?gameid=c4e758cb-cf6b-4c8f-ba51-1a81ac2d739b’ with requirement Authenticated Enqueued RID 61FF5523-E7E9-4E29-B711-C10C24BFFF80
[ 348.641] WireSocketManager – Request ‘/monster/postturndata?gameid=c4e758cb-cf6b-4c8f-ba51-1a81ac2d739b’ Started RID 61FF5523-E7E9-4E29-B711-C10C24BFFF80
[ 349.266] WireSocketManager – Request ‘/monster/postturndata?gameid=c4e758cb-cf6b-4c8f-ba51-1a81ac2d739b’ Completed in 0.623s RID 61FF5523-E7E9-4E29-B711-C10C24BFFF80
[ 349.281] Gui – Screen Focus LOST [gui/screenfiles/common/cmn_loading_screen]
[ 349.297] Localizer – String key lookup failed for screen_EndOfTurn_Reward:Rerry, language es
[ 349.297] Localizer – String key lookup failed for screen_EndOfTurn_Reward:Objective_Complete, language es
[ 349.297] Localizer – String key lookup failed for screen_EndOfTurn_Reward:Objective_Complete, language es
[ 349.313] Gui – EnterScreen [gui/screenfiles/endofgame/endofturn]
[ 349.313] PostProcessAppComponent::EnableEffect() – enabled effect ‘effects/postprocessdarkblur’ with technique ‘Win’
[ 349.313] Gui – Screen Focus GAINED [gui/screenfiles/endofgame/endofturn]
[ 349.313] Gui – ExitScreen [gui/screenfiles/hud_battle/replay_main]
[ 349.313] GuiManager::ProcessScreensMarkedForCleanup – mem used 380940288
[ 349.313] Gui – Screen Focus LOST [gui/screenfiles/decorators/decorators_main]
[ 349.313] Gui – Screen Focus LOST [gui/screenfiles/hud_battle/hudbattle_main]
[ 349.313] Gui – Screen Focus LOST [gui/screenfiles/hud_battle/replay_main]
[ 349.313] GuiManager::ProcessScreensMarkedForCleanup – mem used 380948480
[ 352.938] App – Transition New State Requested: NewState ‘Sgi::FEState’
[ 352.953] App – AppState Transition, OldState ‘Sgi::BattlePlayState’ NewState ‘Sgi::FEState’
[ 352.953] BattlePlayState::OnEnd
[ 352.953] Inventory – Flushed 338 entries
[ 352.953] GuiManager::ProcessScreensMarkedForCleanup – mem used 397004800
[ 352.953] PostProcessAppComponent::DisableEffect() – disabled effect ‘effects/postprocessdarkblur’ with technique ‘Win’
[ 352.953] Gui – Screen Focus LOST [gui/screenfiles/endofgame/endofturn]
[ 353.094] Gui – EnterScreen [gui/screenfiles/home/home_main]
[ 353.094] Gui – Screen Focus GAINED [gui/screenfiles/home/home_main]
[ 353.703] Gui – EnterScreen [gui/screenfiles/common/cmn_loading_screen]
[ 353.703] Gui – Screen Focus LOST [gui/screenfiles/home/home_main]
[ 353.703] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_loading_screen]
[ 353.938] WireSocketManager – Request ‘/game/quickmatch’ with requirement Authenticated Enqueued RID CE33F42D-8F12-4249-B1E0-2006101B3B42
[ 353.938] WireSocketManager – Request ‘/game/quickmatch’ Started RID CE33F42D-8F12-4249-B1E0-2006101B3B42
[ 354.125] WireSocket – Protocol error: Server Error
[ 354.125] WireSocketManager – Server Error: Server Error
[ 354.125] Gui – EnterScreen [gui/screenfiles/common/cmn_generic_dialog]
[ 354.125] Gui – Screen Focus LOST [gui/screenfiles/common/cmn_loading_screen]
[ 354.125] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_generic_dialog]

[18453.594] WireSocketManager – Request ‘/user/keepalive’ Started RID 00D64411-2E84-4F2E-AF90-E31DB2934A81
[18453.719] WireSocketManager – Request ‘/user/keepalive’ Completed in 0.114s RID 00D64411-2E84-4F2E-AF90-E31DB2934A81
[18454.047] Inventory – Flushed 0 entries
[18454.047] BattlePlayState::StartTurn – showReplay false
[18455.047] PostProcessAppComponent::DisableEffect() – disabled effect ‘effects/postprocessstartgame’ with technique ‘Replay’
[18456.109] BattlePlayState::BeginTurnFlow – showReplay false
[18463.594] WireSocketManager – Request ‘/user/keepalive’ with requirement Authenticated Enqueued RID 0635C96B-2F4B-45EE-B29C-4436C2FDB5F7
[18463.594] WireSocketManager – Request ‘/user/keepalive’ Started RID 0635C96B-2F4B-45EE-B29C-4436C2FDB5F7
[18463.719] WireSocketManager – Request ‘/user/keepalive’ Completed in 0.117s RID 0635C96B-2F4B-45EE-B29C-4436C2FDB5F7
[18473.609] WireSocketManager – Request ‘/user/keepalive’ with requirement Authenticated Enqueued RID 32D3F09F-B3FA-4C67-AC0D-650CC459DA31
[18473.609] WireSocketManager – Request ‘/user/keepalive’ Started RID 32D3F09F-B3FA-4C67-AC0D-650CC459DA31
[18473.719] WireSocketManager – Request ‘/user/keepalive’ Completed in 0.120s RID 32D3F09F-B3FA-4C67-AC0D-650CC459DA31
[18483.609] WireSocketManager – Request ‘/user/keepalive’ with requirement Authenticated Enqueued RID 8B882AEA-F60B-4BFE-8269-8F3BF8B6A2ED
[18483.609] WireSocketManager – Request ‘/user/keepalive’ Started RID 8B882AEA-F60B-4BFE-8269-8F3BF8B6A2ED
[18483.719] WireSocketManager – Request ‘/user/keepalive’ Completed in 0.117s RID 8B882AEA-F60B-4BFE-8269-8F3BF8B6A2ED
[18488.000] MoveCommand::ApplySim – Moving sim/objtemplates/monsters/germ/level01 to (4, 3)
[18493.609] WireSocketManager – Request ‘/user/keepalive’ with requirement Authenticated Enqueued RID 5FF0A18D-A20A-4B66-B2A1-F9B60E22B849
[18493.609] WireSocketManager – Request ‘/user/keepalive’ Started RID 5FF0A18D-A20A-4B66-B2A1-F9B60E22B849
[18493.719] WireSocketManager – Request ‘/user/keepalive’ Completed in 0.117s RID 5FF0A18D-A20A-4B66-B2A1-F9B60E22B849
[18503.609] WireSocketManager – Request ‘/user/keepalive’ with requirement Authenticated Enqueued RID 45261B55-E3BA-42A1-A853-EF5BB8A32DA4
[18503.609] WireSocketManager – Request ‘/user/keepalive’ Started RID 45261B55-E3BA-42A1-A853-EF5BB8A32DA4
[18503.719] WireSocketManager – Request ‘/user/keepalive’ Completed in 0.114s RID 45261B55-E3BA-42A1-A853-EF5BB8A32DA4
[18513.609] WireSocketManager – Request ‘/user/keepalive’ with requirement Authenticated Enqueued RID F9B24234-E4C9-4868-B01D-3879D7F1A2DC
[18513.609] WireSocketManager – Request ‘/user/keepalive’ Started RID F9B24234-E4C9-4868-B01D-3879D7F1A2DC
[18513.719] WireSocketManager – Request ‘/user/keepalive’ Completed in 0.117s RID F9B24234-E4C9-4868-B01D-3879D7F1A2DC
[18523.609] WireSocketManager – Request ‘/user/keepalive’ with requirement Authenticated Enqueued RID 8B2B40E8-C203-485E-B4B6-78599C160D97
[18523.609] WireSocketManager – Request ‘/user/keepalive’ Started RID 8B2B40E8-C203-485E-B4B6-78599C160D97
[18523.719] WireSocketManager – Request ‘/user/keepalive’ Completed in 0.117s RID 8B2B40E8-C203-485E-B4B6-78599C160D97
[18533.609] WireSocketManager – Request ‘/user/keepalive’ with requirement Authenticated Enqueued RID FCA9D9E6-2473-4D23-9F76-7E1E1D21BD74
[18533.609] WireSocketManager – Request ‘/user/keepalive’ Started RID FCA9D9E6-2473-4D23-9F76-7E1E1D21BD74
[18547.719] WireSocket – Protocol error: Server Error
[18547.719] WireSocketManager – Server Error: Server Error
[18547.750] Gui – EnterScreen [gui/screenfiles/common/cmn_generic_dialog]
[18547.750] Gui – Screen Focus LOST [gui/screenfiles/decorators/decorators_main]
[18547.750] Gui – Screen Focus LOST [gui/screenfiles/hud_battle/hudbattle_main]
[18547.750] Gui – Screen Focus LOST [gui/screenfiles/hud_battle/replay_main]
[18547.750] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_generic_dialog]

Can’t play async , shows to post my bug report here , thanks

My username is 8freak i have an “internal server error” message when I try to start a new game

[8750.422] Gui – EnterScreen [gui/screenfiles/leagues_leaderboard/leagues_main]
[8750.422] Gui – Screen Focus GAINED [gui/screenfiles/leagues_leaderboard/leagues_main]
[8750.432] WireSocketManager – Request ‘/leaderboards/getcurrentratings?userid=95179d2268086130’ Started RID 6FE7ECEF-B3BC-5A40-ACFA-F86DAEA43FD1
[8750.432] Gui – Screen Focus LOST [gui/screenfiles/home/home_main]
[8750.432] GuiManager::ProcessScreensMarkedForCleanup – mem used 377503744
[8750.619] WireSocketManager – Request ‘/leaderboards/getcurrentratings?userid=95179d2268086130’ Completed in 0.187s RID 6FE7ECEF-B3BC-5A40-ACFA-F86DAEA43FD1
[8750.619] WireSocketManager – Request ‘/leaderboards/getinitialleaderboardsandranks’ with requirement Authenticated Enqueued RID 61572625-1E37-0F44-AAB1-73ACEF3390FE
[8750.635] WireSocketManager – Request ‘/leaderboards/getinitialleaderboardsandranks’ Started RID 61572625-1E37-0F44-AAB1-73ACEF3390FE
[8751.319] WireSocketManager – Request ‘/leaderboards/getinitialleaderboardsandranks’ Completed in 0.684s RID 61572625-1E37-0F44-AAB1-73ACEF3390FE
[8758.330] Gui – ExitScreen [gui/screenfiles/leagues_leaderboard/leagues_main]
[8758.331] Gui – EnterScreen [gui/screenfiles/home/home_main]
[8758.332] Gui – Screen Focus GAINED [gui/screenfiles/home/home_main]
[8758.350] Gui – Screen Focus LOST [gui/screenfiles/leagues_leaderboard/leagues_main]
[8758.351] GuiManager::ProcessScreensMarkedForCleanup – mem used 376143872
[8759.746] Gui – ExitScreen [gui/screenfiles/home/home_main]
[8759.748] WireSocketManager – Request ‘/leaderboards/getcurrentratings?userid=95179d2268086130’ with requirement Authenticated Enqueued RID 1029A481-99F2-7C45-8172-C8A1CC918AC5
[8759.748] Gui – EnterScreen [gui/screenfiles/leagues_leaderboard/leagues_main]
[8759.748] Gui – Screen Focus GAINED [gui/screenfiles/leagues_leaderboard/leagues_main]
[8759.776] WireSocketManager – Request ‘/leaderboards/getcurrentratings?userid=95179d2268086130’ Started RID 1029A481-99F2-7C45-8172-C8A1CC918AC5
[8759.777] Gui – Screen Focus LOST [gui/screenfiles/home/home_main]
[8759.778] GuiManager::ProcessScreensMarkedForCleanup – mem used 376635392
[8759.866] WireSocketManager – Request ‘/leaderboards/getcurrentratings?userid=95179d2268086130’ Completed in 0.089s RID 1029A481-99F2-7C45-8172-C8A1CC918AC5
[8759.866] WireSocketManager – Request ‘/leaderboards/getinitialleaderboardsandranks’ with requirement Authenticated Enqueued RID 3FD2F413-DB67-4947-AF20-4972CAA5D1DF
[8759.881] WireSocketManager – Request ‘/leaderboards/getinitialleaderboardsandranks’ Started RID 3FD2F413-DB67-4947-AF20-4972CAA5D1DF
[8761.450] WireSocketManager – Request ‘/leaderboards/getinitialleaderboardsandranks’ Completed in 1.569s RID 3FD2F413-DB67-4947-AF20-4972CAA5D1DF
[8761.598] Gui – ExitScreen [gui/screenfiles/leagues_leaderboard/leagues_main]
[8761.599] Gui – EnterScreen [gui/screenfiles/home/home_main]
[8761.600] Gui – Screen Focus GAINED [gui/screenfiles/home/home_main]
[8761.620] Gui – Screen Focus LOST [gui/screenfiles/leagues_leaderboard/leagues_main]
[8761.620] GuiManager::ProcessScreensMarkedForCleanup – mem used 376635392
[8766.694] Gui – EnterScreen [gui/screenfiles/common/cmn_loading_screen]
[8766.694] Gui – Screen Focus LOST [gui/screenfiles/home/home_main]
[8766.694] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_loading_screen]
[8766.911] WireSocketManager – Request ‘/game/quickmatch’ with requirement Authenticated Enqueued RID 1678E244-03AB-EC4C-87B5-946F2AEE67EE
[8766.927] WireSocketManager – Request ‘/game/quickmatch’ Started RID 1678E244-03AB-EC4C-87B5-946F2AEE67EE
[8767.111] WireSocket – Protocol error: Server Error
[8767.111] WireSocketManager – Server Error: Server Error
[8767.137] Gui – EnterScreen [gui/screenfiles/common/cmn_generic_dialog]
[8767.137] Gui – Screen Focus LOST [gui/screenfiles/common/cmn_loading_screen]
[8767.137] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_generic_dialog]

I HAVE COME ACROSS A NOTIFICATION WHENEVER I TRY TO JUMP INTO A GAME.

[2295.878] Gui – Screen Focus GAINED [gui/screenfiles/home/home_main]
[2295.888] Gui – Screen Focus LOST [gui/screenfiles/morehub/morehub_main]
[2295.888] GuiManager::ProcessScreensMarkedForCleanup – mem used 198131712
[2300.614] WireSocketManager – Request ‘/user/keepalive’ with requirement Authenticated Enqueued RID 010A2F32-059B-4318-9DB5-447F1C007946
[2300.614] WireSocketManager – Request ‘/user/keepalive’ Started RID 010A2F32-059B-4318-9DB5-447F1C007946
[2300.716] WireSocketManager – Request ‘/user/keepalive’ Completed in 0.102s RID 010A2F32-059B-4318-9DB5-447F1C007946
[2300.892] Gui – ExitScreen [gui/screenfiles/home/home_main]
[2300.942] Gui – EnterScreen [gui/screenfiles/gamelobby/inbox_main]
[2300.943] Gui – Screen Focus LOST [gui/screenfiles/home/home_main]
[2300.943] Gui – Screen Focus GAINED [gui/screenfiles/gamelobby/inbox_main]
[2300.957] GuiManager::ProcessScreensMarkedForCleanup – mem used 202137600
[2302.951] Gui – EnterScreen [gui/screenfiles/gamelobby/inbox_popup_main]
[2302.994] Gui – Screen Focus LOST [gui/screenfiles/gamelobby/inbox_main]
[2302.995] Gui – Screen Focus GAINED [gui/screenfiles/gamelobby/inbox_popup_main]
[2304.867] ActivityJava – OnSafeAreasChanged [99 0 0 0]
[2304.877] ActivityJava – OnSafeAreasChanged [99 0 0 0]
[2304.878] ActivityJava – OnWindowFocusChanged
[2304.880] Bootstrap – Window Focus Changed
[2304.880] App – LostFocus
[2307.321] ActivityJava – OnSafeAreasChanged [99 0 0 0]
[2307.321] ActivityJava – OnWindowFocusChanged
[2307.324] Bootstrap – Window Focus Changed
[2307.324] App – GainedFocus
[2307.328] ActivityJava – OnSafeAreasChanged [99 0 0 0]
[2307.334] ActivityJava – OnSafeAreasChanged [99 0 0 0]
[2308.490] Gui – ExitScreen [gui/screenfiles/gamelobby/inbox_popup_main]
[2308.725] Gui – Screen Focus LOST [gui/screenfiles/gamelobby/inbox_popup_main]
[2308.725] Gui – Screen Focus GAINED [gui/screenfiles/gamelobby/inbox_main]
[2308.726] GuiManager::ProcessScreensMarkedForCleanup – mem used 187637760
[2310.204] Gui – ExitScreen [gui/screenfiles/gamelobby/inbox_main]
[2310.204] Gui – EnterScreen [gui/screenfiles/home/home_main]
[2310.225] Gui – Screen Focus LOST [gui/screenfiles/gamelobby/inbox_main]
[2310.225] Gui – Screen Focus GAINED [gui/screenfiles/home/home_main]
[2310.225] GuiManager::ProcessScreensMarkedForCleanup – mem used 187662336
[2310.619] WireSocketManager – Request ‘/user/keepalive’ with requirement Authenticated Enqueued RID 50967CCE-F50B-423D-B2A0-7916DA6C327E
[2310.619] WireSocketManager – Request ‘/user/keepalive’ Started RID 50967CCE-F50B-423D-B2A0-7916DA6C327E
[2310.756] WireSocketManager – Request ‘/user/keepalive’ Completed in 0.137s RID 50967CCE-F50B-423D-B2A0-7916DA6C327E
[2312.171] Gui – EnterScreen [gui/screenfiles/common/cmn_loading_screen]
[2312.171] Gui – Screen Focus LOST [gui/screenfiles/home/home_main]
[2312.171] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_loading_screen]
[2312.394] WireSocketManager – Request ‘/game/quickmatch’ with requirement Authenticated Enqueued RID 14CD6C58-9816-4C20-92F6-FD261DF83616
[2312.399] WireSocketManager – Request ‘/game/quickmatch’ Started RID 14CD6C58-9816-4C20-92F6-FD261DF83616
[2312.550] WireSocket – Protocol error: Server Error
[2312.550] WireSocketManager – Server Error: Server Error
[2312.551] Gui – EnterScreen [gui/screenfiles/common/cmn_generic_dialog]
[2312.551] Gui – Screen Focus LOST [gui/screenfiles/common/cmn_loading_screen]
[2312.551] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_generic_dialog]
[2316.619] ActivityJava – OnSafeAreasChanged [99 0 0 0]
[2316.630] ActivityJava – OnSafeAreasChanged [99 0 0 0]
[2316.778] ActivityJava – OnWindowFocusChanged
[2316.778] Bootstrap – Window Focus Changed
[2316.778] App – LostFocus
[2320.615] ActivityJava – OnSafeAreasChanged [99 0 0 0]
[2320.617] ActivityJava – OnWindowFocusChanged
[2320.619] Bootstrap – Window Focus Changed
[2320.619] App – GainedFocus
[2320.627] ActivityJava – OnSafeAreasChanged [99 0 0 0]

1 Like

[ 95.982] WireSocketManager – Request ‘/monster/postturndata?gameid=c9e4af49-b1b8-4c1e-881a-1064f5864deb’ with requirement Authenticated Enqueued RID 0A1E3FDF-8FC6-499A-A34D-C3FD7F6700D7
[ 95.997] WireSocketManager – Request ‘/monster/postturndata?gameid=c9e4af49-b1b8-4c1e-881a-1064f5864deb’ Started RID 0A1E3FDF-8FC6-499A-A34D-C3FD7F6700D7
[ 96.598] WireSocketManager – Request ‘/monster/postturndata?gameid=c9e4af49-b1b8-4c1e-881a-1064f5864deb’ Completed in 0.601s RID 0A1E3FDF-8FC6-499A-A34D-C3FD7F6700D7
[ 96.615] Gui – Screen Focus LOST [gui/screenfiles/common/cmn_loading_screen]
[ 96.830] Localizer – String key lookup failed for screen_EndOfTurn_Reward:Rerry, language es
[ 96.831] Localizer – String key lookup failed for screen_EndOfTurn_Reward:Objective_Complete, language es
[ 96.831] Localizer – String key lookup failed for screen_EndOfTurn_Reward:Objective_Complete, language es
[ 96.842] Gui – EnterScreen [gui/screenfiles/endofgame/endofturn]
[ 96.850] PostProcessAppComponent::EnableEffect() – enabled effect ‘effects/postprocessdarkblur’ with technique ‘Win’
[ 96.850] Gui – Screen Focus GAINED [gui/screenfiles/endofgame/endofturn]
[ 96.862] Gui – ExitScreen [gui/screenfiles/hud_battle/replay_main]
[ 96.879] GuiManager::ProcessScreensMarkedForCleanup – mem used 111169536
[ 96.920] Gui – Screen Focus LOST [gui/screenfiles/decorators/decorators_main]
[ 96.921] Gui – Screen Focus LOST [gui/screenfiles/hud_battle/hudbattle_main]
[ 96.921] Gui – Screen Focus LOST [gui/screenfiles/hud_battle/replay_main]
[ 96.922] GuiManager::ProcessScreensMarkedForCleanup – mem used 110997504
[ 101.684] App – Transition New State Requested: NewState ‘Sgi::FEState’
[ 101.696] App – AppState Transition, OldState ‘Sgi::BattlePlayState’ NewState ‘Sgi::FEState’
[ 101.697] BattlePlayState::OnEnd
[ 101.734] Inventory – Flushed 321 entries
[ 101.736] GuiManager::ProcessScreensMarkedForCleanup – mem used 103555072
[ 101.736] PostProcessAppComponent::DisableEffect() – disabled effect ‘effects/postprocessdarkblur’ with technique ‘Win’
[ 101.736] Gui – Screen Focus LOST [gui/screenfiles/endofgame/endofturn]
[ 102.790] Gui – EnterScreen [gui/screenfiles/home/home_main]
[ 102.798] Gui – Screen Focus GAINED [gui/screenfiles/home/home_main]
[ 102.880] GooglePlayBillingHelper - Querying inventory for pending transactions.
[ 103.167] Google Play Billing - Retrieve consumables was successful. There are 0 purchases.
[ 104.604] Gui – ExitScreen [gui/screenfiles/home/home_main]
[ 104.710] Gui – EnterScreen [gui/screenfiles/gamelist/gamelist]
[ 104.710] Gui – Screen Focus GAINED [gui/screenfiles/gamelist/gamelist]
[ 104.800] Gui – Screen Focus LOST [gui/screenfiles/home/home_main]
[ 104.802] GuiManager::ProcessScreensMarkedForCleanup – mem used 153100288
[ 106.005] WireSocketManager – Request ‘/user/keepalive’ with requirement Authenticated Enqueued RID 45DA0DC5-D34C-48D9-84E9-176CFEA1054D
[ 106.006] WireSocketManager – Request ‘/user/keepalive’ Started RID 45DA0DC5-D34C-48D9-84E9-176CFEA1054D
[ 106.136] WireSocketManager – Request ‘/user/keepalive’ Completed in 0.131s RID 45DA0DC5-D34C-48D9-84E9-176CFEA1054D
[ 106.451] Gui – EnterScreen [gui/screenfiles/common/cmn_loading_screen]
[ 106.451] Gui – Screen Focus LOST [gui/screenfiles/gamelist/gamelist]
[ 106.451] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_loading_screen]
[ 106.647] WireSocketManager – Request ‘/game/quickmatch’ with requirement Authenticated Enqueued RID ED506D77-67CA-471A-8666-6DCE9A2411BC
[ 106.663] WireSocketManager – Request ‘/game/quickmatch’ Started RID ED506D77-67CA-471A-8666-6DCE9A2411BC
[ 106.778] WireSocket – Protocol error: Server Error
[ 106.779] WireSocketManager – Server Error: Server Error
[ 106.815] Gui – EnterScreen [gui/screenfiles/common/cmn_generic_dialog]
[ 106.816] Gui – Screen Focus LOST [gui/screenfiles/common/cmn_loading_screen]
[ 106.816] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_generic_dialog]

[1153.829] Gui – Screen Focus LOST [gui/screenfiles/home/home_main]
[1153.829] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_loading_screen]
[1153.829] App – EnterForeground
[1153.829] App – GainedFocus
[1153.829] requesting steam session ticket
[1154.063] received steam session ticket
[1154.063] WireSocketManager – Connecting to server: [.prod.phobies.com:3000]
^^^ couldn’t include link so I added a period in the begining
[1154.813] WireSocketManager – Request ‘/userauth/versioncheck’ with requirement None Enqueued RID 8B8841A0-5F8E-4106-A5CF-CDB0DA348A36
[1154.813] WireSocketManager – Request ‘/userauth/versioncheck’ Started RID 8B8841A0-5F8E-4106-A5CF-CDB0DA348A36
[1154.875] WireSocketManager – Request ‘/userauth/versioncheck’ Completed in 0.064s RID 8B8841A0-5F8E-4106-A5CF-CDB0DA348A36
[1154.875] VersionInfo – Client API Version: [ 16 ]. Content version [ 573701 ]. Asset SKU [ default ]
[1154.875] VersionInfo – Service API Version: [ 16 ]. Content version [ 573701 ]. Asset SKU [ default ]
[1154.875] WireSocketManager – Request ‘/userauth/logintoken’ with requirement Session Enqueued RID 887294DD-F2AE-40E6-AC4D-A3B1342C30FC
[1154.891] WireSocketManager – Request ‘/userauth/logintoken’ Started RID 887294DD-F2AE-40E6-AC4D-A3B1342C30FC
[1155.079] WireSocketManager – Request ‘/userauth/logintoken’ Completed in 0.185s RID 887294DD-F2AE-40E6-AC4D-A3B1342C30FC
[1155.079] WireAppComponent – LoginRegisterNotifications()
[1155.079] WireAppComponent::LoginRegisterNotifications – No device token found for push notification registration.
[1155.079] WireSocketManager – Request ‘/monster/retrievestate’ with requirement Authenticated Enqueued RID B5066897-7FD8-400C-90F9-D8A3F508EE02
[1155.079] WireSocketManager – Request ‘/user/getmessages’ with requirement Authenticated Enqueued RID 6334B2A2-0F9F-416A-9499-5C0B404E22C7
[1155.079] WireAppComponent – Connection Status: LoggedIn
[1155.094] WireSocketManager – Request ‘/monster/retrievestate’ Started RID B5066897-7FD8-400C-90F9-D8A3F508EE02
[1155.219] WireSocketManager – Request ‘/monster/retrievestate’ Completed in 0.134s RID B5066897-7FD8-400C-90F9-D8A3F508EE02
[1155.235] ReconnectUIAppComponent::OnMonsterStateRetrieved
[1155.235] WireSocketManager – Request ‘/user/getmessages’ Started RID 6334B2A2-0F9F-416A-9499-5C0B404E22C7
[1155.297] WireSocketManager – Request ‘/user/getmessages’ Completed in 0.067s RID 6334B2A2-0F9F-416A-9499-5C0B404E22C7
[1155.297] ReconnectUIAppComponent::OnMessagesRetrieved
[1155.297] Gui – ExitScreen [gui/screenfiles/common/cmn_loading_screen]
[1155.579] Gui – Screen Focus LOST [gui/screenfiles/common/cmn_loading_screen]
[1155.579] Gui – Screen Focus GAINED [gui/screenfiles/home/home_main]
[1155.579] GuiManager::ProcessScreensMarkedForCleanup – mem used 685895680
[1156.735] Gui – EnterScreen [gui/screenfiles/common/cmn_loading_screen]
[1156.735] Gui – Screen Focus LOST [gui/screenfiles/home/home_main]
[1156.735] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_loading_screen]
[1156.969] WireSocketManager – Request ‘/game/quickmatch’ with requirement Authenticated Enqueued RID F9880A1E-6AFF-4DC1-BC7B-FDCBAEF4FCD6
[1156.985] WireSocketManager – Request ‘/game/quickmatch’ Started RID F9880A1E-6AFF-4DC1-BC7B-FDCBAEF4FCD6
[1157.110] WireSocket – Protocol error: Server Error
[1157.110] WireSocketManager – Server Error: Server Error
[1157.110] Gui – EnterScreen [gui/screenfiles/common/cmn_generic_dialog]
[1157.110] Gui – Screen Focus LOST [gui/screenfiles/common/cmn_loading_screen]
[1157.110] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_generic_dialog]
[1162.375] App – LostFocus
[1162.375] App – LeaveForeground
[1403.954] App – EnterForeground
[1403.954] App – GainedFocus
[1405.063] App – LostFocus
[1405.063] App – LeaveForeground
[1405.172] App – LeaveForeground - ignored
[1405.172] AppHost – Suspend
[1405.172] AppHost::Suspend - BroadcastEvent Begin
[1405.172] AppHost::Suspend - BroadcastEvent End
[1405.172] App – LeaveForeground - ignored
[1434.110] App – Resume
[1434.110] App – EnterForeground
[1434.110] App – GainedFocus

Username: Rem04
Platform: android
Bug Description: getting “internal server error” when starting async match

[ 438.012] BootflowItemAccount::OnMonsterStateRetrieved
[ 438.020] ReconnectUIAppComponent::OnMonsterStateRetrieved
[ 438.021] BootflowItemDownloadTuning – Acquiring Patches
[ 438.028] BootflowItemStore – Connecting…
[ 438.028] BootflowItemSpecialEvents – RefreshActive
[ 438.028] WireSocketManager – Request ‘/monster/activatespecialevents’ with requirement Authenticated Enqueued RID E0E3C03B-F6B5-4AF8-9129-7624BB0A2386
[ 438.032] BootflowItemDownloadTuning – Acquiring Patches Done
[ 438.032] BootflowItemStore – Connect completed, now getting tuning
[ 438.046] WireSocketManager – Request ‘/monster/getstoretuning’ with requirement Authenticated Enqueued RID 574500A3-8D53-47C4-9F1C-7AB6B7779975
[ 438.229] WireSocketManager – Request ‘/user/getmessages’ Completed in 0.233s RID 4F290629-9229-4B99-A537-79DABA8F36B9
[ 438.229] WireSocketManager – Request ‘/monster/activatespecialevents’ Started RID E0E3C03B-F6B5-4AF8-9129-7624BB0A2386
[ 438.246] ReconnectUIAppComponent::OnMessagesRetrieved
[ 438.480] WireSocketManager – Request ‘/monster/activatespecialevents’ Completed in 0.251s RID E0E3C03B-F6B5-4AF8-9129-7624BB0A2386
[ 438.480] WireSocketManager – Request ‘/monster/getstoretuning’ Started RID 574500A3-8D53-47C4-9F1C-7AB6B7779975
[ 438.499] BootflowItemSpecialEvents – RefreshActive Done
[ 439.583] WireSocketManager – Request ‘/monster/getstoretuning’ Completed in 1.103s RID 574500A3-8D53-47C4-9F1C-7AB6B7779975
[ 439.631] BootflowItemStore – Getting product filters
[ 439.631] WireSocketManager – Request ‘/store/getproductfilters’ with requirement Authenticated Enqueued RID B8DED72A-ACAF-4787-91CD-F2EEDB28CD1B
[ 439.631] WireSocketManager – Request ‘/store/getproductfilters’ Started RID B8DED72A-ACAF-4787-91CD-F2EEDB28CD1B
[ 439.676] Searching Directory: monster.data/news
[ 439.685] Searching Directory: monster.data/special_offers
[ 440.337] WireSocketManager – Request ‘/store/getproductfilters’ Completed in 0.706s RID B8DED72A-ACAF-4787-91CD-F2EEDB28CD1B
[ 440.370] BootflowItemStore – Getting products
[ 440.371] BootflowItemStore – Complete
[ 440.372] BootflowItemRestorePurchases::Start
[ 440.392] GooglePlayBillingHelper - Querying inventory for pending transactions.
[ 440.422] Google Play Billing - Retrieve consumables was successful. There are 0 purchases.
[ 440.454] BootflowItemRestorePurchases – Done
[ 440.470] BootflowState::OnBootflowComplete
[ 440.488] App – Transition New State Requested: NewState ‘Sgi::FEState’
[ 440.489] App – AppState Transition, OldState ‘Sgi::BootflowState’ NewState ‘Sgi::FEState’
[ 440.496] Gui – EnterScreen [gui/screenfiles/home/home_main]
[ 440.538] GooglePlayBillingHelper - Querying inventory for pending transactions.
[ 440.548] Google Play Billing - Retrieve consumables was successful. There are 0 purchases.
[ 441.019] BootflowScreenAppComponent::TransitionOutBootflowScreen – skipTransition false
[ 441.988] Gui – Screen Focus LOST [gui/screenfiles/launch/launch_main]
[ 441.988] Gui – Screen Focus GAINED [gui/screenfiles/home/home_main]
[ 441.989] GuiManager::ProcessScreensMarkedForCleanup – mem used 272064512
[ 442.011] GuiManager::ProcessScreensMarkedForCleanup – mem used 272232448
[ 446.289] Gui – EnterScreen [gui/screenfiles/common/cmn_loading_screen]
[ 446.289] Gui – Screen Focus LOST [gui/screenfiles/home/home_main]
[ 446.289] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_loading_screen]
[ 446.508] WireSocketManager – Request ‘/game/quickmatch’ with requirement Authenticated Enqueued RID 5A5319A4-70C8-47CF-B094-808BBFFB9A5A
[ 446.522] WireSocketManager – Request ‘/game/quickmatch’ Started RID 5A5319A4-70C8-47CF-B094-808BBFFB9A5A
[ 446.740] WireSocket – Protocol error: Server Error
[ 446.740] WireSocketManager – Server Error: Server Error
[ 446.741] Gui – EnterScreen [gui/screenfiles/common/cmn_generic_dialog]
[ 446.741] Gui – Screen Focus LOST [gui/screenfiles/common/cmn_loading_screen]
[ 446.741] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_generic_dialog]

[1602.869] ReconnectUIAppComponent::OnMonsterStateRetrieved
[1602.869] BootflowItemAccount::OnMonsterStateRetrieved
[1602.870] BootflowItemDownloadTuning – Acquiring Patches
[1602.870] BootflowItemStore – Connecting…
[1602.870] BootflowItemSpecialEvents – RefreshActive
[1602.870] WireSocketManager – Request ‘/monster/activatespecialevents’ with requirement Authenticated Enqueued RID 0027EF34-3198-442B-BA64-B202CD14D03B
[1602.877] BootflowItemDownloadTuning – Acquiring Patches Done
[1602.877] BootflowItemStore – Connect completed, now getting tuning
[1602.885] WireSocketManager – Request ‘/monster/getstoretuning’ with requirement Authenticated Enqueued RID 193C6494-0AAB-43BF-B830-A3E83975A556
[1602.943] WireSocketManager – Request ‘/user/getmessages’ Completed in 0.083s RID 5228D97E-7CBA-490B-9F6D-B50F740708BC
[1602.943] WireSocketManager – Request ‘/monster/activatespecialevents’ Started RID 0027EF34-3198-442B-BA64-B202CD14D03B
[1602.952] ReconnectUIAppComponent::OnMessagesRetrieved
[1603.010] WireSocketManager – Request ‘/monster/activatespecialevents’ Completed in 0.067s RID 0027EF34-3198-442B-BA64-B202CD14D03B
[1603.010] WireSocketManager – Request ‘/monster/getstoretuning’ Started RID 193C6494-0AAB-43BF-B830-A3E83975A556
[1603.018] BootflowItemSpecialEvents – RefreshActive Done
[1603.587] WireSocketManager – Request ‘/monster/getstoretuning’ Completed in 0.577s RID 193C6494-0AAB-43BF-B830-A3E83975A556
[1603.605] BootflowItemStore – Getting product filters
[1603.605] WireSocketManager – Request ‘/store/getproductfilters’ with requirement Authenticated Enqueued RID A9498474-D0C5-453A-BCC9-0B09201C9572
[1603.609] Searching Directory: monster.data/special_offers
[1603.609] WireSocketManager – Request ‘/store/getproductfilters’ Started RID A9498474-D0C5-453A-BCC9-0B09201C9572
[1603.683] WireSocketManager – Request ‘/store/getproductfilters’ Completed in 0.073s RID A9498474-D0C5-453A-BCC9-0B09201C9572
[1603.691] BootflowItemStore – Getting products
[1603.691] BootflowItemStore – Complete
[1603.697] BootflowItemRestorePurchases::Start
[1603.697] GooglePlayBillingHelper - Querying inventory for pending transactions.
[1603.706] Google Play Billing - Retrieve consumables was successful. There are 0 purchases.
[1603.722] BootflowItemRestorePurchases – Done
[1603.729] BootflowState::OnBootflowComplete
[1604.243] App – Transition New State Requested: NewState ‘Sgi::FEState’
[1604.243] App – AppState Transition, OldState ‘Sgi::BootflowState’ NewState ‘Sgi::FEState’
[1604.250] Gui – EnterScreen [gui/screenfiles/home/home_main]
[1604.267] GooglePlayBillingHelper - Querying inventory for pending transactions.
[1604.276] Google Play Billing - Retrieve consumables was successful. There are 0 purchases.
[1604.745] BootflowScreenAppComponent::TransitionOutBootflowScreen – skipTransition false
[1605.705] Gui – Screen Focus LOST [gui/screenfiles/launch/launch_main]
[1605.705] Gui – Screen Focus GAINED [gui/screenfiles/home/home_main]
[1605.705] GuiManager::ProcessScreensMarkedForCleanup – mem used 335822848
[1605.713] GuiManager::ProcessScreensMarkedForCleanup – mem used 335822848
[1606.556] Gui – EnterScreen [gui/screenfiles/common/cmn_loading_screen]
[1606.556] Gui – Screen Focus LOST [gui/screenfiles/home/home_main]
[1606.556] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_loading_screen]
[1606.785] WireSocketManager – Request ‘/game/quickmatch’ with requirement Authenticated Enqueued RID 9A21DDC0-938D-4622-9D4D-6C21CC35A0E4
[1606.792] WireSocketManager – Request ‘/game/quickmatch’ Started RID 9A21DDC0-938D-4622-9D4D-6C21CC35A0E4
[1606.966] WireSocket – Protocol error: Server Error
[1606.966] WireSocketManager – Server Error: Server Error
[1606.967] Gui – EnterScreen [gui/screenfiles/common/cmn_generic_dialog]
[1606.967] Gui – Screen Focus LOST [gui/screenfiles/common/cmn_loading_screen]
[1606.967] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_generic_dialog]

Just fyi! :slight_smile: I will update you all again on the progress later!

Update!

The issue is now fixed! You should be able to create a new Async game now! Once again thank you for your patience!

~ CM NekoRei

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