Game error cant open game

[ 9.467] BootStrap – Activity Pause
[ 9.468] App – LostFocus
[ 9.479] App – LeaveForeground
[ 10.317] ActivityJava – OnWindowFocusChanged
[ 10.318] Bootstrap – Window Focus Changed
[ 10.696] ActivityJava – OnSurfaceDestroyed
[ 10.697] BootStrap – Surface Destroyed
[ 12.681] ActivityJava – OnStop
[ 12.682] BootStrap – Activity Stop
[ 12.682] AppHost – Suspend
[ 12.682] AppHost::Suspend - BroadcastEvent Begin
[ 12.683] ActivityJava – OnSaveInstanceState
[ 12.683] AppHost::Suspend - BroadcastEvent End
[ 12.714] ActivityJava – OnTrimMemory
[ 12.717] BootStrap – Activity Trim Memory
[ 161.650] ActivityJava – OnTrimMemory
[ 161.657] BootStrap – Activity Trim Memory
[ 183.668] ActivityJava – OnSafeAreasChanged [45 0 0 0]
[ 183.698] ActivityJava – OnStart
[ 183.698] BootStrap – Activity Start
[ 183.711] ActivityJava – OnResume
[ 183.711] BootStrap – Activity Resume
[ 183.746] ActivityJava – OnSafeAreasChanged [45 0 0 0]
[ 183.764] ActivityJava – OnSurfaceCreated
[ 183.764] BootStrap – Surface Created
[ 183.765] ActivityJava – OnSurfaceChanged
[ 183.765] BootStrap – Surface Changed
[ 183.820] ActivityJava – OnSafeAreasChanged [45 0 0 0]
[ 183.850] ActivityJava – OnWindowFocusChanged
[ 183.850] Bootstrap – Window Focus Changed
[ 183.879] Setting Window Size:W 1600 | H 720
[ 183.880] App – Resume
[ 183.881] App – EnterForeground
[ 183.881] App – GainedFocus
[ 183.893] ActivityJava – OnSafeAreasChanged [45 0 0 0]
[ 183.961] ActivityJava – OnSafeAreasChanged [45 0 0 0]
[ 185.202] ActivityJava – OnSafeAreasChanged [45 0 0 0]
[ 185.785] ActivityJava – OnSafeAreasChanged [45 0 0 0]
[ 186.183] App – Transition New State Requested: NewState ‘Sgi::BootflowState’
[ 186.183] Gui – ExitScreen [gui/screenfiles/common/cmn_generic_dialog]
[ 186.207] App – AppState Transition, OldState ‘Sgi::BootflowState’ NewState ‘Sgi::BootflowState’
[ 186.207] BootflowItemAccount::Cancel
[ 186.212] BootflowItemStore::Cancel
[ 186.214] GuiManager::ProcessScreensMarkedForCleanup – mem used 91414528
[ 186.215] Gui – Screen Focus LOST [gui/screenfiles/common/cmn_generic_dialog]
[ 186.215] Gui – Screen Focus GAINED [gui/screenfiles/launch/launch_main]
[ 186.217] Gui – EnterScreen [gui/screenfiles/launch/launch_main]
[ 186.217] Gui – Screen Focus LOST [gui/screenfiles/launch/launch_main]
[ 186.217] Gui – Screen Focus GAINED [gui/screenfiles/launch/launch_main]
[ 186.217] BootflowScreenAppComponent::SetBootflowScreen – gui/screenfiles/launch/launch_main
[ 186.308] BootflowItemWaitForLoad – Start
[ 186.309] BootflowItemWaitForLoad – Done
[ 186.310] BootflowItemAccount::Start
[ 186.325] WireSocketManager – Connecting to server: [prod.phobies.com:3000]
[ 187.658] WireSocketManager – Request ‘/userauth/versioncheck’ with requirement None Enqueued RID 2435897D-EE15-40B7-BA9A-F37CAE0457DF
[ 187.658] WireSocketManager – Request ‘/userauth/versioncheck’ Started RID 2435897D-EE15-40B7-BA9A-F37CAE0457DF
[ 187.908] WireSocketManager – Request ‘/userauth/versioncheck’ Completed in 0.249s RID 2435897D-EE15-40B7-BA9A-F37CAE0457DF
[ 187.924] VersionInfo – Client API Version: [ 16 ]. Content version [ 617096 ]. Asset SKU [ default ]
[ 187.924] VersionInfo – Service API Version: [ 16 ]. Content version [ 617096 ]. Asset SKU [ default ]
[ 187.924] CompareVersion – comparing package version 1.5.327.0 to minimum version 0.0.0
[ 187.925] WireSocketManager – Request ‘/userauth/logintoken’ with requirement Session Enqueued RID DABCC580-CEE9-45EA-A8F5-F90286AD993A
[ 187.925] WireSocketManager – Request ‘/userauth/logintoken’ Started RID DABCC580-CEE9-45EA-A8F5-F90286AD993A
[ 188.174] WireSocket – Protocol error: Server Error
[ 188.175] WireSocketManager – Server Error: Server Error
[ 188.177] Gui – EnterScreen [gui/screenfiles/common/cmn_generic_dialog]
[ 188.177] Gui – Screen Focus LOST [gui/screenfiles/launch/launch_main]
[ 188.177] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_generic_dialog]
[ 188.209] UserWireSocketComponent::LoginAuthProvider – Failed to login: Canceled promise

Hey there!

Thank you for the information. May we have you fill out the following in case we need to create a report?
What is your Phobies In-Game Name?:
What device/system do you play Phobies on?:
What Operating System/Version are you using?:
Any screenshots/videos/clips of the error?:
Do you continue to experience any trouble?:

Have you tried clearing your device cache or tried to uninstall/reinstall the game to see if it works again?
Which version of Phobies are you currently on/using?