Need help getting into account

i’m unable to get into my old account after not playing for a bit i have proof of ownership, the username, purchase receipts, and everything and i thought my email was linked but when i enter it it does not work and instead is linked to a fresh account with nothing

Good morning!

Our team would be more than happy to assist you with recovering your account over on our Discord!
Please join and #request-support for our team to assist you with this!