Let’s have you reach out to us via email so we can collect some info to verify your account and have our team look into it.
Could you reach out to us here: community@smokingguninc.com
Could you provide the following in the email?:
- What is your In-Game Phobies Name?
- What was the email you used to bind the account with?
- Explain in detail, the steps you take that lead up to the error?
- Approximate time you changed your account information?
- What operating system/version are you using?
- Which device/platform are you using? ( Android, iOS, Steam
If you could provide screenshots for us, that would be great too.
We will also need logs, so if you could go to this thread here and follow the directions on how to gather your logs, that would be great.
Email those to us, too!