Purchase not redeemed

Assalamu Alaikum and Good Evening - my son made a purchase on his phobies - but didn’t receive the coffee beans. Purchase confirmation email/text has been received and amount is deducted from my account. Help !! Somebody… Anybody??

Hey there!

Could you please submit a ticket under #request-support at discord.gg/phobiesgame so our team can collect more information regarding the issue?

We’re very sorry to hear that there were some issues and we’d be happy to investigate this for you.

Thank you for your response.
The coffee beans purchased, were received.
Thanks again

1 Like

You’re very welcome! Happy to hear that the coffee has been received!
I’ll go ahead and close this inquiry for now!