Recuperar progreso usuario

He perdido mi progreso, compre un pack y tampoco lo tengo, como recuperar mi usuario.

Hey there.

You purchased a pack and don’t recall getting it?
Have you tried to relog to see if it appears? Which pack did you purchase?
Also, what is your in-game name?

You mentioned how to recover your username? Are you in need of an account recovery code?
If so, you can open a ticket under #request-support at and we can look into this request for you.