The game does not start

The game stops when they are loading the keys. It does not freeze but I cannot play only the incomplete keys of the opponent’s side appear. The music music does not stop and hearts move but I don’t see the rival’s turn and I can’t play.

Hey Wasalich,

Sorry to hear that you have had some trouble.
Does this happen in both ARENA and ASYNC mode? Are you able to create a ticket over on our discord so we can collect some more information from you? and create a ticket under #request-support

Is only in arena mode, sorry i don’t have discord


Ah no worries. Are you able to create a video of this and email it to

Could you see if the game works as intended on another device as well?

I got it. I have it recorded, I’ll send it to you as soon as I can.

I already sent the video to the email you gave me

Perfect, thank you! I will take a look. :slight_smile: