Internal server bug report

BobrikCZ
Android
Bug: BootflowScreenAppComponent::SetBootflowScreen – gui/screenfiles/launch/launch_main
[ 290.719] BootflowItemWaitForLoad – Start
[ 290.738] BootflowItemWaitForLoad – Done
[ 290.738] BootflowItemAccount::Start
[ 290.755] WireSocketManager – Connecting to server: [(waslink):3000]
[ 291.224] WireSocketManager – Request ‘/userauth/versioncheck’ with requirement None Enqueued RID BD8C0DF8-34F1-409B-90CB-C29320D4C134
[ 291.224] WireSocketManager – Request ‘/userauth/versioncheck’ Started RID BD8C0DF8-34F1-409B-90CB-C29320D4C134
[ 291.373] WireSocketManager – Request ‘/userauth/versioncheck’ Completed in 0.149s RID BD8C0DF8-34F1-409B-90CB-C29320D4C134
[ 291.391] VersionInfo – Client API Version: [ 16 ]. Content version [ 596839 ]. Asset SKU [ default ]
[ 291.391] VersionInfo – Service API Version: [ 16 ]. Content version [ 596839 ]. Asset SKU [ default ]
[ 291.392] WireSocketManager – Request ‘/userauth/logintoken’ with requirement Session Enqueued RID A23125C0-5073-4878-9014-8FA0BD179AB2
[ 291.392] WireSocketManager – Request ‘/userauth/logintoken’ Started RID A23125C0-5073-4878-9014-8FA0BD179AB2
[ 316.610] WireSocket – Protocol error: Server Error
[ 316.610] WireSocketManager – Server Error: Server Error
[ 316.614] Gui – EnterScreen [gui/screenfiles/common/cmn_generic_dialog]
[ 316.616] Gui – Screen Focus LOST [gui/screenfiles/launch/launch_main]
[ 316.616] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_generic_dialog]
[ 316.646] UserWireSocketComponent::LoginAuthProvider – Failed to login: Canceled promise

We apologise that you are experiencing this, however, we’re already on it, here are more details:

1 Like

Hi!
Today game seems unaccessible… Even trying more than 1 time game is raising this error:

2 Likes

Yeah me too! On iOS, just minutes ago working fine but now this.

1 Like

We apologise that you are experiencing this, however, we’re already on it, here are more details:

[ 26.520] WireSocket – Protocol error: Server Error
[ 26.520] WireSocketManager – Server Error: Server Error
[ 26.588] Gui – EnterScreen [gui/screenfiles/common/cmn_generic_dialog]
[ 26.588] Gui – Screen Focus LOST [gui/screenfiles/launch/launch_main]
[ 26.588] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_generic_dialog]
[ 26.626] UserWireSocketComponent::LoginAuthProvider – Failed to login: Canceled promise
[ 33.439] ActivityJava – OnPause
[ 33.445] BootStrap – Activity Pause
[ 33.445] App – LostFocus
[ 33.446] App – LeaveForeground
[ 33.489] ActivityJava – OnWindowFocusChanged
[ 33.490] Bootstrap – Window Focus Changed
[ 34.116] ActivityJava – OnSurfaceDestroyed
[ 34.119] BootStrap – Surface Destroyed
[ 34.128] ActivityJava – OnTrimMemory
[ 34.130] BootStrap – Activity Trim Memory
[ 34.132] ActivityJava – OnStop
[ 34.134] BootStrap – Activity Stop
[ 34.134] AppHost – Suspend
[ 34.134] AppHost::Suspend - BroadcastEvent Begin
[ 34.137] ActivityJava – OnSaveInstanceState
[ 34.147] AppHost::Suspend - BroadcastEvent End
[ 97.415] ActivityJava – OnStart
[ 97.416] BootStrap – Activity Start
[ 97.416] ActivityJava – OnResume
[ 97.418] BootStrap – Activity Resume
[ 97.423] ActivityJava – OnSafeAreasChanged [118 0 0 0]
[ 97.424] ActivityJava – OnSurfaceCreated
[ 97.424] BootStrap – Surface Created
[ 97.424] ActivityJava – OnSurfaceChanged
[ 97.424] BootStrap – Surface Changed
[ 97.437] ActivityJava – OnWindowFocusChanged
[ 97.437] Bootstrap – Window Focus Changed
[ 97.438] Setting Window Size:W 2400 | H 1080
[ 97.438] App – Resume
[ 97.438] App – EnterForeground
[ 97.438] App – GainedFocus
[ 99.668] App – Transition New State Requested: NewState ‘Sgi::BootflowState’
[ 99.668] Gui – ExitScreen [gui/screenfiles/common/cmn_generic_dialog]
[ 99.679] App – AppState Transition, OldState ‘Sgi::BootflowState’ NewState ‘Sgi::BootflowState’
[ 99.679] BootflowItemAccount::Cancel
[ 99.679] BootflowItemStore::Cancel
[ 99.679] GuiManager::ProcessScreensMarkedForCleanup – mem used 325873664
[ 99.679] Gui – Screen Focus LOST [gui/screenfiles/common/cmn_generic_dialog]
[ 99.679] Gui – Screen Focus GAINED [gui/screenfiles/launch/launch_main]
[ 99.679] Gui – EnterScreen [gui/screenfiles/launch/launch_main]
[ 99.679] Gui – Screen Focus LOST [gui/screenfiles/launch/launch_main]
[ 99.679] Gui – Screen Focus GAINED [gui/screenfiles/launch/launch_main]
[ 99.679] BootflowScreenAppComponent::SetBootflowScreen – gui/screenfiles/launch/launch_main
[ 99.771] BootflowItemWaitForLoad – Start
[ 99.783] BootflowItemWaitForLoad – Done
[ 99.783] BootflowItemAccount::Start
[ 99.794] WireSocketManager – Connecting to server: [prod.phobies.com:3000]
[ 100.318] WireSocketManager – Request ‘/userauth/versioncheck’ with requirement None Enqueued RID 5C2A149D-8448-4AE2-A441-87E5B3E3567E
[ 100.318] WireSocketManager – Request ‘/userauth/versioncheck’ Started RID 5C2A149D-8448-4AE2-A441-87E5B3E3567E
[ 100.550] WireSocketManager – Request ‘/userauth/versioncheck’ Completed in 0.232s RID 5C2A149D-8448-4AE2-A441-87E5B3E3567E
[ 100.560] VersionInfo – Client API Version: [ 16 ]. Content version [ 596839 ]. Asset SKU [ default ]
[ 100.560] VersionInfo – Service API Version: [ 16 ]. Content version [ 596839 ]. Asset SKU [ default ]
[ 100.561] WireSocketManager – Request ‘/userauth/logintoken’ with requirement Session Enqueued RID 90530867-79DB-4F3C-8DB7-AD8987E91903
[ 100.561] WireSocketManager – Request ‘/userauth/logintoken’ Started RID 90530867-79DB-4F3C-8DB7-AD8987E91903
[ 125.853] WireSocket – Protocol error: Server Error
[ 125.853] WireSocketManager – Server Error: Server Error
[ 125.854] Gui – EnterScreen [gui/screenfiles/common/cmn_generic_dialog]
[ 125.854] Gui – Screen Focus LOST [gui/screenfiles/launch/launch_main]
[ 125.854] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_generic_dialog]
[ 125.875] UserWireSocketComponent::LoginAuthProvider – Failed to login: Canceled promise

[ 267.297] WireSocketManager – Request ‘/store/getproductfilters’ Started RID 8DE828F6-22D1-4E46-9332-671AECCF5691
[ 267.326] Searching Directory: monster.data
[ 267.328] Failed to find loc in archive special_offers/starterpack.archive
[ 267.328] Inventory – reloaded [special_offers/starterpack] of type SpecialOfferItemTuning.
[ 267.338] Searching Directory: monster.data/news
[ 267.352] Searching Directory: monster.data/special_offers
[ 267.497] WireSocketManager – Request ‘/store/getproductfilters’ Completed in 0.200s RID 8DE828F6-22D1-4E46-9332-671AECCF5691
[ 267.514] BootflowItemStore – Getting products
[ 267.514] BootflowItemStore – Complete
[ 267.530] BootflowItemRestorePurchases::Start
[ 267.531] GooglePlayBillingHelper - Querying inventory for pending transactions.
[ 267.559] Google Play Billing - Retrieve consumables was successful. There are 0 purchases.
[ 267.580] BootflowItemRestorePurchases – Done
[ 267.597] BootflowState::OnBootflowComplete
[ 267.879] App – Transition New State Requested: NewState ‘Sgi::FEState’
[ 267.879] App – AppState Transition, OldState ‘Sgi::BootflowState’ NewState ‘Sgi::FEState’
[ 268.478] Gui – EnterScreen [gui/screenfiles/home/home_main]
[ 268.551] GooglePlayBillingHelper - Querying inventory for pending transactions.
[ 268.570] Google Play Billing - Retrieve consumables was successful. There are 0 purchases.
[ 269.037] BootflowScreenAppComponent::TransitionOutBootflowScreen – skipTransition false
[ 269.988] Gui – Screen Focus LOST [gui/screenfiles/launch/launch_main]
[ 269.988] Gui – Screen Focus GAINED [gui/screenfiles/home/home_main]
[ 269.989] GuiManager::ProcessScreensMarkedForCleanup – mem used 340631552
[ 270.002] GuiManager::ProcessScreensMarkedForCleanup – mem used 340631552
[ 272.790] Gui – EnterScreen [gui/screenfiles/common/cmn_loading_screen]
[ 272.790] Gui – Screen Focus LOST [gui/screenfiles/home/home_main]
[ 272.790] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_loading_screen]
[ 272.997] WireSocketManager – Request ‘/game/quickmatch’ with requirement Authenticated Enqueued RID BA084B41-15AC-455C-A5F1-0C58F0455C2B
[ 273.013] WireSocketManager – Request ‘/game/quickmatch’ Started RID BA084B41-15AC-455C-A5F1-0C58F0455C2B
[ 273.250] WireSocketManager – Request ‘/game/quickmatch’ Completed in 0.237s RID BA084B41-15AC-455C-A5F1-0C58F0455C2B
[ 273.278] App – Transition New State Requested: NewState ‘Sgi::BattlePlayState’
[ 273.279] App – AppState Transition, OldState ‘Sgi::FEState’ NewState ‘Sgi::BattlePlayState’
[ 273.294] Inventory – Flushed 241 entries
[ 273.294] GuiManager::ProcessScreensMarkedForCleanup – mem used 334585856
[ 273.294] Gui – Screen Focus LOST [gui/screenfiles/common/cmn_loading_screen]
[ 273.312] BattlePlayState::OnBegin
[ 273.373] Gui – EnterScreen [gui/screenfiles/decorators/decorators_main]
[ 273.374] Gui – Screen Focus GAINED [gui/screenfiles/decorators/decorators_main]
[ 273.513] WireSocketManager – Request ‘/game/getgameinfo’ with requirement Authenticated Enqueued RID E99461E7-82FA-4FB7-A32C-BC749473DB4C
[ 273.528] WireSocketManager – Request ‘/game/getgameinfo’ Started RID E99461E7-82FA-4FB7-A32C-BC749473DB4C
[ 273.745] WireSocketManager – Request ‘/game/getgameinfo’ Completed in 0.216s RID E99461E7-82FA-4FB7-A32C-BC749473DB4C
[ 273.761] WireSocketManager – Request ‘/game/getturndata?gameid=c0f33861-778e-4eb3-a649-ed6096d9e0ac’ with requirement Authenticated Enqueued RID 4D8FE430-EEE0-4872-8171-FC43FF0C2D99
[ 273.764] WireSocketManager – Request ‘/game/getturndata?gameid=c0f33861-778e-4eb3-a649-ed6096d9e0ac’ Started RID 4D8FE430-EEE0-4872-8171-FC43FF0C2D99
[ 287.974] WireSocket – Protocol error: Server Error
[ 287.978] WireSocketManager – Server Error: Server Error
[ 287.990] Gui – EnterScreen [gui/screenfiles/common/cmn_generic_dialog]
[ 287.990] Gui – Screen Focus LOST [gui/screenfiles/decorators/decorators_main]
[ 287.990] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_generic_dialog]

I am also getting this error. I’m sitting on 18 games in async so I hope this gets fixed soon

1 Like

18??? crazy
i still play 3 games but for one give me this error so i cant play

I have the same problem and i can’t play anymore because of it.

i hope someone fix this error, but how we can have some help?

The issue is now fixed. Thanks for your patience:

super efficient thanks!!!

the error pheraps was given by internet connection that while will be interrupt, the bug came in and make internal server error

[ 34.921] AsyncMatchHelper::ContinueMatch() – GameId: 26405d89-c114-4617-80ce-f10b130540d4
[ 34.937] Gui – EnterScreen [gui/screenfiles/common/cmn_loading_screen]
[ 34.937] Gui – Screen Focus LOST [gui/screenfiles/gamelist/gamelist]
[ 34.937] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_loading_screen]
[ 35.140] App – Transition New State Requested: NewState ‘Sgi::BattlePlayState’
[ 35.158] App – AppState Transition, OldState ‘Sgi::FEState’ NewState ‘Sgi::BattlePlayState’
[ 35.184] Inventory – Flushed 241 entries
[ 35.184] GuiManager::ProcessScreensMarkedForCleanup – mem used 395902976
[ 35.184] Gui – Screen Focus LOST [gui/screenfiles/common/cmn_loading_screen]
[ 35.189] BattlePlayState::OnBegin
[ 35.194] Gui – EnterScreen [gui/screenfiles/decorators/decorators_main]
[ 35.195] Gui – Screen Focus GAINED [gui/screenfiles/decorators/decorators_main]
[ 35.267] WireSocketManager – Request ‘/game/getgameinfo’ with requirement Authenticated Enqueued RID 50AA8924-9BB3-40C8-AA34-670E9B84D9EB
[ 35.280] WireSocketManager – Request ‘/game/getgameinfo’ Started RID 50AA8924-9BB3-40C8-AA34-670E9B84D9EB
[ 35.564] WireSocketManager – Request ‘/game/getgameinfo’ Completed in 0.284s RID 50AA8924-9BB3-40C8-AA34-670E9B84D9EB
[ 35.581] WireSocketManager – Request ‘/game/getturndata?gameid=26405d89-c114-4617-80ce-f10b130540d4’ with requirement Authenticated Enqueued RID 2E0A57C9-E60A-4E65-8EDC-B558E7B8A02E
[ 35.581] WireSocketManager – Request ‘/game/getturndata?gameid=26405d89-c114-4617-80ce-f10b130540d4’ Started RID 2E0A57C9-E60A-4E65-8EDC-B558E7B8A02E
[ 49.883] WireSocket – Protocol error: Server Error
[ 49.884] WireSocketManager – Server Error: Server Error
[ 49.905] Gui – EnterScreen [gui/screenfiles/common/cmn_generic_dialog]
[ 49.905] Gui – Screen Focus LOST [gui/screenfiles/decorators/decorators_main]
[ 49.905] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_generic_dialog]
[ 56.648] ActivityJava – OnPause
[ 56.657] BootStrap – Activity Pause
[ 56.657] App – LostFocus
[ 56.664] App – LeaveForeground
[ 56.981] ActivityJava – OnWindowFocusChanged
[ 56.982] Bootstrap – Window Focus Changed
[ 57.589] ActivityJava – OnSafeAreasChanged [55 0 0 0]
[ 57.611] ActivityJava – OnSafeAreasChanged [55 0 0 0]
[ 58.149] ActivityJava – OnSurfaceDestroyed
[ 58.150] BootStrap – Surface Destroyed
[ 58.766] ActivityJava – OnTrimMemory
[ 58.767] BootStrap – Activity Trim Memory
[ 60.776] ActivityJava – OnStop
[ 60.776] BootStrap – Activity Stop
[ 60.777] AppHost – Suspend
[ 60.777] AppHost::Suspend - BroadcastEvent Begin
[ 60.787] AppHost::Suspend - BroadcastEvent End
[ 60.808] ActivityJava – OnSaveInstanceState
[ 60.853] ActivityJava – OnTrimMemory
[ 60.854] BootStrap – Activity Trim Memory
[ 61.652] ActivityJava – OnSafeAreasChanged [55 0 0 0]
[ 63.298] ActivityJava – OnTrimMemory
[ 63.301] BootStrap – Activity Trim Memory
[ 63.301] LOW MEMORY ALARM – Application is critically low on memory! Memory in use: 273711104 bytes
[ 134.151] ActivityJava – OnTrimMemory
[ 134.245] BootStrap – Activity Trim Memory
[ 134.246] LOW MEMORY ALARM – Application is critically low on memory! Memory in use: 154279936 bytes
[ 142.901] ActivityJava – OnTrimMemory
[ 142.903] BootStrap – Activity Trim Memory
[ 142.904] LOW MEMORY ALARM – Application is critically low on memory! Memory in use: 147787776 bytes
[ 197.469] ActivityJava – OnStart
[ 197.472] BootStrap – Activity Start
[ 197.474] ActivityJava – OnResume
[ 197.474] BootStrap – Activity Resume
[ 197.507] ActivityJava – OnSafeAreasChanged [55 0 0 0]
[ 197.530] ActivityJava – OnSurfaceCreated
[ 197.531] BootStrap – Surface Created
[ 197.532] ActivityJava – OnSurfaceChanged
[ 197.532] BootStrap – Surface Changed
[ 197.593] ActivityJava – OnWindowFocusChanged
[ 197.593] Bootstrap – Window Focus Changed
[ 197.657] Setting Window Size:W 1600 | H 720
[ 197.658] App – Resume
[ 197.664] App – EnterForeground
[ 197.670] App – GainedFocus
[ 198.315] ActivityJava – OnSafeAreasChanged [55 0 0 0]

[ 661.968] Inventory – Flushed 263 entries
[ 661.968] GuiManager::ProcessScreensMarkedForCleanup – mem used 344748032
[ 661.968] Gui – Screen Focus LOST [gui/screenfiles/common/cmn_loading_screen]
[ 661.970] BattlePlayState::OnBegin
[ 661.973] Gui – EnterScreen [gui/screenfiles/decorators/decorators_main]
[ 661.973] Gui – Screen Focus GAINED [gui/screenfiles/decorators/decorators_main]
[ 662.002] WireSocketManager – Request ‘/game/getgameinfo’ with requirement Authenticated Enqueued RID E451BB07-5FB0-428A-937E-291036B16625
[ 662.006] WireSocketManager – Request ‘/game/getgameinfo’ Started RID E451BB07-5FB0-428A-937E-291036B16625
[ 662.371] WireSocketManager – Request ‘/game/getgameinfo’ Completed in 0.366s RID E451BB07-5FB0-428A-937E-291036B16625
[ 662.380] WireSocketManager – Request ‘/game/getturndata?gameid=84204cfa-4f10-4f1f-aaaa-9e641a6b590e’ with requirement Authenticated Enqueued RID 81B6C535-D5ED-4E07-8052-83040CFDE68B
[ 662.380] WireSocketManager – Request ‘/game/getturndata?gameid=84204cfa-4f10-4f1f-aaaa-9e641a6b590e’ Started RID 81B6C535-D5ED-4E07-8052-83040CFDE68B
[ 667.250] ActivityJava – OnRotationChanged
[ 667.250] ActivityJava – OnSafeAreasChanged [0 0 0 0]
[ 667.257] Es3AndroidRenderWindow – safe areas [0.00 0.00 0.00 0.00]
[ 667.257] Es3AndroidRenderWindow – safe areas [0.00 0.00 0.00 0.00]
[ 667.257] Es3AndroidRenderWindow – safe areas [0.00 0.00 0.00 0.00]
[ 667.260] ActivityJava – OnSurfaceChanged
[ 667.265] BootStrap – Surface Changed
[ 667.265] Setting Window Size:W 2448 | H 1080
[ 676.691] WireSocket – Protocol error: Server Error
[ 676.692] WireSocketManager – Server Error: Server Error
[ 676.700] Gui – EnterScreen [gui/screenfiles/common/cmn_generic_dialog]
[ 676.701] Gui – Screen Focus LOST [gui/screenfiles/decorators/decorators_main]
[ 676.701] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_generic_dialog]
[ 680.132] ActivityJava – OnRotationChanged
[ 680.134] ActivityJava – OnSafeAreasChanged [0 0 0 0]
[ 680.138] Es3AndroidRenderWindow – safe areas [0.00 0.00 0.00 0.00]
[ 680.138] Es3AndroidRenderWindow – safe areas [0.00 0.00 0.00 0.00]
[ 680.138] Es3AndroidRenderWindow – safe areas [0.00 0.00 0.00 0.00]
[ 680.144] ActivityJava – OnSurfaceChanged
[ 680.144] BootStrap – Surface Changed
[ 680.146] Setting Window Size:W 2448 | H 1080
[ 681.449] ActivityJava – OnWindowFocusChanged
[ 681.457] Bootstrap – Window Focus Changed
[ 681.457] App – LostFocus
[ 681.700] ActivityJava – OnSafeAreasChanged [0 0 0 0]
[ 681.708] Es3AndroidRenderWindow – safe areas [0.00 0.00 0.00 0.00]
[ 681.713] ActivityJava – OnSafeAreasChanged [0 0 0 0]
[ 681.715] Es3AndroidRenderWindow – safe areas [0.00 0.00 0.00 0.00]
[ 682.199] ActivityJava – OnPause
[ 682.200] ActivityJava – OnSurfaceDestroyed
[ 682.208] BootStrap – Activity Pause
[ 682.208] App – LeaveForeground
[ 682.208] BootStrap – Surface Destroyed
[ 682.209] ActivityJava – OnStop
[ 682.209] BootStrap – Activity Stop
[ 682.209] AppHost – Suspend
[ 682.209] AppHost::Suspend - BroadcastEvent Begin
[ 682.209] AppHost::Suspend - BroadcastEvent End
[ 682.214] ActivityJava – OnSaveInstanceState
[ 682.249] ActivityJava – OnTrimMemory
[ 682.250] BootStrap – Activity Trim Memory
[ 683.965] ActivityJava – OnSafeAreasChanged [0 0 0 0]
[ 683.965] ActivityJava – OnStart
[ 683.966] BootStrap – Activity Start
[ 683.967] ActivityJava – OnResume
[ 683.967] BootStrap – Activity Resume
[ 683.983] ActivityJava – OnSafeAreasChanged [0 0 0 0]
[ 683.989] ActivityJava – OnSurfaceCreated
[ 683.989] BootStrap – Surface Created
[ 683.989] ActivityJava – OnSurfaceChanged
[ 683.990] BootStrap – Surface Changed
[ 684.015] ActivityJava – OnWindowFocusChanged
[ 684.016] Bootstrap – Window Focus Changed
[ 684.017] Setting Window Size:W 2448 | H 1080
[ 684.017] App – Resume
[ 684.017] App – EnterForeground
[ 684.017] App – GainedFocus
[ 684.018] ActivityJava – OnSafeAreasChanged [0 0 0 0]
[ 684.042] ActivityJava – OnSafeAreasChanged [0 0 0 0]

[ 56.075] StackPanel ‘’, libitem ‘txt_upgrade_card_stack’ is not able to fit its child ‘txt_upgrade_card_amount’ [0xb4000072a2f76f40] in the available space, and the code is not handling it. Screen is ‘gui/screenfiles/store/store_main’.
[ 56.075] StackPanel ‘’, libitem ‘txt_upgrade_card_stack’ is not able to fit its child ‘txt_upgrade_card_amount’ [0xb4000072a2f79cc0] in the available space, and the code is not handling it. Screen is ‘gui/screenfiles/store/store_main’.
[ 56.111] Searching Directory: monster.data/special_offers
[ 56.330] Gui – Screen Focus LOST [gui/screenfiles/common/cmn_loading_screen]
[ 56.330] Gui – Screen Focus GAINED [gui/screenfiles/store/store_main]
[ 56.331] GuiManager::ProcessScreensMarkedForCleanup – mem used 488402944
[ 57.111] Gui – ExitScreen [gui/screenfiles/store/store_main]
[ 57.112] Gui – EnterScreen [gui/screenfiles/home/home_main]
[ 57.122] Gui – Screen Focus GAINED [gui/screenfiles/home/home_main]
[ 57.142] Gui – Screen Focus LOST [gui/screenfiles/store/store_main]
[ 57.142] GuiManager::ProcessScreensMarkedForCleanup – mem used 493920256
[ 58.150] Gui – ExitScreen [gui/screenfiles/home/home_main]
[ 58.156] Gui – EnterScreen [gui/screenfiles/gamelist/gamelist]
[ 58.156] Gui – Screen Focus GAINED [gui/screenfiles/gamelist/gamelist]
[ 58.195] Gui – Screen Focus LOST [gui/screenfiles/home/home_main]
[ 58.198] GuiManager::ProcessScreensMarkedForCleanup – mem used 487735296
[ 62.103] Gui – ExitScreen [gui/screenfiles/gamelist/gamelist]
[ 62.104] Gui – EnterScreen [gui/screenfiles/home/home_main]
[ 62.114] Gui – Screen Focus GAINED [gui/screenfiles/home/home_main]
[ 62.138] Gui – Screen Focus LOST [gui/screenfiles/gamelist/gamelist]
[ 62.139] GuiManager::ProcessScreensMarkedForCleanup – mem used 490106880
[ 62.785] Gui – EnterScreen [gui/screenfiles/common/cmn_loading_screen]
[ 62.785] Gui – Screen Focus LOST [gui/screenfiles/home/home_main]
[ 62.785] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_loading_screen]
[ 63.014] WireSocketManager – Request ‘/game/quickmatch’ with requirement Authenticated Enqueued RID 29A396A9-427D-4D08-A180-CC5261C7E2B0
[ 63.028] WireSocketManager – Request ‘/game/quickmatch’ Started RID 29A396A9-427D-4D08-A180-CC5261C7E2B0
[ 63.513] WireSocketManager – Request ‘/game/quickmatch’ Completed in 0.484s RID 29A396A9-427D-4D08-A180-CC5261C7E2B0
[ 63.547] App – Transition New State Requested: NewState ‘Sgi::BattlePlayState’
[ 63.547] App – AppState Transition, OldState ‘Sgi::FEState’ NewState ‘Sgi::BattlePlayState’
[ 63.595] Inventory – Flushed 372 entries
[ 63.595] GuiManager::ProcessScreensMarkedForCleanup – mem used 425705472
[ 63.595] Gui – Screen Focus LOST [gui/screenfiles/common/cmn_loading_screen]
[ 63.598] BattlePlayState::OnBegin
[ 63.602] Gui – EnterScreen [gui/screenfiles/decorators/decorators_main]
[ 63.602] Gui – Screen Focus GAINED [gui/screenfiles/decorators/decorators_main]
[ 63.645] WireSocketManager – Request ‘/game/getgameinfo’ with requirement Authenticated Enqueued RID A2C35CD1-617C-48F4-BD71-C7120A161CFA
[ 63.658] WireSocketManager – Request ‘/game/getgameinfo’ Started RID A2C35CD1-617C-48F4-BD71-C7120A161CFA
[ 64.140] WireSocketManager – Request ‘/game/getgameinfo’ Completed in 0.482s RID A2C35CD1-617C-48F4-BD71-C7120A161CFA
[ 64.158] WireSocketManager – Request ‘/game/getturndata?gameid=df2467f5-1818-4992-a070-fdd4bd8d9e31’ with requirement Authenticated Enqueued RID FFB96090-4300-4644-9E7C-C22A39DF48D3
[ 64.158] WireSocketManager – Request ‘/game/getturndata?gameid=df2467f5-1818-4992-a070-fdd4bd8d9e31’ Started RID FFB96090-4300-4644-9E7C-C22A39DF48D3
[ 78.548] WireSocket – Protocol error: Server Error
[ 78.548] WireSocketManager – Server Error: Server Error
[ 78.566] Gui – EnterScreen [gui/screenfiles/common/cmn_generic_dialog]
[ 78.567] Gui – Screen Focus LOST [gui/screenfiles/decorators/decorators_main]
[ 78.567] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_generic_dialog]

The issue is now fixed. Thanks for your patience:

Username: InfernoKing
Platform: Android
Bug description: when I submit a turn, this happen “Internal server error”

[ 193.932] Gui – Screen Focus GAINED [gui/screenfiles/store/store_popup_subscription]
[ 193.932] GuiManager::ProcessScreensMarkedForCleanup – mem used 328269824
[ 193.952] GuiManager::ProcessScreensMarkedForCleanup – mem used 328310784
[ 202.343] ActivityJava – OnWindowFocusChanged
[ 202.343] Bootstrap – Window Focus Changed
[ 202.343] App – GainedFocus
[ 202.415] Gui – ExitScreen [gui/screenfiles/store/store_popup_subscription]
[ 202.693] Gui – Screen Focus LOST [gui/screenfiles/store/store_popup_subscription]
[ 202.693] Gui – Screen Focus GAINED [gui/screenfiles/home/home_main]
[ 202.693] GuiManager::ProcessScreensMarkedForCleanup – mem used 308068352
[ 203.009] WireSocketManager – Request ‘/user/keepalive’ with requirement Authenticated Enqueued RID 3D86A171-57B5-4186-B393-B19D5E1327FE
[ 203.009] WireSocketManager – Request ‘/user/keepalive’ Started RID 3D86A171-57B5-4186-B393-B19D5E1327FE
[ 203.053] ActivityJava – OnWindowFocusChanged
[ 203.058] Bootstrap – Window Focus Changed
[ 203.058] App – LostFocus
[ 203.395] WireSocketManager – Request ‘/user/keepalive’ Completed in 0.386s RID 3D86A171-57B5-4186-B393-B19D5E1327FE
[ 204.241] ActivityJava – OnWindowFocusChanged
[ 204.244] Bootstrap – Window Focus Changed
[ 204.244] App – GainedFocus
[ 204.296] Gui – ExitScreen [gui/screenfiles/home/home_main]
[ 204.422] Gui – EnterScreen [gui/screenfiles/gamelist/gamelist]
[ 204.423] Gui – Screen Focus GAINED [gui/screenfiles/gamelist/gamelist]
[ 204.472] Gui – Screen Focus LOST [gui/screenfiles/home/home_main]
[ 204.474] GuiManager::ProcessScreensMarkedForCleanup – mem used 318513152
[ 204.773] ActivityJava – OnWindowFocusChanged
[ 204.775] Bootstrap – Window Focus Changed
[ 204.775] App – LostFocus
[ 205.438] ActivityJava – OnWindowFocusChanged
[ 205.448] Bootstrap – Window Focus Changed
[ 205.448] App – GainedFocus
[ 205.507] AsyncMatchHelper::ContinueMatch() – GameId: e869e795-b73b-4a1d-91ed-bf47fde3fda8
[ 205.520] Gui – EnterScreen [gui/screenfiles/common/cmn_loading_screen]
[ 205.521] Gui – Screen Focus LOST [gui/screenfiles/gamelist/gamelist]
[ 205.521] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_loading_screen]
[ 205.725] App – Transition New State Requested: NewState ‘Sgi::BattlePlayState’
[ 205.741] App – AppState Transition, OldState ‘Sgi::FEState’ NewState ‘Sgi::BattlePlayState’
[ 205.774] Inventory – Flushed 287 entries
[ 205.774] GuiManager::ProcessScreensMarkedForCleanup – mem used 271323136
[ 205.774] Gui – Screen Focus LOST [gui/screenfiles/common/cmn_loading_screen]
[ 205.778] BattlePlayState::OnBegin
[ 205.808] Gui – EnterScreen [gui/screenfiles/decorators/decorators_main]
[ 205.808] Gui – Screen Focus GAINED [gui/screenfiles/decorators/decorators_main]
[ 205.918] WireSocketManager – Request ‘/game/getgameinfo’ with requirement Authenticated Enqueued RID 16C06A52-C927-4378-9702-CD3AE8E61DC4
[ 205.936] WireSocketManager – Request ‘/game/getgameinfo’ Started RID 16C06A52-C927-4378-9702-CD3AE8E61DC4
[ 206.269] WireSocketManager – Request ‘/game/getgameinfo’ Completed in 0.333s RID 16C06A52-C927-4378-9702-CD3AE8E61DC4
[ 206.285] WireSocketManager – Request ‘/game/getturndata?gameid=e869e795-b73b-4a1d-91ed-bf47fde3fda8’ with requirement Authenticated Enqueued RID C4891624-8051-4931-BDA6-1410CAF76D16
[ 206.286] WireSocketManager – Request ‘/game/getturndata?gameid=e869e795-b73b-4a1d-91ed-bf47fde3fda8’ Started RID C4891624-8051-4931-BDA6-1410CAF76D16
[ 217.628] ActivityJava – OnWindowFocusChanged
[ 217.639] Bootstrap – Window Focus Changed
[ 217.639] App – LostFocus
[ 220.607] WireSocket – Protocol error: Server Error
[ 220.607] WireSocketManager – Server Error: Server Error
[ 220.612] Gui – EnterScreen [gui/screenfiles/common/cmn_generic_dialog]
[ 220.614] Gui – Screen Focus LOST [gui/screenfiles/decorators/decorators_main]
[ 220.614] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_generic_dialog]
[ 224.475] ActivityJava – OnWindowFocusChanged
[ 224.499] Bootstrap – Window Focus Changed
[ 224.499] App – GainedFocus

We apologise that you are experiencing this, however, we’re already on it, here are more details: