[Merged] Internal server error

Usuario:Chinomexica
Sistema:Android
Telefono:Hisense
El error es que cuando mato a los enemigos mi personaje se tele transporta una punta del tablero.Tambien me aparece un mensaje de error de servidor.



@chu Look at this. it’s an interesting glitch.

Instead of the dimensional phobies pulling Eratic into their place they pushed him to the other side of the map.

2 Likes

Do you recall what the error said specifically? Definitely curious about this!
Could you send an email to us with the following information:

The info you already provided + go to this thread here and grab your logs and add those into the email:

We will share this with our team for investigation!

Email is: community@smokingguninc.com

Thank you for the ping! This is definitely quite interesting. :thinking: @Yhoal

1 Like

[13684.472] Gui – Screen Focus LOST [gui/screenfiles/endofgame/endofturn]
[13684.845] Gui – EnterScreen [gui/screenfiles/home/home_main]
[13684.847] Gui – Screen Focus GAINED [gui/screenfiles/home/home_main]
[13684.896] MonsterStoreAppComponent::ProcessPendingTransactions – error occurred loading receipt: Unknown
[13684.914] MonsterStoreAppComponent::CommitPendingTransactions – Failed to process pending transactions: Unknown
[13685.878] Gui – ExitScreen [gui/screenfiles/home/home_main]
[13686.103] ElementContainer::SetupLinks – Panel named ‘reset_time_holder’ of UI Element type ‘reset_time_holder’ has instance ‘time_warning’ that is unable to find Link Parent ‘icon’
[13686.104] ElementContainer::SetupLinks – Panel named ‘reset_time_holder’ of UI Element type ‘reset_time_holder’ has instance ‘time’ that is unable to find Link Parent ‘icon’
[13686.111] Gui – EnterScreen [gui/screenfiles/jack/jack_main]
[13686.112] Gui – Screen Focus GAINED [gui/screenfiles/jack/jack_main]
[13686.128] Gui – Screen Focus LOST [gui/screenfiles/home/home_main]
[13686.128] GuiManager::ProcessScreensMarkedForCleanup – mem used 571797504
[13686.761] WireSocketManager – Request ‘/monster/claimdailyaward’ with requirement Authenticated Enqueued RID A4BCDF26-44E1-4D97-8668-326AA1D16F3C
[13686.776] WireSocketManager – Request ‘/monster/claimdailyaward’ Started RID A4BCDF26-44E1-4D97-8668-326AA1D16F3C
[13686.857] Gui – ExitScreen [gui/screenfiles/jack/jack_main]
[13686.858] Gui – EnterScreen [gui/screenfiles/home/home_main]
[13686.860] Gui – Screen Focus GAINED [gui/screenfiles/home/home_main]
[13686.884] Gui – Screen Focus LOST [gui/screenfiles/jack/jack_main]
[13686.885] GuiManager::ProcessScreensMarkedForCleanup – mem used 571916288
[13686.963] WireSocketManager – Request ‘/monster/claimdailyaward’ Completed in 0.187s RID A4BCDF26-44E1-4D97-8668-326AA1D16F3C
[13687.792] Gui – ExitScreen [gui/screenfiles/home/home_main]
[13687.793] ElementContainer::SetupLinks – Panel named ‘reset_time_holder’ of UI Element type ‘reset_time_holder’ has instance ‘time_warning’ that is unable to find Link Parent ‘icon’
[13687.794] ElementContainer::SetupLinks – Panel named ‘reset_time_holder’ of UI Element type ‘reset_time_holder’ has instance ‘time’ that is unable to find Link Parent ‘icon’
[13687.795] Gui – EnterScreen [gui/screenfiles/jack/jack_main]
[13687.796] Gui – Screen Focus GAINED [gui/screenfiles/jack/jack_main]
[13687.812] Gui – Screen Focus LOST [gui/screenfiles/home/home_main]
[13687.813] GuiManager::ProcessScreensMarkedForCleanup – mem used 572084224
[13688.325] WireSocketManager – Request ‘/monster/claimdailyaward’ with requirement Authenticated Enqueued RID A516B4F1-0BA5-46C0-95B6-9BBC95EB2950
[13688.341] WireSocketManager – Request ‘/monster/claimdailyaward’ Started RID A516B4F1-0BA5-46C0-95B6-9BBC95EB2950
[13688.480] WireSocket – Protocol error: Server Error
[13688.480] WireSocketManager – Server Error: Server Error
[13688.498] Gui – EnterScreen [gui/screenfiles/common/cmn_generic_dialog]
[13688.498] Gui – Screen Focus LOST [gui/screenfiles/jack/jack_main]
[13688.498] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_generic_dialog]
[13688.530] DailyAwardsScreen::ClaimAward – Failed to claim award with error Canceled promise.
[13695.336] ActivityJava – OnPause
[13695.355] BootStrap – Activity Pause
[13695.355] App – LostFocus
[13695.355] App – LeaveForeground
[13695.376] ActivityJava – OnWindowFocusChanged
[13695.376] Bootstrap – Window Focus Changed
[13695.660] ActivityJava – OnSafeAreasChanged [43 0 0 0]
[13695.674] ActivityJava – OnSafeAreasChanged [43 0 0 0]
[13695.702] ActivityJava – OnSafeAreasChanged [43 0 0 0]
[13698.454] ActivityJava – OnResume
[13698.454] BootStrap – Activity Resume
[13698.494] ActivityJava – OnWindowFocusChanged
[13698.494] Bootstrap – Window Focus Changed
[13698.494] App – EnterForeground
[13698.494] App – GainedFocus
[13698.518] ActivityJava – OnSafeAreasChanged [43 0 0 0]
[13698.539] ActivityJava – OnSafeAreasChanged [43 0 0 0]

Estaba abriendo el jack del centro y salio esto.

Hey there! Are you able to submit your logs and the following information to our email:
community@smokingguninc.com

  • What is your Phobies In-Game Name?
  • What device model /system are you playing the game on?
  • What Operating System and version are you using?
  • Please describe the issue and what you’re experiencing step by step.

Log files through the format shown here as well:

[2598.621] Moving sim/objtemplates/monsters/wollybully/level01 to (3, 1)
[2600.058] BattlePlayState::StartTurn – showReplay false
[2601.048] WireSocketManager – Request ‘/user/keepalive’ with requirement Authenticated Enqueued RID FA69FEC2-0C58-4D8A-A17C-0D1D9B364D02
[2601.048] WireSocketManager – Request ‘/user/keepalive’ Started RID FA69FEC2-0C58-4D8A-A17C-0D1D9B364D02
[2601.048] PostProcessAppComponent::DisableEffect() – disabled effect ‘effects/postprocessstartgame’ with technique ‘Replay’
[2601.387] WireSocketManager – Request ‘/user/keepalive’ Completed in 0.340s RID FA69FEC2-0C58-4D8A-A17C-0D1D9B364D02
[2602.122] BattlePlayState::BeginTurnFlow – showReplay false
[2602.800] Moving sim/objtemplates/monsters/eratic/level01 to (5, 0)
[2604.509] sim/objtemplates/monsters/eratic/level01 attacking position (3, 0)
[2607.725] Moving sim/objtemplates/monsters/clown/level01 to (5, 2)
[2609.499] sim/objtemplates/monsters/clown/level01 attacking position (3, 0)
[2611.073] WireSocketManager – Request ‘/user/keepalive’ with requirement Authenticated Enqueued RID CC23335E-A256-4A05-A85C-0F866B2FFE1C
[2611.073] WireSocketManager – Request ‘/user/keepalive’ Started RID CC23335E-A256-4A05-A85C-0F866B2FFE1C
[2611.413] WireSocketManager – Request ‘/user/keepalive’ Completed in 0.340s RID CC23335E-A256-4A05-A85C-0F866B2FFE1C
[2614.109] Moving sim/objtemplates/monsters/ghost/level01 to (5, 4)
[2617.420] Moving sim/objtemplates/monsters/cassowary/level01 to (6, 2)
[2621.103] WireSocketManager – Request ‘/user/keepalive’ with requirement Authenticated Enqueued RID 8A94541E-B146-4C54-9A1F-3D35763056F6
[2621.104] WireSocketManager – Request ‘/user/keepalive’ Started RID 8A94541E-B146-4C54-9A1F-3D35763056F6
[2621.403] WireSocketManager – Request ‘/user/keepalive’ Completed in 0.299s RID 8A94541E-B146-4C54-9A1F-3D35763056F6
[2631.121] WireSocketManager – Request ‘/user/keepalive’ with requirement Authenticated Enqueued RID 3F84A006-9353-496E-B542-375F276BEDA6
[2631.121] WireSocketManager – Request ‘/user/keepalive’ Started RID 3F84A006-9353-496E-B542-375F276BEDA6
[2631.474] WireSocketManager – Request ‘/user/keepalive’ Completed in 0.353s RID 3F84A006-9353-496E-B542-375F276BEDA6
[2634.318] Moving sim/objtemplates/monsters/cassowary/level01 to (5, 1)
[2635.606] Moving sim/objtemplates/monsters/suicidebot/level01 to (6, 2)
[2641.133] WireSocketManager – Request ‘/user/keepalive’ with requirement Authenticated Enqueued RID 350AF6B7-63AC-4498-A11E-E9031B2E0265
[2641.133] WireSocketManager – Request ‘/user/keepalive’ Started RID 350AF6B7-63AC-4498-A11E-E9031B2E0265
[2641.522] WireSocketManager – Request ‘/user/keepalive’ Completed in 0.389s RID 350AF6B7-63AC-4498-A11E-E9031B2E0265
[2643.169] Inventory – Flushed 99 entries
[2643.220] Gui – EnterScreen [gui/screenfiles/common/cmn_loading_screen]
[2643.221] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_loading_screen]
[2643.221] WireSocketManager – Request ‘/monster/postturndata?gameid=30a0c845-e4d6-4026-b7f2-38b5b075af00’ with requirement Authenticated Enqueued RID 43707DFB-2B40-4C27-8BD8-E3926E43C7E9
[2643.263] WireSocketManager – Request ‘/monster/postturndata?gameid=30a0c845-e4d6-4026-b7f2-38b5b075af00’ Started RID 43707DFB-2B40-4C27-8BD8-E3926E43C7E9
[2644.342] WireSocket – Protocol error: Server Error
[2644.342] WireSocketManager – Server Error: Server Error
[2644.348] Gui – EnterScreen [gui/screenfiles/common/cmn_generic_dialog]
[2644.349] Gui – Screen Focus LOST [gui/screenfiles/decorators/decorators_main]
[2644.349] Gui – Screen Focus LOST [gui/screenfiles/hud_battle/hudbattle_main]
[2644.349] Gui – Screen Focus LOST [gui/screenfiles/hud_battle/replay_main]
[2644.349] Gui – Screen Focus LOST [gui/screenfiles/common/cmn_loading_screen]
[2644.349] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_generic_dialog]
[2644.399] Failed to post turn. Canceled promise
[2644.399] Gui – ExitScreen [gui/screenfiles/common/cmn_loading_screen]
[2644.686] GuiManager::ProcessScreensMarkedForCleanup – mem used 313491456

Could you scroll up to the comment above that I posted where there is a form for information.
If you could fill out that form and share your logs via email to community@smokingguninc.com that would be great!

[ 975.003] WireSocketManager – Request ‘arena_battle/finalize_turn’ Completed in 0.268s RID 72BD00D9-E652-4945-93E1-991913943617
[ 975.981] PostProcessAppComponent::DisableEffect() – effect ‘effects/postprocessstartgame’ with technique ‘Replay’ is not active
[ 977.049] BattlePlayState::BeginTurnFlow – showReplay false
[ 982.487] WireSocketManager – Received server initiated message for ‘arena_battle/battle_finished’, messageID 02007B54-95B2-410C-91AE-43703D589986
[ 982.617] Gui – EnterScreen [gui/screenfiles/endofgame/endofgame]
[ 982.624] PostProcessAppComponent::EnableEffect() – enabled effect ‘effects/postprocessdarkblur’ with technique ‘Win’
[ 982.625] Gui – Screen Focus GAINED [gui/screenfiles/endofgame/endofgame]
[ 982.625] Gui – ExitScreen [gui/screenfiles/hud_battle/replay_main]
[ 982.625] Gui – Screen Focus LOST [gui/screenfiles/hud_battle/hudbattle_main]
[ 982.626] Gui – Screen Focus LOST [gui/screenfiles/decorators/decorators_main]
[ 982.640] GuiManager::ProcessScreensMarkedForCleanup – mem used 400138240
[ 982.660] Gui – Screen Focus LOST [gui/screenfiles/hud_battle/replay_main]
[ 982.661] GuiManager::ProcessScreensMarkedForCleanup – mem used 403496960
[ 984.740] WireSocketManager – Request ‘/user/keepalive’ with requirement Authenticated Enqueued RID 17C8C07C-2C30-48DC-B02E-BA32D7C2D254
[ 984.740] WireSocketManager – Request ‘/user/keepalive’ Started RID 17C8C07C-2C30-48DC-B02E-BA32D7C2D254
[ 984.933] WireSocketManager – Request ‘/user/keepalive’ Completed in 0.193s RID 17C8C07C-2C30-48DC-B02E-BA32D7C2D254
[ 991.349] Gui – EnterScreen [gui/screenfiles/leaguesrewardupgradesequence/leaguerewardupgrade_main]
[ 991.349] Gui – Screen Focus GAINED [gui/screenfiles/leaguesrewardupgradesequence/leaguerewardupgrade_main]
[ 994.258] Gui – ExitScreen [gui/screenfiles/leaguesrewardupgradesequence/leaguerewardupgrade_main]
[ 994.291] Gui – Screen Focus LOST [gui/screenfiles/leaguesrewardupgradesequence/leaguerewardupgrade_main]
[ 994.292] GuiManager::ProcessScreensMarkedForCleanup – mem used 401637376
[ 994.741] WireSocketManager – Request ‘/user/keepalive’ with requirement Authenticated Enqueued RID 183B0701-CA67-42A8-8443-0DE4CE516A47
[ 994.741] WireSocketManager – Request ‘/user/keepalive’ Started RID 183B0701-CA67-42A8-8443-0DE4CE516A47
[ 995.024] WireSocketManager – Request ‘/user/keepalive’ Completed in 0.283s RID 183B0701-CA67-42A8-8443-0DE4CE516A47
[ 996.042] App – Transition New State Requested: NewState ‘Sgi::FEState’
[ 996.055] App – AppState Transition, OldState ‘Sgi::BattlePlayState’ NewState ‘Sgi::FEState’
[ 996.055] BattlePlayState::OnEnd
[ 996.073] Inventory – Flushed 424 entries
[ 996.073] GuiManager::ProcessScreensMarkedForCleanup – mem used 356417536
[ 996.073] PostProcessAppComponent::DisableEffect() – disabled effect ‘effects/postprocessdarkblur’ with technique ‘Win’
[ 996.073] Gui – Screen Focus LOST [gui/screenfiles/endofgame/endofgame]
[ 996.234] Gui – EnterScreen [gui/screenfiles/common/cmn_loading_screen]
[ 996.234] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_loading_screen]
[ 996.234] WireSocketManager – Request ‘/monster/updaterandomqueststate’ with requirement Authenticated Enqueued RID E7A45B67-C0CD-4DAA-B47C-433BCB286797
[ 996.254] WireSocketManager – Request ‘/monster/updaterandomqueststate’ Started RID E7A45B67-C0CD-4DAA-B47C-433BCB286797
[ 996.254] GooglePlayBillingHelper - Querying inventory for pending transactions.
[ 996.258] Google Play Billing - Retrieve consumables was successful. There are 0 purchases.
[ 996.503] WireSocket – Protocol error: Server Error
[ 996.503] WireSocketManager – Server Error: Server Error
[ 996.512] Gui – EnterScreen [gui/screenfiles/common/cmn_generic_dialog]
[ 996.512] Gui – Screen Focus LOST [gui/screenfiles/common/cmn_loading_screen]
[ 996.513] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_generic_dialog]
[ 996.539] GuiManager::ProcessScreensMarkedForCleanup – mem used 420020224
[ 996.556] GuiManager::ProcessScreensMarkedForCleanup – mem used 420016128

Hey there!
Could you reach out to community@smokingguninc.com so we can collect some more information and investigate this issue for you?

Mi nombre de usuario es :vlagrasa mi dispositivo es androide el modelo es un XPERIA aqui unas imágenes del problema y el Mapa y el turno que estan bugeados por eso el turno 16 por que en el siguiente turno que seria el 17 al usar el jar canon dos veces el juego se cierra y perdio la partida no puedo dar la información del informe de phobies por que no tengo Pc



Hey santiago.
Do you have a match replay or are you able to submit a video to our email so we can take a look at this?
community@smokingguninc.com
Please reach out to the email above with a video if possible.

Usuario: TioTurbina
Sistema:Android
Telefono:POCO F3
El error es cuando hice mis movientos en la partida me aparecio error y me saco y cuando volvi a entrar tomo en cuenta los movientos que hice pero no le paso el turno a mi contrincante y ahora se quedo estancado en que es mi turno pero no puedo acabarlo, ya no me permite proseguir con las demas partidas

[ 428.569] VersionInfo – Client API Version: [ 16 ]. Content version [ 596839 ]. Asset SKU [ default ]
[ 428.569] VersionInfo – Service API Version: [ 16 ]. Content version [ 600756 596839 ]. Asset SKU [ default ]
[ 428.569] WireSocketManager – Request ‘/userauth/logintoken’ with requirement Session Enqueued RID 178890C8-62C3-4717-8D9C-CE9FCCD90E8C
[ 428.569] WireSocketManager – Request ‘/userauth/logintoken’ Started RID 178890C8-62C3-4717-8D9C-CE9FCCD90E8C
[ 428.702] WireSocketManager – Request ‘/userauth/logintoken’ Completed in 0.133s RID 178890C8-62C3-4717-8D9C-CE9FCCD90E8C
[ 428.736] WireSocketManager – Request ‘/monster/retrievestate’ with requirement Authenticated Enqueued RID 622248A0-3B1B-46F3-81BD-E9FAEA00C1EC
[ 428.736] WireSocketManager – Request ‘/user/getmessages’ with requirement Authenticated Enqueued RID 2E2BBD17-30C9-47DC-B9B5-C8220265229D
[ 428.736] WireAppComponent – Connection Status: LoggedIn
[ 428.736] WireSocketManager – Request ‘/monster/retrievestate’ Started RID 622248A0-3B1B-46F3-81BD-E9FAEA00C1EC
[ 428.981] WireSocketManager – Request ‘/monster/retrievestate’ Completed in 0.244s RID 622248A0-3B1B-46F3-81BD-E9FAEA00C1EC
[ 428.981] WireSocketManager – Request ‘/user/getmessages’ Started RID 2E2BBD17-30C9-47DC-B9B5-C8220265229D
[ 428.997] ReconnectUIAppComponent::OnMonsterStateRetrieved
[ 429.063] WireSocketManager – Request ‘/user/getmessages’ Completed in 0.082s RID 2E2BBD17-30C9-47DC-B9B5-C8220265229D
[ 429.080] ReconnectUIAppComponent::OnMessagesRetrieved
[ 429.080] Gui – ExitScreen [gui/screenfiles/common/cmn_loading_screen]
[ 429.344] Gui – Screen Focus LOST [gui/screenfiles/common/cmn_loading_screen]
[ 429.344] Gui – Screen Focus GAINED [gui/screenfiles/gamelobby/inbox_main]
[ 429.345] GuiManager::ProcessScreensMarkedForCleanup – mem used 197304320
[ 430.690] App – Transition New State Requested: NewState ‘Sgi::FEState’
[ 430.703] App – AppState Transition, OldState ‘Sgi::FEState’ NewState ‘Sgi::FEState’
[ 430.714] Inventory – Flushed 268 entries
[ 430.714] GuiManager::ProcessScreensMarkedForCleanup – mem used 218066944
[ 430.714] Gui – Screen Focus LOST [gui/screenfiles/gamelobby/inbox_main]
[ 430.718] Gui – EnterScreen [gui/screenfiles/home/home_main]
[ 430.722] Gui – Screen Focus GAINED [gui/screenfiles/home/home_main]
[ 430.735] GooglePlayBillingHelper - Querying inventory for pending transactions.
[ 430.740] Google Play Billing - Retrieve consumables was successful. There are 0 purchases.
[ 431.767] Gui – EnterScreen [gui/screenfiles/common/cmn_loading_screen]
[ 431.767] Gui – Screen Focus LOST [gui/screenfiles/home/home_main]
[ 431.768] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_loading_screen]
[ 431.998] WireSocketManager – Request ‘/game/quickmatch’ with requirement Authenticated Enqueued RID B5900661-36CD-449C-84D9-4B719D7C3CC8
[ 432.012] WireSocketManager – Request ‘/game/quickmatch’ Started RID B5900661-36CD-449C-84D9-4B719D7C3CC8
[ 432.176] WireSocketManager – Request ‘/game/quickmatch’ Completed in 0.164s RID B5900661-36CD-449C-84D9-4B719D7C3CC8
[ 432.210] App – Transition New State Requested: NewState ‘Sgi::BattlePlayState’
[ 432.214] App – AppState Transition, OldState ‘Sgi::FEState’ NewState ‘Sgi::BattlePlayState’
[ 432.222] Inventory – Flushed 220 entries
[ 432.222] GuiManager::ProcessScreensMarkedForCleanup – mem used 199266304
[ 432.223] Gui – Screen Focus LOST [gui/screenfiles/common/cmn_loading_screen]
[ 432.226] BattlePlayState::OnBegin
[ 432.234] Gui – EnterScreen [gui/screenfiles/decorators/decorators_main]
[ 432.234] Gui – Screen Focus GAINED [gui/screenfiles/decorators/decorators_main]
[ 432.280] WireSocketManager – Request ‘/game/getgameinfo’ with requirement Authenticated Enqueued RID A3049AC3-4747-402A-B492-0FAE606ADE46
[ 432.283] WireSocketManager – Request ‘/game/getgameinfo’ Started RID A3049AC3-4747-402A-B492-0FAE606ADE46
[ 433.002] WireSocketManager – Request ‘/game/getgameinfo’ Completed in 0.719s RID A3049AC3-4747-402A-B492-0FAE606ADE46
[ 433.016] WireSocketManager – Request ‘/game/getturndata?gameid=59fe434d-6653-4b56-8b7d-2e0ede55a74e’ with requirement Authenticated Enqueued RID 492BC33A-7270-4D81-8833-B2D6DB7926D5
[ 433.017] WireSocketManager – Request ‘/game/getturndata?gameid=59fe434d-6653-4b56-8b7d-2e0ede55a74e’ Started RID 492BC33A-7270-4D81-8833-B2D6DB7926D5
[ 433.464] WireSocketManager – Request ‘/game/getturndata?gameid=59fe434d-6653-4b56-8b7d-2e0ede55a74e’ Completed in 0.447s RID 492BC33A-7270-4D81-8833-B2D6DB7926D5
[ 433.530] VisualPopulator::Spawn – VisualLayout is ‘visuallayouts/arena2_9x9’
[ 433.821] Gui – EnterScreen [gui/screenfiles/hud_battle/hudbattle_main]
[ 433.822] Gui – EnterScreen [gui/screenfiles/hud_battle/replay_main]
[ 433.822] Gui – Screen Focus GAINED [gui/screenfiles/hud_battle/hudbattle_main]
[ 433.822] Gui – Screen Focus GAINED [gui/screenfiles/hud_battle/replay_main]
[ 434.326] BattlePlayState::StartTurn – showReplay true
[ 434.328] PostProcessAppComponent::EnableEffect() – enabled effect ‘effects/postprocessstartgame’ with technique ‘Replay’
[ 435.059] BattlePlayState::StartTurn – showReplay false
[ 436.046] PostProcessAppComponent::DisableEffect() – disabled effect ‘effects/postprocessstartgame’ with technique ‘Replay’
[ 437.119] BattlePlayState::BeginTurnFlow – showReplay false
[ 441.409] ActivityJava – OnTrimMemory
[ 441.413] BootStrap – Activity Trim Memory
[ 443.033] WireSocketManager – Request ‘/user/keepalive’ with requirement Authenticated Enqueued RID 2C4263BA-6C8F-41A5-A63D-568F093DD190
[ 443.033] WireSocketManager – Request ‘/user/keepalive’ Started RID 2C4263BA-6C8F-41A5-A63D-568F093DD190
[ 443.134] WireSocketManager – Request ‘/user/keepalive’ Completed in 0.101s RID 2C4263BA-6C8F-41A5-A63D-568F093DD190
[ 453.038] WireSocketManager – Request ‘/user/keepalive’ with requirement Authenticated Enqueued RID FAAA18C6-AC6F-488F-B455-4723932FAA5A
[ 453.039] WireSocketManager – Request ‘/user/keepalive’ Started RID FAAA18C6-AC6F-488F-B455-4723932FAA5A
[ 453.129] WireSocketManager – Request ‘/user/keepalive’ Completed in 0.090s RID FAAA18C6-AC6F-488F-B455-4723932FAA5A
[ 461.516] Gui – EnterScreen [gui/screenfiles/common/cmn_genericbox_popup]
[ 461.516] Gui – Screen Focus LOST [gui/screenfiles/decorators/decorators_main]
[ 461.516] Gui – Screen Focus LOST [gui/screenfiles/hud_battle/hudbattle_main]
[ 461.516] Gui – Screen Focus LOST [gui/screenfiles/hud_battle/replay_main]
[ 461.516] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_genericbox_popup]
[ 462.524] Gui – ExitScreen [gui/screenfiles/common/cmn_genericbox_popup]
[ 462.546] App – Transition New State Requested: NewState ‘Sgi::FEState’
[ 462.558] App – AppState Transition, OldState ‘Sgi::BattlePlayState’ NewState ‘Sgi::FEState’
[ 462.558] BattlePlayState::OnEnd
[ 462.570] Inventory – Flushed 371 entries
[ 462.570] GuiManager::ProcessScreensMarkedForCleanup – mem used 182644736
[ 462.571] Gui – ExitScreen [gui/screenfiles/hud_battle/replay_main]
[ 462.571] Gui – Screen Focus LOST [gui/screenfiles/common/cmn_genericbox_popup]
[ 462.737] Gui – EnterScreen [gui/screenfiles/home/home_main]
[ 462.743] Gui – Screen Focus GAINED [gui/screenfiles/home/home_main]
[ 462.763] GooglePlayBillingHelper - Querying inventory for pending transactions.
[ 462.770] Google Play Billing - Retrieve consumables was successful. There are 0 purchases.
[ 463.054] WireSocketManager – Request ‘/user/keepalive’ with requirement Authenticated Enqueued RID 0F1B6BBB-35E7-4AF7-A236-5F96A31E2AD9
[ 463.054] WireSocketManager – Request ‘/user/keepalive’ Started RID 0F1B6BBB-35E7-4AF7-A236-5F96A31E2AD9
[ 463.153] WireSocketManager – Request ‘/user/keepalive’ Completed in 0.099s RID 0F1B6BBB-35E7-4AF7-A236-5F96A31E2AD9
[ 464.819] Gui – ExitScreen [gui/screenfiles/home/home_main]
[ 464.850] Gui – EnterScreen [gui/screenfiles/gamelist/gamelist]
[ 464.850] Gui – Screen Focus GAINED [gui/screenfiles/gamelist/gamelist]
[ 464.874] Gui – Screen Focus LOST [gui/screenfiles/home/home_main]
[ 464.876] GuiManager::ProcessScreensMarkedForCleanup – mem used 231550976
[ 473.065] WireSocketManager – Request ‘/user/keepalive’ with requirement Authenticated Enqueued RID 102DD507-9243-48A0-888E-55D26D35F288
[ 473.065] WireSocketManager – Request ‘/user/keepalive’ Started RID 102DD507-9243-48A0-888E-55D26D35F288
[ 474.057] Gui – ExitScreen [gui/screenfiles/gamelist/gamelist]
[ 474.058] Gui – EnterScreen [gui/screenfiles/home/home_main]
[ 474.066] Gui – Screen Focus GAINED [gui/screenfiles/home/home_main]
[ 474.088] Gui – Screen Focus LOST [gui/screenfiles/gamelist/gamelist]
[ 474.089] GuiManager::ProcessScreensMarkedForCleanup – mem used 231366656
[ 475.368] Gui – ExitScreen [gui/screenfiles/home/home_main]
[ 475.520] WireSocketManager – Request ‘/leaderboards/getcurrentratings?userid=3481fdb79721c649’ with requirement Authenticated Enqueued RID DB6AB4C5-79DF-42A7-AF45-A280DAC5CE8F
[ 475.520] Gui – EnterScreen [gui/screenfiles/leagues_leaderboard/leagues_main]
[ 475.521] Gui – Screen Focus GAINED [gui/screenfiles/leagues_leaderboard/leagues_main]
[ 475.574] Gui – Screen Focus LOST [gui/screenfiles/home/home_main]
[ 475.575] GuiManager::ProcessScreensMarkedForCleanup – mem used 231948288
[ 475.746] WireSocketManager – Request ‘/user/keepalive’ Completed in 2.681s RID 102DD507-9243-48A0-888E-55D26D35F288
[ 475.746] WireSocketManager – Request ‘/leaderboards/getcurrentratings?userid=3481fdb79721c649’ Started RID DB6AB4C5-79DF-42A7-AF45-A280DAC5CE8F
[ 475.813] ActivityJava – OnPause
[ 475.826] BootStrap – Activity Pause
[ 475.826] App – LostFocus
[ 475.828] App – LeaveForeground
[ 475.829] ActivityJava – OnWindowFocusChanged
[ 475.829] Bootstrap – Window Focus Changed
[ 475.893] ActivityJava – OnSafeAreasChanged [80 0 0 0]
[ 476.535] ActivityJava – OnSurfaceDestroyed
[ 476.537] BootStrap – Surface Destroyed
[ 476.551] ActivityJava – OnTrimMemory
[ 476.551] BootStrap – Activity Trim Memory
[ 476.554] ActivityJava – OnStop
[ 476.554] BootStrap – Activity Stop
[ 476.554] AppHost – Suspend
[ 476.554] AppHost::Suspend - BroadcastEvent Begin
[ 476.555] AppHost::Suspend - BroadcastEvent End
[ 476.555] ActivityJava – OnSaveInstanceState
[ 479.927] ActivityJava – OnSafeAreasChanged [0 80 0 0]aQia1cpxocOXoPduyyP09Ey.jpeg)


Hey there!
Could you email us at community@smokingguninc.com with the following information:
What is your Phobies In-Game Name?:
What device/system do you play Phobies on?:
What Operating System/Version are you using?:
Any screenshots/videos/clips of the error?:
Do you continue to experience any trouble?:

We may also need your logs so we can look further into this issue:
To collect your logs, you can visit this forum link here and scroll down to the device you use to play Phobies.
Follow the instructions on how to collect them and attach them to your next email response:

Aku tidak bisa login cuma di suruh repot bug terus ini gimana?

When I try play my turn screen goes black and pop the bug report message, I deleted the app and re-download it still doesn’t work.

[ 23.676] Gui – Screen Focus GAINED [gui/screenfiles/decorators/decorators_main]
[ 23.710] WireSocketManager – Request ‘/game/getgameinfo’ with requirement Authenticated Enqueued RID F7CCC734-BA79-4BF0-AE42-74900B41679A
[ 23.721] WireSocketManager – Request ‘/game/getgameinfo’ Started RID F7CCC734-BA79-4BF0-AE42-74900B41679A
[ 23.786] WireSocketManager – Request ‘/game/getgameinfo’ Completed in 0.064s RID F7CCC734-BA79-4BF0-AE42-74900B41679A
[ 23.795] WireSocketManager – Request ‘/game/getturndata?gameid=64c973cb-50e3-4913-9d41-f096b9719610’ with requirement Authenticated Enqueued RID 12EDCB51-BAF1-4922-AA06-0A86CECD2584
[ 23.795] WireSocketManager – Request ‘/game/getturndata?gameid=64c973cb-50e3-4913-9d41-f096b9719610’ Started RID 12EDCB51-BAF1-4922-AA06-0A86CECD2584
[ 35.587] ActivityJava – OnWindowFocusChanged
[ 35.590] Bootstrap – Window Focus Changed
[ 35.590] App – LostFocus
[ 36.557] ActivityJava – OnPause
[ 36.559] BootStrap – Activity Pause
[ 36.559] App – LeaveForeground
[ 36.562] ActivityJava – OnSurfaceDestroyed
[ 36.562] BootStrap – Surface Destroyed
[ 36.564] ActivityJava – OnSafeAreasChanged [80 0 0 0]
[ 36.578] ActivityJava – OnTrimMemory
[ 36.581] BootStrap – Activity Trim Memory
[ 36.583] ActivityJava – OnStop
[ 36.585] BootStrap – Activity Stop
[ 36.585] AppHost – Suspend
[ 36.585] AppHost::Suspend - BroadcastEvent Begin
[ 36.585] AppHost::Suspend - BroadcastEvent End
[ 36.586] ActivityJava – OnSaveInstanceState
[ 36.612] ActivityJava – OnSafeAreasChanged [80 0 0 0]
[ 37.407] ActivityJava – OnSafeAreasChanged [80 0 0 0]
[ 37.409] ActivityJava – OnStart
[ 37.410] BootStrap – Activity Start
[ 37.410] ActivityJava – OnResume
[ 37.411] BootStrap – Activity Resume
[ 37.424] ActivityJava – OnSurfaceCreated
[ 37.425] BootStrap – Surface Created
[ 37.426] ActivityJava – OnSurfaceChanged
[ 37.426] BootStrap – Surface Changed
[ 37.448] ActivityJava – OnWindowFocusChanged
[ 37.449] Bootstrap – Window Focus Changed
[ 37.450] Setting Window Size:W 2400 | H 1080
[ 37.450] App – Resume
[ 37.450] App – EnterForeground
[ 37.450] App – GainedFocus
[ 37.463] ActivityJava – OnSafeAreasChanged [80 0 0 0]
[ 37.846] WireSocket – Protocol error: Server Error
[ 37.846] WireSocketManager – Server Error: Server Error
[ 37.852] Gui – EnterScreen [gui/screenfiles/common/cmn_generic_dialog]
[ 37.852] Gui – Screen Focus LOST [gui/screenfiles/decorators/decorators_main]
[ 37.852] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_generic_dialog]
[ 37.896] ActivityJava – OnSafeAreasChanged [80 0 0 0]
[ 39.714] ActivityJava – OnPause
[ 39.719] BootStrap – Activity Pause
[ 39.719] App – LostFocus
[ 39.720] App – LeaveForeground
[ 39.832] ActivityJava – OnWindowFocusChanged
[ 39.832] Bootstrap – Window Focus Changed
[ 40.256] ActivityJava – OnSurfaceDestroyed
[ 40.260] BootStrap – Surface Destroyed
[ 40.323] ActivityJava – OnStop
[ 40.324] BootStrap – Activity Stop
[ 40.324] AppHost – Suspend
[ 40.324] AppHost::Suspend - BroadcastEvent Begin
[ 40.324] AppHost::Suspend - BroadcastEvent End
[ 40.327] ActivityJava – OnSaveInstanceState
[ 40.359] ActivityJava – OnTrimMemory
[ 40.361] BootStrap – Activity Trim Memory
[ 123.872] ActivityJava – OnSafeAreasChanged [80 0 0 0]
[ 123.877] ActivityJava – OnStart
[ 123.877] BootStrap – Activity Start
[ 123.879] ActivityJava – OnResume
[ 123.879] BootStrap – Activity Resume
[ 123.903] ActivityJava – OnSafeAreasChanged [80 0 0 0]
[ 123.913] ActivityJava – OnSurfaceCreated
[ 123.914] BootStrap – Surface Created
[ 123.914] ActivityJava – OnSurfaceChanged
[ 123.914] BootStrap – Surface Changed
[ 123.950] ActivityJava – OnWindowFocusChanged
[ 123.950] Bootstrap – Window Focus Changed
[ 123.954] Setting Window Size:W 2400 | H 1080
[ 123.955] App – Resume
[ 123.955] App – EnterForeground
[ 123.956] App – GainedFocus
[ 123.967] ActivityJava – OnSafeAreasChanged [80 0 0 0]
[ 124.392] ActivityJava – OnSafeAreasChanged [80 0 0 0]

[8914.293] ReconnectUIAppComponent::ReconnectingAfterIdleDisconnect
[8914.323] WireSocketManager – Connecting to server:
[8915.204] WireSocketManager – Request ‘/userauth/versioncheck’ with requirement None Enqueued RID 41D12BF6-B7C5-43F4-84F1-8EBB659FDB72
[8915.204] WireSocketManager – Request ‘/userauth/versioncheck’ Started RID 41D12BF6-B7C5-43F4-84F1-8EBB659FDB72
[8915.515] WireSocketManager – Request ‘/userauth/versioncheck’ Completed in 0.310s RID 41D12BF6-B7C5-43F4-84F1-8EBB659FDB72
[8915.532] VersionInfo – Client API Version: [ 16 ]. Content version [ 600756 ]. Asset SKU [ default ]
[8915.532] VersionInfo – Service API Version: [ 16 ]. Content version [ 600756 ]. Asset SKU [ default ]
[8915.533] WireSocketManager – Request ‘/userauth/logintoken’ with requirement Session Enqueued RID A80C7174-EE41-421B-B7EF-C5994B3EFE53
[8915.533] WireSocketManager – Request ‘/userauth/logintoken’ Started RID A80C7174-EE41-421B-B7EF-C5994B3EFE53
[8938.754] ActivityJava – OnWindowFocusChanged
[8938.764] Bootstrap – Window Focus Changed
[8938.764] App – LostFocus
[8939.570] ActivityJava – OnWindowFocusChanged
[8939.582] Bootstrap – Window Focus Changed
[8939.582] App – GainedFocus
[8940.976] ActivityJava – OnWindowFocusChanged
[8940.977] Bootstrap – Window Focus Changed
[8940.977] App – LostFocus
[8941.173] WireSocket – Protocol error: Server Error
[8941.174] WireSocketManager – Server Error: Server Error
[8941.205] Gui – EnterScreen [gui/screenfiles/common/cmn_generic_dialog]
[8941.205] Gui – Screen Focus LOST [gui/screenfiles/common/cmn_loading_screen]
[8941.206] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_generic_dialog]
[8941.223] UserWireSocketComponent::LoginAuthProvider – Failed to login: Canceled promise
[8943.489] ActivityJava – OnWindowFocusChanged
[8943.492] Bootstrap – Window Focus Changed
[8943.492] App – GainedFocus
[8944.698] App – Transition New State Requested: NewState ‘Sgi::BootflowState’
[8944.698] Gui – ExitScreen [gui/screenfiles/common/cmn_generic_dialog]
[8944.715] App – AppState Transition, OldState ‘Sgi::FEState’ NewState ‘Sgi::BootflowState’
[8944.720] Inventory – Flushed 280 entries
[8944.720] GuiManager::ProcessScreensMarkedForCleanup – mem used 488136704
[8944.720] Gui – Screen Focus LOST [gui/screenfiles/common/cmn_generic_dialog]
[8944.728] Gui – EnterScreen [gui/screenfiles/launch/launch_main]
[8944.729] Gui – Screen Focus GAINED [gui/screenfiles/launch/launch_main]
[8944.729] BootflowScreenAppComponent::SetBootflowScreen – gui/screenfiles/launch/launch_main
[8944.822] BootflowItemWaitForLoad – Start
[8944.841] BootflowItemWaitForLoad – Done
[8944.841] BootflowItemAccount::Start
[8944.854] WireSocketManager – Connecting to server:
[8945.793] WireSocketManager – Request ‘/userauth/versioncheck’ with requirement None Enqueued RID D66BDC58-064D-4000-BB32-8DFDE0DFDD6A
[8945.793] WireSocketManager – Request ‘/userauth/versioncheck’ Started RID D66BDC58-064D-4000-BB32-8DFDE0DFDD6A
[8946.111] WireSocketManager – Request ‘/userauth/versioncheck’ Completed in 0.318s RID D66BDC58-064D-4000-BB32-8DFDE0DFDD6A
[8946.128] VersionInfo – Client API Version: [ 16 ]. Content version [ 600756 ]. Asset SKU [ default ]
[8946.128] VersionInfo – Service API Version: [ 16 ]. Content version [ 600756 ]. Asset SKU [ default ]
[8946.128] WireSocketManager – Request ‘/userauth/logintoken’ with requirement Session Enqueued RID F1022BD1-F677-4743-A3B2-4693DAE15BD4
[8946.128] WireSocketManager – Request ‘/userauth/logintoken’ Started RID F1022BD1-F677-4743-A3B2-4693DAE15BD4
[8971.426] WireSocket – Protocol error: Server Error
[8971.426] WireSocketManager – Server Error: Server Error
[8971.427] Gui – EnterScreen [gui/screenfiles/common/cmn_generic_dialog]
[8971.427] Gui – Screen Focus LOST [gui/screenfiles/launch/launch_main]
[8971.427] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_generic_dialog]
[8971.460] UserWireSocketComponent::LoginAuthProvider – Failed to login: Canceled promise

username : WealthZ

No inician las partidas y se queda la pantalla en negro.