Ocorreu um bug enquanto eu estava tentando resgatar um dos ovos diários, onde ele ficou em uma animação infinita e a única opção que eu tive foi sair só jogo. Mas não recebi minha recompensa 
Hey Hotashi!
We’re very sorry to hear that this had happened. If you are able to, could you please submit a ticket under request-support at discord.gg/phobiesgame
We will need your in-game name, device you play Phobies on, and a copy of your log files if you are able to get those. This guide here will show you how to obtain and share them:
How to REPORT A BUG - BUG REPORT / REPORT A BUG - Phobies Official Forums
If this happens again with future jacks, could you let us know, too?