[2339.750] moving to (2, 1)
[2339.875] Inventory – Flushed 30 entries
[2340.672] Inventory – Flushed 0 entries
[2341.766] WireSocketManager – Received server initiated message for ‘arena_battle/send_command’, messageID 761DF174-6148-4584-A05E-3CF83ECD7EA6
[2341.938] ArenaBattleHelper::Sim_HandleCommand - ArenaCommand ‘ArenaMoveCommand’, commandSequence 110, syncCheckerId 71
[2341.938] Moving sim/objtemplates/monsters/dante/level01 to (4, 1)
[2342.031] WireSocketManager – Request ‘/user/keepalive’ with requirement Authenticated Enqueued RID 69B0363E-21D5-4483-B52C-B6848C7A22FE
[2342.031] WireSocketManager – Request ‘/user/keepalive’ Started RID 69B0363E-21D5-4483-B52C-B6848C7A22FE
[2342.235] WireSocketManager – Request ‘/user/keepalive’ Completed in 0.201s RID 69B0363E-21D5-4483-B52C-B6848C7A22FE
[2349.297] TcpSecureSocketWin::ReceiveData: Server signaled end of session
[2351.375] WireSocket – Connection to host lost.
[2351.375] WireSocketManager::DisconnectWire - Wire failed to connect or lost connection; resetting connection.
[2351.375] WireSocketManager – Connecting to server: [prod.phobies.com:3000]
[2353.016] WireSocketManager – Request ‘/userauth/versioncheck’ with requirement None Enqueued RID 009B9B0A-5969-420B-9E95-362FF124E9B6
[2353.016] WireSocketManager – Request ‘/userauth/versioncheck’ Started RID 009B9B0A-5969-420B-9E95-362FF124E9B6
[2354.844] App – EnterForeground
[2354.844] App – GainedFocus
[2358.000] TcpSecureSocketWin::ReceiveData: Server signaled end of session
[2358.047] WireSocket – Connection to host lost when MakingRequest.
[2358.047] WireSocketManager::DisconnectWire - Wire failed to connect or lost connection; resetting connection.
[2358.063] WireSocketManager – Connecting to server: [prod.phobies.com:3000]
[2359.797] WireSocketManager – Request ‘/userauth/versioncheck’ with requirement None Enqueued RID 8DC69755-4FC8-468C-A19B-5C093654EAE8
[2359.797] WireSocketManager – Request ‘/userauth/versioncheck’ Started RID 8DC69755-4FC8-468C-A19B-5C093654EAE8
[2360.078] WireSocketManager – Request ‘/userauth/versioncheck’ Completed in 0.284s RID 8DC69755-4FC8-468C-A19B-5C093654EAE8
[2360.078] VersionInfo – Client API Version: [ 16 ]. Content version [ 585147 ]. Asset SKU [ default ]
[2360.078] VersionInfo – Service API Version: [ 16 ]. Content version [ 585147 581680 ]. Asset SKU [ default ]
[2360.078] WireSocketManager – Request ‘/userauth/logintoken’ with requirement Session Enqueued RID E2699E84-F3BB-4B3C-8B84-AA074FA63414
[2360.094] WireSocketManager – Request ‘/userauth/logintoken’ Started RID E2699E84-F3BB-4B3C-8B84-AA074FA63414
[2361.250] App – LostFocus
[2361.297] App – LeaveForeground
[2365.985] App – EnterForeground
[2365.985] App – GainedFocus
[2385.516] WireSocket – Protocol error: Server Error
[2385.516] WireSocketManager – Server Error: Server Error
[2385.641] Gui – EnterScreen [gui/screenfiles/common/cmn_generic_dialog]
[2385.641] Gui – Screen Focus LOST [gui/screenfiles/decorators/decorators_main]
[2385.641] Gui – Screen Focus LOST [gui/screenfiles/hud_battle/hudbattle_main]
[2385.641] Gui – Screen Focus LOST [gui/screenfiles/hud_battle/replay_main]
[2385.641] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_generic_dialog]
[2385.641] UserWireSocketComponent::LoginAuthProvider – Failed to login: Canceled promise
[2396.578] App – LostFocus
[2396.641] App – LeaveForeground
[2398.594] App – EnterForeground
[2398.594] App – GainedFocus
[2406.500] App – LostFocus
[2406.516] App – LeaveForeground
[2427.156] App – EnterForeground
[2427.156] App – GainedFocus
[2441.485] App – LostFocus
[2441.563] App – LeaveForeground
[2570.016] App – EnterForeground
[2570.016] App – GainedFocus
[2579.344] App – LostFocus
[2579.375] App – LeaveForeground
[2705.094] WireSocketManager – Request ‘/monster/getdlcdescs?lastQueryUnixTime=1652379360’ with requirement Authenticated Enqueued RID C9F43901-C1CD-41C7-BF1F-BC9FBD205F3E
[2773.141] App – EnterForeground
[2773.141] App – GainedFocus
Hey @mahmoud ! Thank you for reaching out, upon your report, we would like to ask for a few more questions to pin point the exact issue if you don’t mind 
:
- What is your Phobies In-Game Name?
- What device model are you playing the game on?
- What Operating System and version are you using?
- Please describe the issue and what you’re experiencing step by step.
- Please send evidence by attaching a screenshot or a valid video/image link.
name: mahmoud.
device: pc 6g ram.
system: windows 10.
i was playing and watching a video until my enemy finish his turn and then h hold the game window and the bug message came.
and it’s not the first to crush for nothing … one time it crushed cus there was too many turns and the game could not hold even i had my full attention on it … not playing in the back ground.
no evidence is Available but the bug report.
Hey there! Thank you for the information.
How often does this issue happen and did it happen before the most recent update?
Are you also using a wireless or wired connection with your PC?
yes and not often >> like 2 times a month … and wireless.
Do you recall what the bug message read as?
Also, do you recall the names of the opponents for the matches @mahmoud
xD NO 
LONG TIME DID PASS.
Ah fair enough. Did this happen since the latest update?
Is it still occurring? Just trying to collect as much information for our team so we can investigate this.
no and no … the game is good now. thanks
You’re very welcome!