Can’t even play

Hey there,

I have a big where I’m trying to play a round where I had left off but every time I move my Phobies the game crashes and exits the app. Any help?

Hey there! Sorry to hear that you are experiencing trouble.
Could you reach out to our team via email so we can investigate this issue?
Please email

What is your Phobies In-Game Name?:
What device/system do you play Phobies on?:
What Operating System/Version are you using?:
Any screenshots/videos/clips of the error?:
Do you continue to experience any trouble?:

We may also need your logs so we can look further into this issue:
To collect your logs, you can visit this forum link here and scroll down to the device you use to play Phobies.
Follow the instructions on how to collect them and attach them to your next email response:

Once you have a copy of your logs saved, could you also try the following:

  • Clear your games cache
  • Uninstall/Reinstall
  • Make sure your device, game, and play store are all updated to the most recent update