I can't confirm my game

[ 43.938] BattleGameInteractor – Queueing Action: sim/objtemplates/monsters/hydra/level01 on position (1, 1)
[ 44.294] BattleGameInteractor – Queueing Action: sim/objtemplates/monsters/hydra/level01 on position (2, 1)
[ 44.340] BattleGameInteractor – Posting AttackCommand from unit sim/objtemplates/monsters/eratic/level01, on position (4, 2)
[ 44.394] sim/objtemplates/monsters/eratic/level01 attacking position (4, 2)
[ 46.968] ActivityJava – OnTrimMemory
[ 46.974] BootStrap – Activity Trim Memory
[ 46.975] LOW MEMORY ALARM – Application is critically low on memory! Memory in use: 76152832 bytes
[ 47.383] WireSocketManager – Request ‘/user/keepalive’ with requirement Authenticated Enqueued RID 47D3D3BE-2515-4C28-AD13-839DA2CBF89A
[ 47.446] WireSocketManager – Request ‘/user/keepalive’ Started RID 47D3D3BE-2515-4C28-AD13-839DA2CBF89A
[ 47.605] BattleGameInteractor – Posting AttackCommand from unit sim/objtemplates/monsters/eratic/level01, on position (4, 2)
[ 47.687] sim/objtemplates/monsters/eratic/level01 attacking position (4, 2)
[ 47.751] WireSocketManager – Request ‘/user/keepalive’ Completed in 0.305s RID 47D3D3BE-2515-4C28-AD13-839DA2CBF89A
[ 49.137] ActivityJava – OnTrimMemory
[ 49.157] BootStrap – Activity Trim Memory
[ 49.166] LOW MEMORY ALARM – Application is critically low on memory! Memory in use: 100921344 bytes
[ 51.233] ActivityJava – OnTrimMemory
[ 51.237] BootStrap – Activity Trim Memory
[ 51.237] LOW MEMORY ALARM – Application is critically low on memory! Memory in use: 135614464 bytes
[ 52.644] BattleGameInteractor – Posting MoveCommand from unit sim/objtemplates/monsters/hydra/level01, on position (1, 1)
[ 52.682] Moving sim/objtemplates/monsters/hydra/level01 to (1, 1)
[ 53.397] BattleGameInteractor – Queueing Action: sim/objtemplates/monsters/hydra/level01 on position (2, 1)
[ 53.704] BattleGameInteractor – Posting MoveCommand from unit sim/objtemplates/monsters/hydra/level01, on position (2, 1)
[ 53.784] Moving sim/objtemplates/monsters/hydra/level01 to (2, 1)
[ 55.247] AndroidIronSource – Callback_OnRewardedVideoAvailabilityChanged - value 1
[ 55.939] ActivityJava – OnTrimMemory
[ 55.963] BootStrap – Activity Trim Memory
[ 55.963] LOW MEMORY ALARM – Application is critically low on memory! Memory in use: 144052224 bytes
[ 57.456] WireSocketManager – Request ‘/user/keepalive’ with requirement Authenticated Enqueued RID 15C6E4D3-097A-4DD4-AEFA-691F0BD3B549
[ 57.492] WireSocketManager – Request ‘/user/keepalive’ Started RID 15C6E4D3-097A-4DD4-AEFA-691F0BD3B549
[ 57.652] WireSocketManager – Request ‘/user/keepalive’ Completed in 0.160s RID 15C6E4D3-097A-4DD4-AEFA-691F0BD3B549
[ 58.340] Inventory – Flushed 107 entries
[ 58.730] WireSocketManager – Request ‘/monster/postturndata?gameid=10441c7c-15f1-4145-a066-7c38ff9e35bc’ with requirement Authenticated Enqueued RID F1ED9EB7-E0E1-4E56-ABDA-B0C220F9DE79
[ 58.747] Gui – EnterScreen [gui/screenfiles/common/cmn_loading_screen]
[ 58.747] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_loading_screen]
[ 58.769] WireSocketManager – Request ‘/monster/postturndata?gameid=10441c7c-15f1-4145-a066-7c38ff9e35bc’ Started RID F1ED9EB7-E0E1-4E56-ABDA-B0C220F9DE79
[ 59.093] WireSocket – Protocol error: Server Error
[ 59.093] WireSocketManager – Server Error: Server Error
[ 59.228] Gui – EnterScreen [gui/screenfiles/common/cmn_generic_dialog]
[ 59.229] Gui – Screen Focus LOST [gui/screenfiles/decorators/decorators_main]
[ 59.229] Gui – Screen Focus LOST [gui/screenfiles/hud_battle/hudbattle_main]
[ 59.229] Gui – Screen Focus LOST [gui/screenfiles/hud_battle/replay_main]
[ 59.229] Gui – Screen Focus LOST [gui/screenfiles/common/cmn_loading_screen]
[ 59.229] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_generic_dialog]
[ 59.263] Failed to post turn. Canceled promise
[ 59.364] Gui – ExitScreen [gui/screenfiles/common/cmn_loading_screen]
[ 59.451] GuiManager::ProcessScreensMarkedForCleanup – mem used 102486016

Hey there!

Could you please provide the following information:

in-game name
device & OS.

I’ll be happy to share this with the team.

Hello @Dr_gnome !

Hey @Chris !

We’re sorry you’re experiencing this issue but can you please clarify a bit further what exactly is happening?

Also, just wondering were you playing in Async Mode and using the Werewolf Phobie when this happened?

In game name: Dr.gnôme

I was playing in asyncro ans the opponent play thé werwolves, the turn where I kill it, each Time that I want confirm my turn I got an error message. I give up and now I Can confirm my turn in other game.

We’re sorry to know you’re experiencing this. Actually, pur team is currently aware that there are some players who get stuck in the Async game with the “Werewolf” Phobie.

We are investigating this issue now but in the mean time kindly surrender the game.