Username: Grimhart
Platform: Android
Bug description: when I submit a turn, this happen “Internal server error”
[ 11.618] App – AppState Transition, OldState ‘Sgi::BootflowState’ NewState ‘Sgi::FEState’
[ 12.045] Gui – EnterScreen [gui/screenfiles/home/home_main]
[ 12.145] GooglePlayBillingHelper - Querying inventory for pending transactions.
[ 12.155] Google Play Billing - Retrieve consumables was successful. There are 0 purchases.
[ 12.630] BootflowScreenAppComponent::TransitionOutBootflowScreen – skipTransition false
[ 12.674] WireSocketManager – Request ‘/monster/seteventtimestamp?timestampSeconds=1657355223&clientEventType=SubscriptionUpsell’ with requirement Authenticated Enqueued RID C14BFFE7-B080-4494-A48C-01456F4D8C27
[ 12.781] Gui – EnterScreen [gui/screenfiles/store/store_popup_subscription]
[ 12.781] WireSocketManager – Request ‘/monster/seteventtimestamp?timestampSeconds=1657355223&clientEventType=SubscriptionUpsell’ Started RID C14BFFE7-B080-4494-A48C-01456F4D8C27
[ 13.715] Gui – Screen Focus LOST [gui/screenfiles/launch/launch_main]
[ 13.715] Gui – Screen Focus GAINED [gui/screenfiles/store/store_popup_subscription]
[ 13.716] GuiManager::ProcessScreensMarkedForCleanup – mem used 406695936
[ 13.729] WireSocketManager – Request ‘/monster/seteventtimestamp?timestampSeconds=1657355223&clientEventType=SubscriptionUpsell’ Completed in 0.949s RID C14BFFE7-B080-4494-A48C-01456F4D8C27
[ 13.730] GuiManager::ProcessScreensMarkedForCleanup – mem used 406695936
[ 15.334] Gui – ExitScreen [gui/screenfiles/store/store_popup_subscription]
[ 15.608] Gui – Screen Focus LOST [gui/screenfiles/store/store_popup_subscription]
[ 15.608] Gui – Screen Focus GAINED [gui/screenfiles/home/home_main]
[ 15.608] GuiManager::ProcessScreensMarkedForCleanup – mem used 406876160
[ 16.410] Gui – ExitScreen [gui/screenfiles/home/home_main]
[ 16.481] Gui – EnterScreen [gui/screenfiles/gamelist/gamelist]
[ 16.481] Gui – Screen Focus GAINED [gui/screenfiles/gamelist/gamelist]
[ 16.577] Gui – Screen Focus LOST [gui/screenfiles/home/home_main]
[ 16.581] GuiManager::ProcessScreensMarkedForCleanup – mem used 421720064
[ 17.558] AsyncMatchHelper::ContinueMatch() – GameId: 9d6a2c15-44cf-4f91-9c3b-d303900e54ef
[ 17.572] Gui – EnterScreen [gui/screenfiles/common/cmn_loading_screen]
[ 17.573] Gui – Screen Focus LOST [gui/screenfiles/gamelist/gamelist]
[ 17.573] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_loading_screen]
[ 17.781] App – Transition New State Requested: NewState ‘Sgi::BattlePlayState’
[ 17.794] App – AppState Transition, OldState ‘Sgi::FEState’ NewState ‘Sgi::BattlePlayState’
[ 17.820] Inventory – Flushed 221 entries
[ 17.820] GuiManager::ProcessScreensMarkedForCleanup – mem used 403013632
[ 17.820] Gui – Screen Focus LOST [gui/screenfiles/common/cmn_loading_screen]
[ 17.825] BattlePlayState::OnBegin
[ 17.830] Gui – EnterScreen [gui/screenfiles/decorators/decorators_main]
[ 17.830] Gui – Screen Focus GAINED [gui/screenfiles/decorators/decorators_main]
[ 17.897] WireSocketManager – Request ‘/game/getgameinfo’ with requirement Authenticated Enqueued RID E889B0D5-A1CF-4EA4-9922-8880F8F2C2B0
[ 17.911] WireSocketManager – Request ‘/game/getgameinfo’ Started RID E889B0D5-A1CF-4EA4-9922-8880F8F2C2B0
[ 18.241] WireSocketManager – Request ‘/game/getgameinfo’ Completed in 0.330s RID E889B0D5-A1CF-4EA4-9922-8880F8F2C2B0
[ 18.258] WireSocketManager – Request ‘/game/getturndata?gameid=9d6a2c15-44cf-4f91-9c3b-d303900e54ef’ with requirement Authenticated Enqueued RID 4136512D-2063-4C71-81B1-59B4F4CD18D2
[ 18.258] WireSocketManager – Request ‘/game/getturndata?gameid=9d6a2c15-44cf-4f91-9c3b-d303900e54ef’ Started RID 4136512D-2063-4C71-81B1-59B4F4CD18D2
[ 32.663] WireSocket – Protocol error: Server Error
[ 32.663] WireSocketManager – Server Error: Server Error
[ 32.693] Gui – EnterScreen [gui/screenfiles/common/cmn_generic_dialog]
[ 32.693] Gui – Screen Focus LOST [gui/screenfiles/decorators/decorators_main]
[ 32.693] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_generic_dialog]
Hi me too
[ 17.586] WireSocketManager – Request ‘/store/getproductfilters’ Started RID 6EFFDC19-6F36-4FC2-BC12-402B26825918
[ 17.747] WireSocketManager – Request ‘/store/getproductfilters’ Completed in 0.160s RID 6EFFDC19-6F36-4FC2-BC12-402B26825918
[ 17.780] BootflowItemStore – Getting products
[ 17.781] GooglePlayStore::GetProducts – scheduling [31] filters, [2] subfilters
[ 17.781] GooglePlayStore::GetProducts – getting [31] filters, [2] subfilters
[ 17.782] GooglePlayBillingHelper - Querying inventory for products.
[ 17.809] Google Play Billing - Query inventory finished.
[ 17.810] Google Play Billing - Query inventory was successful.
[ 17.830] BootflowItemStore – Complete
[ 17.847] BootflowItemRestorePurchases::Start
[ 17.847] GooglePlayBillingHelper - Querying inventory for pending transactions.
[ 17.854] Google Play Billing - Retrieve consumables was successful. There are 0 purchases.
[ 17.880] BootflowItemRestorePurchases – Done
[ 17.896] BootflowState::OnBootflowComplete
[ 17.913] App – Transition New State Requested: NewState ‘Sgi::FEState’
[ 17.914] App – AppState Transition, OldState ‘Sgi::BootflowState’ NewState ‘Sgi::FEState’
[ 18.157] Gui – EnterScreen [gui/screenfiles/home/home_main]
[ 18.224] GooglePlayBillingHelper - Querying inventory for pending transactions.
[ 18.230] Google Play Billing - Retrieve consumables was successful. There are 0 purchases.
[ 18.703] BootflowScreenAppComponent::TransitionOutBootflowScreen – skipTransition false
[ 19.655] Gui – Screen Focus LOST [gui/screenfiles/launch/launch_main]
[ 19.655] Gui – Screen Focus GAINED [gui/screenfiles/home/home_main]
[ 19.655] GuiManager::ProcessScreensMarkedForCleanup – mem used 491409408
[ 19.671] GuiManager::ProcessScreensMarkedForCleanup – mem used 491409408
[ 22.204] Gui – EnterScreen [gui/screenfiles/common/cmn_loading_screen]
[ 22.204] Gui – Screen Focus LOST [gui/screenfiles/home/home_main]
[ 22.204] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_loading_screen]
[ 22.418] WireSocketManager – Request ‘/game/quickmatch’ with requirement Authenticated Enqueued RID A9A26322-D04C-43C9-936D-E5B119607D6D
[ 22.431] WireSocketManager – Request ‘/game/quickmatch’ Started RID A9A26322-D04C-43C9-936D-E5B119607D6D
[ 22.835] WireSocketManager – Request ‘/game/quickmatch’ Completed in 0.404s RID A9A26322-D04C-43C9-936D-E5B119607D6D
[ 22.855] App – Transition New State Requested: NewState ‘Sgi::BattlePlayState’
[ 22.855] App – AppState Transition, OldState ‘Sgi::FEState’ NewState ‘Sgi::BattlePlayState’
[ 22.861] Inventory – Flushed 197 entries
[ 22.862] GuiManager::ProcessScreensMarkedForCleanup – mem used 492437504
[ 22.862] Gui – Screen Focus LOST [gui/screenfiles/common/cmn_loading_screen]
[ 22.867] BattlePlayState::OnBegin
[ 22.875] Gui – EnterScreen [gui/screenfiles/decorators/decorators_main]
[ 22.876] Gui – Screen Focus GAINED [gui/screenfiles/decorators/decorators_main]
[ 22.955] WireSocketManager – Request ‘/game/getgameinfo’ with requirement Authenticated Enqueued RID 95A910E1-4AD1-4BB8-A5F8-7ED4AF00ED50
[ 22.972] WireSocketManager – Request ‘/game/getgameinfo’ Started RID 95A910E1-4AD1-4BB8-A5F8-7ED4AF00ED50
[ 23.131] WireSocketManager – Request ‘/game/getgameinfo’ Completed in 0.159s RID 95A910E1-4AD1-4BB8-A5F8-7ED4AF00ED50
[ 23.150] WireSocketManager – Request ‘/game/getturndata?gameid=134cc10c-6862-41e6-89d3-50cf9067efcf’ with requirement Authenticated Enqueued RID FDFB87D2-5586-40AA-9D01-D78BCA1B84A6
[ 23.151] WireSocketManager – Request ‘/game/getturndata?gameid=134cc10c-6862-41e6-89d3-50cf9067efcf’ Started RID FDFB87D2-5586-40AA-9D01-D78BCA1B84A6
[ 37.304] WireSocket – Protocol error: Server Error
[ 37.304] WireSocketManager – Server Error: Server Error
[ 37.319] Gui – EnterScreen [gui/screenfiles/common/cmn_generic_dialog]
[ 37.319] Gui – Screen Focus LOST [gui/screenfiles/decorators/decorators_main]
[ 37.319] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_generic_dialog]
We apologise that you are experiencing this, however, we’re already on it, here are more details:
We are aware that some players are experiencing “Internal Server Errors” while playing in-game right now. Our team are currently looking into it and will be fixing this as soon as possible. Please bear with us during this time.
Rest assured that we shall provide an update once this is resolved.
~ CM NekoRei
Server timed out and stopped my game from progressing
We apologise that you are experiencing this, however, we’re already on it, here are more details:
We are aware that some players are experiencing “Internal Server Errors” while playing in-game right now. Our team are currently looking into it and will be fixing this as soon as possible. Please bear with us during this time.
Rest assured that we shall provide an update once this is resolved.
~ CM NekoRei
[ 255.425] MonsterStatCollection::Internal::AddStat() – [hellhound lvl 7] Overriding stat ‘damageTypeFire’ (0), in category 2 with value 0
[ 256.085] sim/objtemplates/monsters/hellhound/level01 using ability
[ 256.085] with param 0 position: (7, 4)
[ 256.589] Inventory - Failed to Find/Load asset: ‘sprites/common/fx/projectiles/fireball/fireball’ of type ‘SpriteAnimation’
[ 256.623] Inventory - Failed to Find/Load asset: ‘sprites/common/fx/projectiles/fireball/fireball’ of type ‘SpriteAnimation’
[ 256.623] FlatActorTemplate::Initialize default animation [sprites/common/fx/projectiles/fireball/fireball] not found for flatactor template [sprites/common/monsters/hellhound/hellhound_special]
[ 257.626] MonsterStatCollection::Internal::AddStat() – [hellhound lvl 7] Overriding stat ‘damageTypeFire’ (0), in category 2 with value 0
[ 258.990] Moving sim/objtemplates/monsters/poisonalien/level01 to (6, 4)
[ 260.488] sim/objtemplates/monsters/poisonalien/level01 attacking position (7, 4)
[ 260.723] WireSocketManager – Request ‘/user/keepalive’ with requirement Authenticated Enqueued RID 750BA341-54B5-4135-B852-F88EDD395EE7
[ 260.723] WireSocketManager – Request ‘/user/keepalive’ Started RID 750BA341-54B5-4135-B852-F88EDD395EE7
[ 261.039] WireSocketManager – Request ‘/user/keepalive’ Completed in 0.316s RID 750BA341-54B5-4135-B852-F88EDD395EE7
[ 263.793] Moving sim/objtemplates/monsters/klak/level01 to (5, 3)
[ 264.491] sim/objtemplates/monsters/klak/level01 attacking position (7, 3)
[ 270.739] WireSocketManager – Request ‘/user/keepalive’ with requirement Authenticated Enqueued RID B29B6B62-EFD6-4734-ADCD-1EBF1E47326D
[ 270.739] WireSocketManager – Request ‘/user/keepalive’ Started RID B29B6B62-EFD6-4734-ADCD-1EBF1E47326D
[ 271.057] WireSocketManager – Request ‘/user/keepalive’ Completed in 0.317s RID B29B6B62-EFD6-4734-ADCD-1EBF1E47326D
[ 272.328] MonsterStatCollection::Internal::AddStat() – [hellhound lvl 10] Overriding stat ‘damageTypeFire’ (0), in category 2 with value 0
[ 275.467] MonsterStatCollection::Internal::AddStat() – [hellhound lvl 10] Overriding stat ‘damageTypeFire’ (0), in category 2 with value 0
[ 276.925] MonsterStatCollection::Internal::AddStat() – [hellhound lvl 7] Overriding stat ‘damageTypeFire’ (0), in category 2 with value 0
[ 280.757] WireSocketManager – Request ‘/user/keepalive’ with requirement Authenticated Enqueued RID 204D7BD9-1F6A-454E-A335-B0BC38559DDB
[ 280.757] WireSocketManager – Request ‘/user/keepalive’ Started RID 204D7BD9-1F6A-454E-A335-B0BC38559DDB
[ 281.072] WireSocketManager – Request ‘/user/keepalive’ Completed in 0.315s RID 204D7BD9-1F6A-454E-A335-B0BC38559DDB
[ 286.513] Inventory – Flushed 20 entries
[ 286.606] Gui – EnterScreen [gui/screenfiles/common/cmn_loading_screen]
[ 286.606] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_loading_screen]
[ 286.606] WireSocketManager – Request ‘/monster/postturndata?gameid=e903401d-a443-4ea9-a9c7-af660070a38f’ with requirement Authenticated Enqueued RID C36648C1-6195-44E9-B26A-DB2538481F9F
[ 286.614] WireSocketManager – Request ‘/monster/postturndata?gameid=e903401d-a443-4ea9-a9c7-af660070a38f’ Started RID C36648C1-6195-44E9-B26A-DB2538481F9F
[ 300.912] WireSocket – Protocol error: Server Error
[ 300.912] WireSocketManager – Server Error: Server Error
[ 300.929] Gui – EnterScreen [gui/screenfiles/common/cmn_generic_dialog]
[ 300.929] Gui – Screen Focus LOST [gui/screenfiles/decorators/decorators_main]
[ 300.929] Gui – Screen Focus LOST [gui/screenfiles/hud_battle/hudbattle_main]
[ 300.929] Gui – Screen Focus LOST [gui/screenfiles/hud_battle/replay_main]
[ 300.929] Gui – Screen Focus LOST [gui/screenfiles/common/cmn_loading_screen]
[ 300.929] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_generic_dialog]
[ 300.954] Failed to post turn. Canceled promise
[ 300.954] Gui – ExitScreen [gui/screenfiles/common/cmn_loading_screen]
[ 301.219] GuiManager::ProcessScreensMarkedForCleanup – mem used 684879872
We apologise that you are experiencing this, however, we’re already on it, here are more details:
We are aware that some players are experiencing “Internal Server Errors” while playing in-game right now. Our team are currently looking into it and will be fixing this as soon as possible. Please bear with us during this time.
Rest assured that we shall provide an update once this is resolved.
~ CM NekoRei
[ 255.425] MonsterStatCollection::Internal::AddStat() – [hellhound lvl 7] Overriding stat ‘damageTypeFire’ (0), in category 2 with value 0
[ 256.085] sim/objtemplates/monsters/hellhound/level01 using ability
[ 256.085] with param 0 position: (7, 4)
[ 256.589] Inventory - Failed to Find/Load asset: ‘sprites/common/fx/projectiles/fireball/fireball’ of type ‘SpriteAnimation’
[ 256.623] Inventory - Failed to Find/Load asset: ‘sprites/common/fx/projectiles/fireball/fireball’ of type ‘SpriteAnimation’
[ 256.623] FlatActorTemplate::Initialize default animation [sprites/common/fx/projectiles/fireball/fireball] not found for flatactor template [sprites/common/monsters/hellhound/hellhound_special]
[ 257.626] MonsterStatCollection::Internal::AddStat() – [hellhound lvl 7] Overriding stat ‘damageTypeFire’ (0), in category 2 with value 0
[ 258.990] Moving sim/objtemplates/monsters/poisonalien/level01 to (6, 4)
[ 260.488] sim/objtemplates/monsters/poisonalien/level01 attacking position (7, 4)
[ 260.723] WireSocketManager – Request ‘/user/keepalive’ with requirement Authenticated Enqueued RID 750BA341-54B5-4135-B852-F88EDD395EE7
[ 260.723] WireSocketManager – Request ‘/user/keepalive’ Started RID 750BA341-54B5-4135-B852-F88EDD395EE7
[ 261.039] WireSocketManager – Request ‘/user/keepalive’ Completed in 0.316s RID 750BA341-54B5-4135-B852-F88EDD395EE7
[ 263.793] Moving sim/objtemplates/monsters/klak/level01 to (5, 3)
[ 264.491] sim/objtemplates/monsters/klak/level01 attacking position (7, 3)
[ 270.739] WireSocketManager – Request ‘/user/keepalive’ with requirement Authenticated Enqueued RID B29B6B62-EFD6-4734-ADCD-1EBF1E47326D
[ 270.739] WireSocketManager – Request ‘/user/keepalive’ Started RID B29B6B62-EFD6-4734-ADCD-1EBF1E47326D
[ 271.057] WireSocketManager – Request ‘/user/keepalive’ Completed in 0.317s RID B29B6B62-EFD6-4734-ADCD-1EBF1E47326D
[ 272.328] MonsterStatCollection::Internal::AddStat() – [hellhound lvl 10] Overriding stat ‘damageTypeFire’ (0), in category 2 with value 0
[ 275.467] MonsterStatCollection::Internal::AddStat() – [hellhound lvl 10] Overriding stat ‘damageTypeFire’ (0), in category 2 with value 0
[ 276.925] MonsterStatCollection::Internal::AddStat() – [hellhound lvl 7] Overriding stat ‘damageTypeFire’ (0), in category 2 with value 0
[ 280.757] WireSocketManager – Request ‘/user/keepalive’ with requirement Authenticated Enqueued RID 204D7BD9-1F6A-454E-A335-B0BC38559DDB
[ 280.757] WireSocketManager – Request ‘/user/keepalive’ Started RID 204D7BD9-1F6A-454E-A335-B0BC38559DDB
[ 281.072] WireSocketManager – Request ‘/user/keepalive’ Completed in 0.315s RID 204D7BD9-1F6A-454E-A335-B0BC38559DDB
[ 286.513] Inventory – Flushed 20 entries
[ 286.606] Gui – EnterScreen [gui/screenfiles/common/cmn_loading_screen]
[ 286.606] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_loading_screen]
[ 286.606] WireSocketManager – Request ‘/monster/postturndata?gameid=e903401d-a443-4ea9-a9c7-af660070a38f’ with requirement Authenticated Enqueued RID C36648C1-6195-44E9-B26A-DB2538481F9F
[ 286.614] WireSocketManager – Request ‘/monster/postturndata?gameid=e903401d-a443-4ea9-a9c7-af660070a38f’ Started RID C36648C1-6195-44E9-B26A-DB2538481F9F
[ 300.912] WireSocket – Protocol error: Server Error
[ 300.912] WireSocketManager – Server Error: Server Error
[ 300.929] Gui – EnterScreen [gui/screenfiles/common/cmn_generic_dialog]
[ 300.929] Gui – Screen Focus LOST [gui/screenfiles/decorators/decorators_main]
[ 300.929] Gui – Screen Focus LOST [gui/screenfiles/hud_battle/hudbattle_main]
[ 300.929] Gui – Screen Focus LOST [gui/screenfiles/hud_battle/replay_main]
[ 300.929] Gui – Screen Focus LOST [gui/screenfiles/common/cmn_loading_screen]
[ 300.929] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_generic_dialog]
[ 300.954] Failed to post turn. Canceled promise
[ 300.954] Gui – ExitScreen [gui/screenfiles/common/cmn_loading_screen]
[ 301.219] GuiManager::ProcessScreensMarkedForCleanup – mem used 684879872
Rem04
July 9, 2022, 8:40am
29
[ 29.593] UserWireSocketComponent::LoginAuthProvider – Failed to login: Canceled promise
[ 32.400] ActivityJava – OnPause
[ 32.414] BootStrap – Activity Pause
[ 32.415] App – LostFocus
[ 32.417] App – LeaveForeground
[ 32.604] ActivityJava – OnWindowFocusChanged
[ 32.605] Bootstrap – Window Focus Changed
[ 33.034] ActivityJava – OnSurfaceDestroyed
[ 33.035] BootStrap – Surface Destroyed
[ 33.474] ActivityJava – OnStop
[ 33.474] BootStrap – Activity Stop
[ 33.474] AppHost – Suspend
[ 33.474] AppHost::Suspend - BroadcastEvent Begin
[ 33.478] AppHost::Suspend - BroadcastEvent End
[ 33.480] ActivityJava – OnSaveInstanceState
[ 33.501] ActivityJava – OnTrimMemory
[ 33.501] BootStrap – Activity Trim Memory
[ 228.114] ActivityJava – OnSafeAreasChanged [91 0 0 0]
[ 228.118] ActivityJava – OnStart
[ 228.119] BootStrap – Activity Start
[ 228.120] ActivityJava – OnResume
[ 228.120] BootStrap – Activity Resume
[ 228.140] ActivityJava – OnSafeAreasChanged [91 0 0 0]
[ 228.151] ActivityJava – OnSurfaceCreated
[ 228.155] BootStrap – Surface Created
[ 228.156] ActivityJava – OnSurfaceChanged
[ 228.156] BootStrap – Surface Changed
[ 228.184] ActivityJava – OnSafeAreasChanged [91 0 0 0]
[ 228.206] ActivityJava – OnWindowFocusChanged
[ 228.207] Bootstrap – Window Focus Changed
[ 228.209] Setting Window Size:W 1800 | H 810
[ 228.209] App – Resume
[ 228.209] App – EnterForeground
[ 228.210] App – GainedFocus
[ 228.231] ActivityJava – OnSafeAreasChanged [91 0 0 0]
[ 228.253] ActivityJava – OnSafeAreasChanged [91 0 0 0]
[ 228.952] ActivityJava – OnSafeAreasChanged [91 0 0 0]
[ 229.034] ActivityJava – OnSafeAreasChanged [91 0 0 0]
[ 229.320] App – Transition New State Requested: NewState ‘Sgi::BootflowState’
[ 229.321] Gui – ExitScreen [gui/screenfiles/common/cmn_generic_dialog]
[ 229.337] App – AppState Transition, OldState ‘Sgi::BootflowState’ NewState ‘Sgi::BootflowState’
[ 229.338] BootflowItemAccount::Cancel
[ 229.339] BootflowItemStore::Cancel
[ 229.339] GuiManager::ProcessScreensMarkedForCleanup – mem used 269078528
[ 229.339] Gui – Screen Focus LOST [gui/screenfiles/common/cmn_generic_dialog]
[ 229.339] Gui – Screen Focus GAINED [gui/screenfiles/launch/launch_main]
[ 229.340] Gui – EnterScreen [gui/screenfiles/launch/launch_main]
[ 229.340] Gui – Screen Focus LOST [gui/screenfiles/launch/launch_main]
[ 229.340] Gui – Screen Focus GAINED [gui/screenfiles/launch/launch_main]
[ 229.340] BootflowScreenAppComponent::SetBootflowScreen – gui/screenfiles/launch/launch_main
[ 229.439] BootflowItemWaitForLoad – Start
[ 229.455] BootflowItemWaitForLoad – Done
[ 229.455] BootflowItemAccount::Start
[ 229.472] WireSocketManager – Connecting to server:
[ 230.222] WireSocketManager – Request ‘/userauth/versioncheck’ with requirement None Enqueued RID 454D8746-6545-4AE0-BD9D-93808DE08585
[ 230.222] WireSocketManager – Request ‘/userauth/versioncheck’ Started RID 454D8746-6545-4AE0-BD9D-93808DE08585
[ 230.490] WireSocketManager – Request ‘/userauth/versioncheck’ Completed in 0.268s RID 454D8746-6545-4AE0-BD9D-93808DE08585
[ 230.506] VersionInfo – Client API Version: [ 16 ]. Content version [ 596839 ]. Asset SKU [ default ]
[ 230.506] VersionInfo – Service API Version: [ 16 ]. Content version [ 596839 ]. Asset SKU [ default ]
[ 230.506] WireSocketManager – Request ‘/userauth/logintoken’ with requirement Session Enqueued RID D639F4E1-DC05-46E3-9DB3-4DC2384FD868
[ 230.507] WireSocketManager – Request ‘/userauth/logintoken’ Started RID D639F4E1-DC05-46E3-9DB3-4DC2384FD868
[ 255.793] WireSocket – Protocol error: Server Error
[ 255.794] WireSocketManager – Server Error: Server Error
[ 255.795] Gui – EnterScreen [gui/screenfiles/common/cmn_generic_dialog]
[ 255.795] Gui – Screen Focus LOST [gui/screenfiles/launch/launch_main]
[ 255.795] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_generic_dialog]
[ 255.817] UserWireSocketComponent::LoginAuthProvider – Failed to login: Canceled promise
Username: Rem04
Platform: Android
Model: Samsung Galaxy A71
Bug Description: Cannot open game despite reloading and restarting phone
We apologise that you are experiencing this, however, we’re already on it, here are more details:
We are aware that some players are experiencing “Internal Server Errors” while playing in-game right now. Our team are currently looking into it and will be fixing this as soon as possible. Please bear with us during this time.
Rest assured that we shall provide an update once this is resolved.
~ CM NekoRei
1 Like
I tried to take my turn but once I press “Play” the game gives me an Internal Server Error screen asking me to report a bug with a link or to reload the game. My user name is RipKintaro. I play on Ipad
We apologise that you are experiencing this, however, we’re already on it, here are more details:
We are aware that some players are experiencing “Internal Server Errors” while playing in-game right now. Our team are currently looking into it and will be fixing this as soon as possible. Please bear with us during this time.
Rest assured that we shall provide an update once this is resolved.
~ CM NekoRei
Kaisun
July 9, 2022, 8:47am
33
Name: Kaisun.
Android Device
[ 414.727] BattlePlayState::StartTurn – showReplay true
[ 415.437] Gui – EnterScreen [gui/screenfiles/common/cmn_genericbox_popup]
[ 415.437] Gui – Screen Focus LOST [gui/screenfiles/decorators/decorators_main]
[ 415.437] Gui – Screen Focus LOST [gui/screenfiles/hud_battle/startofturn_main]
[ 415.437] Gui – Screen Focus LOST [gui/screenfiles/hud_battle/hudbattle_main]
[ 415.437] Gui – Screen Focus LOST [gui/screenfiles/hud_battle/replay_main]
[ 415.437] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_genericbox_popup]
[ 416.379] PostProcessAppComponent::DisableEffect() – disabled effect ‘effects/postprocessstartgame’ with technique ‘StartGame’
[ 416.379] Gui – ExitScreen [gui/screenfiles/hud_battle/startofturn_main]
[ 416.412] GuiManager::ProcessScreensMarkedForCleanup – mem used 179187712
[ 416.545] WireSocketManager – Request ‘/user/keepalive’ with requirement Authenticated Enqueued RID C3DA66FA-EC50-4CF1-8DC8-EEC26E3375EC
[ 416.545] WireSocketManager – Request ‘/user/keepalive’ Started RID C3DA66FA-EC50-4CF1-8DC8-EEC26E3375EC
[ 416.656] WireSocketManager – Request ‘/user/keepalive’ Completed in 0.111s RID C3DA66FA-EC50-4CF1-8DC8-EEC26E3375EC
[ 416.672] App – Transition New State Requested: NewState ‘Sgi::FEState’
[ 416.673] Gui – ExitScreen [gui/screenfiles/common/cmn_genericbox_popup]
[ 416.698] App – AppState Transition, OldState ‘Sgi::BattlePlayState’ NewState ‘Sgi::FEState’
[ 416.698] BattlePlayState::OnEnd
[ 416.730] Inventory – Flushed 271 entries
[ 416.730] GuiManager::ProcessScreensMarkedForCleanup – mem used 174231552
[ 416.730] Gui – ExitScreen [gui/screenfiles/hud_battle/replay_main]
[ 416.730] Gui – Screen Focus LOST [gui/screenfiles/common/cmn_genericbox_popup]
[ 417.359] Gui – EnterScreen [gui/screenfiles/gamelist/gamelist]
[ 417.359] Gui – Screen Focus GAINED [gui/screenfiles/gamelist/gamelist]
[ 417.398] GooglePlayBillingHelper - Querying inventory for pending transactions.
[ 417.409] Google Play Billing - Retrieve consumables was successful. There are 0 purchases.
[ 418.470] AsyncMatchHelper::ContinueMatch() – GameId: d74ae381-3b5f-4b2a-a275-fb6e1ca2e592
[ 418.482] Gui – EnterScreen [gui/screenfiles/common/cmn_loading_screen]
[ 418.482] Gui – Screen Focus LOST [gui/screenfiles/gamelist/gamelist]
[ 418.482] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_loading_screen]
[ 418.703] App – Transition New State Requested: NewState ‘Sgi::BattlePlayState’
[ 418.720] App – AppState Transition, OldState ‘Sgi::FEState’ NewState ‘Sgi::BattlePlayState’
[ 418.743] Inventory – Flushed 241 entries
[ 418.743] GuiManager::ProcessScreensMarkedForCleanup – mem used 169746432
[ 418.744] Gui – Screen Focus LOST [gui/screenfiles/common/cmn_loading_screen]
[ 418.749] BattlePlayState::OnBegin
[ 418.756] Gui – EnterScreen [gui/screenfiles/decorators/decorators_main]
[ 418.756] Gui – Screen Focus GAINED [gui/screenfiles/decorators/decorators_main]
[ 418.863] WireSocketManager – Request ‘/game/getgameinfo’ with requirement Authenticated Enqueued RID BC42522A-33C7-4F5B-BD9D-092CED1CAB1A
[ 418.873] WireSocketManager – Request ‘/game/getgameinfo’ Started RID BC42522A-33C7-4F5B-BD9D-092CED1CAB1A
[ 418.966] WireSocketManager – Request ‘/game/getgameinfo’ Completed in 0.093s RID BC42522A-33C7-4F5B-BD9D-092CED1CAB1A
[ 418.982] WireSocketManager – Request ‘/game/getturndata?gameid=d74ae381-3b5f-4b2a-a275-fb6e1ca2e592’ with requirement Authenticated Enqueued RID 49D64CCF-49A4-40DE-BEE5-69875D8FD39C
[ 418.983] WireSocketManager – Request ‘/game/getturndata?gameid=d74ae381-3b5f-4b2a-a275-fb6e1ca2e592’ Started RID 49D64CCF-49A4-40DE-BEE5-69875D8FD39C
[ 433.116] WireSocket – Protocol error: Server Error
[ 433.116] WireSocketManager – Server Error: Server Error
[ 433.122] Gui – EnterScreen [gui/screenfiles/common/cmn_generic_dialog]
[ 433.122] Gui – Screen Focus LOST [gui/screenfiles/decorators/decorators_main]
[ 433.122] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_generic_dialog]
We apologise that you are experiencing this, however, we’re already on it, here are more details:
We are aware that some players are experiencing “Internal Server Errors” while playing in-game right now. Our team are currently looking into it and will be fixing this as soon as possible. Please bear with us during this time.
Rest assured that we shall provide an update once this is resolved.
~ CM NekoRei
Jimp
July 9, 2022, 10:03am
35
Hello everyone, the issue has now been fixed. Thank you for your patience!
We are aware that some players are experiencing “Internal Server Errors” while playing in-game right now. Our team are currently looking into it and will be fixing this as soon as possible. Please bear with us during this time.
Rest assured that we shall provide an update once this is resolved.
~ CM NekoRei
The same problem bother me again what should i do?
Error again
[3211.034] GooglePlayBillingHelper - Querying inventory for products.
[3211.420] Google Play Billing - Query inventory finished.
[3211.421] Google Play Billing - Query inventory was successful.
[3211.452] BootflowItemStore – Complete
[3211.468] BootflowItemRestorePurchases::Start
[3211.469] GooglePlayBillingHelper - Querying inventory for pending transactions.
[3211.474] Google Play Billing - Retrieve consumables was successful. There are 0 purchases.
[3211.500] BootflowItemRestorePurchases – Done
[3211.516] BootflowState::OnBootflowComplete
[3211.534] App – Transition New State Requested: NewState ‘Sgi::FEState’
[3211.534] App – AppState Transition, OldState ‘Sgi::BootflowState’ NewState ‘Sgi::FEState’
[3211.809] Gui – EnterScreen [gui/screenfiles/home/home_main]
[3211.813] WireSocketManager – Request ‘/monster/activatespecialevents’ with requirement Authenticated Enqueued RID 2671CE51-2BF8-46E2-BCB5-280751170CC1
[3211.888] WireSocketManager – Request ‘/monster/activatespecialevents’ Started RID 2671CE51-2BF8-46E2-BCB5-280751170CC1
[3211.888] GooglePlayBillingHelper - Querying inventory for pending transactions.
[3211.904] Google Play Billing - Retrieve consumables was successful. There are 0 purchases.
[3212.022] WireSocketManager – Request ‘/monster/activatespecialevents’ Completed in 0.133s RID 2671CE51-2BF8-46E2-BCB5-280751170CC1
[3212.038] HomeScreen::OnShow – SpecialEventAppComponent::RefreshActive Done
[3212.356] BootflowScreenAppComponent::TransitionOutBootflowScreen – skipTransition false
[3213.307] Gui – Screen Focus LOST [gui/screenfiles/launch/launch_main]
[3213.307] Gui – Screen Focus GAINED [gui/screenfiles/home/home_main]
[3213.307] GuiManager::ProcessScreensMarkedForCleanup – mem used 485466112
[3213.323] GuiManager::ProcessScreensMarkedForCleanup – mem used 485466112
[3215.258] Gui – EnterScreen [gui/screenfiles/common/cmn_loading_screen]
[3215.258] Gui – Screen Focus LOST [gui/screenfiles/home/home_main]
[3215.258] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_loading_screen]
[3215.470] WireSocketManager – Request ‘/game/quickmatch’ with requirement Authenticated Enqueued RID 04DC64D6-2353-450A-BE09-798A7FC225C1
[3215.485] WireSocketManager – Request ‘/game/quickmatch’ Started RID 04DC64D6-2353-450A-BE09-798A7FC225C1
[3215.719] WireSocketManager – Request ‘/game/quickmatch’ Completed in 0.233s RID 04DC64D6-2353-450A-BE09-798A7FC225C1
[3215.736] App – Transition New State Requested: NewState ‘Sgi::BattlePlayState’
[3215.736] App – AppState Transition, OldState ‘Sgi::FEState’ NewState ‘Sgi::BattlePlayState’
[3215.737] Inventory – Flushed 197 entries
[3215.737] GuiManager::ProcessScreensMarkedForCleanup – mem used 486043648
[3215.737] Gui – Screen Focus LOST [gui/screenfiles/common/cmn_loading_screen]
[3215.740] BattlePlayState::OnBegin
[3215.745] Gui – EnterScreen [gui/screenfiles/decorators/decorators_main]
[3215.745] Gui – Screen Focus GAINED [gui/screenfiles/decorators/decorators_main]
[3215.793] WireSocketManager – Request ‘/game/getgameinfo’ with requirement Authenticated Enqueued RID AD17B1ED-52DF-40E5-9DA2-EDFBAF0B7D55
[3215.805] WireSocketManager – Request ‘/game/getgameinfo’ Started RID AD17B1ED-52DF-40E5-9DA2-EDFBAF0B7D55
[3215.933] WireSocketManager – Request ‘/game/getgameinfo’ Completed in 0.129s RID AD17B1ED-52DF-40E5-9DA2-EDFBAF0B7D55
[3215.951] WireSocketManager – Request ‘/game/getturndata?gameid=abdbdcd9-ea46-4da0-9716-49845892b2e7’ with requirement Authenticated Enqueued RID 75D2931B-1DDE-40AD-94EA-2A00C12D7FE2
[3215.951] WireSocketManager – Request ‘/game/getturndata?gameid=abdbdcd9-ea46-4da0-9716-49845892b2e7’ Started RID 75D2931B-1DDE-40AD-94EA-2A00C12D7FE2
[3230.100] WireSocket – Protocol error: Server Error
[3230.100] WireSocketManager – Server Error: Server Error
[3230.111] Gui – EnterScreen [gui/screenfiles/common/cmn_generic_dialog]
[3230.112] Gui – Screen Focus LOST [gui/screenfiles/decorators/decorators_main]
[3230.112] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_generic_dialog]
Njole
July 24, 2022, 2:04pm
38
I got this error, and i cant play
[ 7.519] GooglePlayBillingHelper - Querying inventory for products.
[ 7.644] Google Play Billing - Query inventory finished.
[ 7.645] Google Play Billing - Query inventory was successful.
[ 7.669] BootflowItemStore – Complete
[ 7.690] BootflowItemRestorePurchases::Start
[ 7.691] GooglePlayBillingHelper - Querying inventory for pending transactions.
[ 7.726] Google Play Billing - Retrieve consumables was successful. There are 0 purchases.
[ 7.753] BootflowItemRestorePurchases – Done
[ 7.769] BootflowState::OnBootflowComplete
[ 7.789] App – Transition New State Requested: NewState ‘Sgi::FEState’
[ 7.790] App – AppState Transition, OldState ‘Sgi::BootflowState’ NewState ‘Sgi::FEState’
[ 8.583] Gui – EnterScreen [gui/screenfiles/home/home_main]
[ 8.612] WireSocketManager – Request ‘/monster/activatespecialevents’ with requirement Authenticated Enqueued RID 3C871029-6687-4104-B150-1B6601DA5E5F
[ 9.109] WireSocketManager – Request ‘/monster/activatespecialevents’ Started RID 3C871029-6687-4104-B150-1B6601DA5E5F
[ 9.109] GooglePlayBillingHelper - Querying inventory for pending transactions.
[ 9.147] Google Play Billing - Retrieve consumables was successful. There are 0 purchases.
[ 9.344] WireSocketManager – Request ‘/monster/activatespecialevents’ Completed in 0.234s RID 3C871029-6687-4104-B150-1B6601DA5E5F
[ 9.377] HomeScreen::OnShow – SpecialEventAppComponent::RefreshActive Done
[ 9.594] BootflowScreenAppComponent::TransitionOutBootflowScreen – skipTransition false
[ 10.545] Gui – Screen Focus LOST [gui/screenfiles/launch/launch_main]
[ 10.545] Gui – Screen Focus GAINED [gui/screenfiles/home/home_main]
[ 10.545] GuiManager::ProcessScreensMarkedForCleanup – mem used 297607168
[ 10.566] GuiManager::ProcessScreensMarkedForCleanup – mem used 297603072
[ 11.663] Gui – EnterScreen [gui/screenfiles/common/cmn_loading_screen]
[ 11.663] Gui – Screen Focus LOST [gui/screenfiles/home/home_main]
[ 11.663] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_loading_screen]
[ 11.869] WireSocketManager – Request ‘/game/quickmatch’ with requirement Authenticated Enqueued RID 645CC765-8978-4AE2-8FAE-64014DBB32C9
[ 11.885] WireSocketManager – Request ‘/game/quickmatch’ Started RID 645CC765-8978-4AE2-8FAE-64014DBB32C9
[ 12.188] WireSocketManager – Request ‘/game/quickmatch’ Completed in 0.302s RID 645CC765-8978-4AE2-8FAE-64014DBB32C9
[ 12.233] App – Transition New State Requested: NewState ‘Sgi::BattlePlayState’
[ 12.234] App – AppState Transition, OldState ‘Sgi::FEState’ NewState ‘Sgi::BattlePlayState’
[ 12.247] Inventory – Flushed 197 entries
[ 12.247] GuiManager::ProcessScreensMarkedForCleanup – mem used 293494784
[ 12.247] Gui – Screen Focus LOST [gui/screenfiles/common/cmn_loading_screen]
[ 12.263] BattlePlayState::OnBegin
[ 12.287] Gui – EnterScreen [gui/screenfiles/decorators/decorators_main]
[ 12.287] Gui – Screen Focus GAINED [gui/screenfiles/decorators/decorators_main]
[ 12.442] WireSocketManager – Request ‘/game/getgameinfo’ with requirement Authenticated Enqueued RID FD27CF08-B4E4-42CC-9204-98AA7B6F4DD2
[ 12.462] WireSocketManager – Request ‘/game/getgameinfo’ Started RID FD27CF08-B4E4-42CC-9204-98AA7B6F4DD2
[ 12.645] WireSocketManager – Request ‘/game/getgameinfo’ Completed in 0.183s RID FD27CF08-B4E4-42CC-9204-98AA7B6F4DD2
[ 12.662] WireSocketManager – Request ‘/game/getturndata?gameid=292b9445-2e75-4762-829b-aea04b266b5b’ with requirement Authenticated Enqueued RID DBD017B3-AEFE-47DD-ACA3-D4A39C190CB9
[ 12.662] WireSocketManager – Request ‘/game/getturndata?gameid=292b9445-2e75-4762-829b-aea04b266b5b’ Started RID DBD017B3-AEFE-47DD-ACA3-D4A39C190CB9
[ 26.918] WireSocket – Protocol error: Server Error
[ 26.918] WireSocketManager – Server Error: Server Error
[ 26.955] Gui – EnterScreen [gui/screenfiles/common/cmn_generic_dialog]
[ 26.956] Gui – Screen Focus LOST [gui/screenfiles/decorators/decorators_main]
[ 26.956] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_generic_dialog]
Tengo exactamente el mismo error, supongo que solo queda esperar a ver qué pasa
Mig-21
September 17, 2022, 10:27pm
40
i have a error to when i play on PC