Internal Server Error, Android 10/29/2022

BUG REPORT
1

FunSizdVegan
Android
Error while sending game results, pops up again while trying to continue a game.

[2094.629] Gui – Screen Focus LOST [gui/screenfiles/common/cmn_loading_screen]
[2094.635] BattlePlayState::OnBegin
[2094.641] Gui – EnterScreen [gui/screenfiles/decorators/decorators_main]
[2094.641] Gui – Screen Focus GAINED [gui/screenfiles/decorators/decorators_main]
[2094.723] WireSocketManager – Request ‘/game/getgameinfo’ with requirement Authenticated Enqueued RID F14647A7-A282-411F-B9C3-906A6CD26A71
[2094.735] WireSocketManager – Request ‘/game/getgameinfo’ Started RID F14647A7-A282-411F-B9C3-906A6CD26A71
[2094.819] WireSocketManager – Request ‘/game/getgameinfo’ Completed in 0.085s RID F14647A7-A282-411F-B9C3-906A6CD26A71
[2094.829] WireSocketManager – Request ‘/game/getturndata?gameid=b566ae37-8349-4079-a9fe-ebe9fca399c9’ with requirement Authenticated Enqueued RID 77F5F4F7-A38C-4948-B17F-7A21DBD96883
[2094.829] WireSocketManager – Request ‘/game/getturndata?gameid=b566ae37-8349-4079-a9fe-ebe9fca399c9’ Started RID 77F5F4F7-A38C-4948-B17F-7A21DBD96883
[2109.047] WireSocket – Protocol error: Server Error
[2109.047] WireSocketManager – Server Error: Server Error
[2109.055] Gui – EnterScreen [gui/screenfiles/common/cmn_generic_dialog]
[2109.055] Gui – Screen Focus LOST [gui/screenfiles/decorators/decorators_main]
[2109.055] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_generic_dialog]
[2113.178] ActivityJava – OnPause
[2113.186] BootStrap – Activity Pause
[2113.186] App – LostFocus
[2113.186] App – LeaveForeground
[2113.199] ActivityJava – OnWindowFocusChanged
[2113.201] Bootstrap – Window Focus Changed
[2114.030] ActivityJava – OnSurfaceDestroyed
[2114.032] BootStrap – Surface Destroyed
[2114.049] ActivityJava – OnTrimMemory
[2114.049] BootStrap – Activity Trim Memory
[2114.052] ActivityJava – OnStop
[2114.055] BootStrap – Activity Stop
[2114.055] AppHost – Suspend
[2114.055] AppHost::Suspend - BroadcastEvent Begin
[2114.056] AppHost::Suspend - BroadcastEvent End
[2114.061] ActivityJava – OnSaveInstanceState
[2114.856] ActivityJava – OnTrimMemory
[2114.859] BootStrap – Activity Trim Memory
[2249.201] ActivityJava – OnStart
[2249.205] BootStrap – Activity Start
[2249.213] ActivityJava – OnResume
[2249.214] BootStrap – Activity Resume
[2249.229] ActivityJava – OnSafeAreasChanged [130 0 0 0]
[2249.230] ActivityJava – OnSurfaceCreated
[2249.230] BootStrap – Surface Created
[2249.231] ActivityJava – OnSurfaceChanged
[2249.231] BootStrap – Surface Changed
[2249.258] ActivityJava – OnWindowFocusChanged
[2249.258] Bootstrap – Window Focus Changed
[2249.259] Setting Window Size:W 3120 | H 1440
[2249.259] App – Resume
[2249.259] App – EnterForeground
[2249.259] App – GainedFocus
[2249.780] ActivityJava – OnSafeAreasChanged [130 0 0 0]
[2260.223] ActivityJava – OnPause
[2260.227] BootStrap – Activity Pause
[2260.227] App – LostFocus
[2260.228] App – LeaveForeground
[2260.232] ActivityJava – OnWindowFocusChanged
[2260.232] Bootstrap – Window Focus Changed
[2260.996] ActivityJava – OnSurfaceDestroyed
[2260.998] BootStrap – Surface Destroyed
[2261.006] ActivityJava – OnTrimMemory
[2261.007] BootStrap – Activity Trim Memory
[2261.007] ActivityJava – OnStop
[2261.008] ActivityJava – OnSaveInstanceState
[2261.010] BootStrap – Activity Stop
[2261.010] AppHost – Suspend
[2261.010] AppHost::Suspend - BroadcastEvent Begin
[2261.010] AppHost::Suspend - BroadcastEvent End
[2458.867] ActivityJava – OnStart
[2458.867] BootStrap – Activity Start
[2458.868] ActivityJava – OnResume
[2458.868] BootStrap – Activity Resume
[2458.876] ActivityJava – OnSafeAreasChanged [130 0 0 0]
[2458.877] ActivityJava – OnSurfaceCreated
[2458.877] BootStrap – Surface Created
[2458.877] ActivityJava – OnSurfaceChanged
[2458.877] BootStrap – Surface Changed
[2459.235] ActivityJava – OnWindowFocusChanged
[2459.235] Bootstrap – Window Focus Changed
[2459.272] ActivityJava – OnSafeAreasChanged [130 0 0 0]
[2459.277] Setting Window Size:W 3120 | H 1440
[2459.277] App – Resume
[2459.277] App – EnterForeground
[2459.277] App – GainedFocus

2

Having same issue on android

3

[ 923.189] VersionInfo – Service API Version: [ 16 ]. Content version [ 617096 ]. Asset SKU [ default ]
[ 923.189] CompareVersion – comparing package version 1.5.327.0 to minimum version 0.0.0
[ 923.189] WireSocketManager – Request ‘/userauth/logintoken’ with requirement Session Enqueued RID 7BE77543-70B9-471E-AE89-3A62BA70F46A
[ 923.189] WireSocketManager – Request ‘/userauth/logintoken’ Started RID 7BE77543-70B9-471E-AE89-3A62BA70F46A
[ 923.501] WireSocketManager – Request ‘/userauth/logintoken’ Completed in 0.312s RID 7BE77543-70B9-471E-AE89-3A62BA70F46A
[ 923.528] WireSocketManager – Request ‘/monster/retrievestate’ with requirement Authenticated Enqueued RID 473F9131-BDC3-4FCE-A370-C9662EDAF71F
[ 923.528] WireSocketManager – Request ‘/user/getmessages’ with requirement Authenticated Enqueued RID 070173B2-309F-43D9-B13F-9192DDE34A40
[ 923.531] WireAppComponent – Connection Status: LoggedIn
[ 923.532] WireSocketManager – Request ‘/monster/retrievestate’ Started RID 473F9131-BDC3-4FCE-A370-C9662EDAF71F
[ 924.334] WireSocketManager – Request ‘/monster/retrievestate’ Completed in 0.802s RID 473F9131-BDC3-4FCE-A370-C9662EDAF71F
[ 924.334] WireSocketManager – Request ‘/user/getmessages’ Started RID 070173B2-309F-43D9-B13F-9192DDE34A40
[ 924.353] ReconnectUIAppComponent::OnMonsterStateRetrieved
[ 924.567] WireSocketManager – Request ‘/user/getmessages’ Completed in 0.233s RID 070173B2-309F-43D9-B13F-9192DDE34A40
[ 924.586] ReconnectUIAppComponent::OnMessagesRetrieved
[ 924.586] Gui – ExitScreen [gui/screenfiles/common/cmn_loading_screen]
[ 924.842] Gui – Screen Focus LOST [gui/screenfiles/common/cmn_loading_screen]
[ 924.842] Gui – Screen Focus GAINED [gui/screenfiles/home/home_main]
[ 924.843] GuiManager::ProcessScreensMarkedForCleanup – mem used 160595968
[ 926.052] Gui – EnterScreen [gui/screenfiles/common/cmn_loading_screen]
[ 926.052] Gui – Screen Focus LOST [gui/screenfiles/home/home_main]
[ 926.052] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_loading_screen]
[ 926.284] WireSocketManager – Request ‘/game/quickmatch’ with requirement Authenticated Enqueued RID 51544A3E-4F14-457A-9097-1186C202A044
[ 926.301] WireSocketManager – Request ‘/game/quickmatch’ Started RID 51544A3E-4F14-457A-9097-1186C202A044
[ 926.573] WireSocketManager – Request ‘/game/quickmatch’ Completed in 0.272s RID 51544A3E-4F14-457A-9097-1186C202A044
[ 926.614] App – Transition New State Requested: NewState ‘Sgi::BattlePlayState’
[ 926.615] App – AppState Transition, OldState ‘Sgi::FEState’ NewState ‘Sgi::BattlePlayState’
[ 926.648] Inventory – Flushed 250 entries
[ 926.648] GuiManager::ProcessScreensMarkedForCleanup – mem used 161206272
[ 926.648] Gui – Screen Focus LOST [gui/screenfiles/common/cmn_loading_screen]
[ 926.662] BattlePlayState::OnBegin
[ 926.684] Gui – EnterScreen [gui/screenfiles/decorators/decorators_main]
[ 926.685] Gui – Screen Focus GAINED [gui/screenfiles/decorators/decorators_main]
[ 926.894] WireSocketManager – Request ‘/game/getgameinfo’ with requirement Authenticated Enqueued RID DDEF3F18-1FB3-4440-BCED-3E33ECBFDA91
[ 926.913] WireSocketManager – Request ‘/game/getgameinfo’ Started RID DDEF3F18-1FB3-4440-BCED-3E33ECBFDA91
[ 927.200] WireSocketManager – Request ‘/game/getgameinfo’ Completed in 0.287s RID DDEF3F18-1FB3-4440-BCED-3E33ECBFDA91
[ 927.216] WireSocketManager – Request ‘/game/getturndata?gameid=ee74e75e-ff12-495f-a03a-d75c2de1631c’ with requirement Authenticated Enqueued RID 8B4934DB-5BA8-4AD6-B64D-ABCE0F0D1D68
[ 927.217] WireSocketManager – Request ‘/game/getturndata?gameid=ee74e75e-ff12-495f-a03a-d75c2de1631c’ Started RID 8B4934DB-5BA8-4AD6-B64D-ABCE0F0D1D68
[ 941.474] WireSocket – Protocol error: Server Error
[ 941.475] WireSocketManager – Server Error: Server Error
[ 941.485] Gui – EnterScreen [gui/screenfiles/common/cmn_generic_dialog]
[ 941.485] Gui – Screen Focus LOST [gui/screenfiles/decorators/decorators_main]
[ 941.485] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_generic_dialog]

4

Hello!

I am following up to see if you all are experiencing issues still or require assistance!
If so, could you please email community@smokingguninc.com with the following information?

What is your Phobies In-Game Name?:
What device/system do you play Phobies on?:
What Operating System/Version are you using?:
Any screenshots/videos/clips of the error?:
Do you continue to experience any trouble?:

We may also need your logs so we can look further into this issue:
To collect your logs, you can visit this forum link here and scroll down to the device you use to play Phobies.
Follow the instructions on how to collect them and attach them to your next email response: