Internal Server Error on Android

Hi! i got this error just now, so here you go :hugs:

[1031.569] moving to (1, 0)
[1031.609] Inventory – Flushed 119 entries
[1031.736] Gui – Screen Focus LOST [gui/screenfiles/monstercard/monstercard_ingame]
[1031.737] GuiManager::ProcessScreensMarkedForCleanup – mem used 455454720
[1032.436] Inventory – Flushed 28 entries
[1033.560] Moving sim/objtemplates/monsters/plantastic/level01 to (2, 1)
[1034.407] WireSocketManager – Request ‘/user/keepalive’ with requirement Authenticated Enqueued RID F00C1C40-CBCA-4771-8D46-08B537AC32B7
[1034.407] WireSocketManager – Request ‘/user/keepalive’ Started RID F00C1C40-CBCA-4771-8D46-08B537AC32B7
[1034.786] WireSocketManager – Request ‘/user/keepalive’ Completed in 0.379s RID F00C1C40-CBCA-4771-8D46-08B537AC32B7
[1044.415] WireSocketManager – Request ‘/user/keepalive’ with requirement Authenticated Enqueued RID F3A4520A-0280-402F-BCFE-206B3535C382
[1044.415] WireSocketManager – Request ‘/user/keepalive’ Started RID F3A4520A-0280-402F-BCFE-206B3535C382
[1044.820] WireSocketManager – Request ‘/user/keepalive’ Completed in 0.405s RID F3A4520A-0280-402F-BCFE-206B3535C382
[1053.972] Moving sim/objtemplates/monsters/germ/level01 to (8, 6)
[1054.430] WireSocketManager – Request ‘/user/keepalive’ with requirement Authenticated Enqueued RID EBE4282C-F615-4ABE-99D3-4D0C090D40F0
[1054.431] WireSocketManager – Request ‘/user/keepalive’ Started RID EBE4282C-F615-4ABE-99D3-4D0C090D40F0
[1054.751] WireSocketManager – Request ‘/user/keepalive’ Completed in 0.320s RID EBE4282C-F615-4ABE-99D3-4D0C090D40F0
[1055.666] sim/objtemplates/monsters/germ/level01 attacking position (9, 5)
[1058.461] Moving sim/objtemplates/monsters/chains/level01 to (9, 7)
[1060.160] Moving sim/objtemplates/monsters/chains/level01 to (9, 6)
[1064.445] WireSocketManager – Request ‘/user/keepalive’ with requirement Authenticated Enqueued RID A131640F-84DA-4FA0-A84D-05836890EE81
[1064.445] WireSocketManager – Request ‘/user/keepalive’ Started RID A131640F-84DA-4FA0-A84D-05836890EE81
[1064.791] WireSocketManager – Request ‘/user/keepalive’ Completed in 0.346s RID A131640F-84DA-4FA0-A84D-05836890EE81
[1074.455] WireSocketManager – Request ‘/user/keepalive’ with requirement Authenticated Enqueued RID 683A1B85-1FE8-4F7F-AA3A-6DDBDB64385C
[1074.455] WireSocketManager – Request ‘/user/keepalive’ Started RID 683A1B85-1FE8-4F7F-AA3A-6DDBDB64385C
[1074.831] WireSocketManager – Request ‘/user/keepalive’ Completed in 0.376s RID 683A1B85-1FE8-4F7F-AA3A-6DDBDB64385C
[1078.165] Moving sim/objtemplates/monsters/angrymonkey/level01 to (7, 4)
[1079.976] Moving sim/objtemplates/monsters/angrymonkey/level01 to (5, 3)
[1084.479] WireSocketManager – Request ‘/user/keepalive’ with requirement Authenticated Enqueued RID 30F24CF6-6698-4C3D-8534-C31B77997467
[1084.480] WireSocketManager – Request ‘/user/keepalive’ Started RID 30F24CF6-6698-4C3D-8534-C31B77997467
[1098.110] Setting 3rd side to monster 17, jarcannon
[1098.110] Gui – EnterScreen [gui/screenfiles/monstercard/monstercard_ingame]
[1098.110] Gui – Screen Focus GAINED [gui/screenfiles/monstercard/monstercard_ingame]
[1098.725] Gui – ExitScreen [gui/screenfiles/monstercard/monstercard_ingame]
[1098.726] Spawning monster 17 with spawn ID 0 at level 5 for team First at position (4, 8)
[1098.726] moving to (5, 7)
[1098.764] Inventory – Flushed 32 entries
[1098.878] WireSocket – Protocol error: Server Error
[1098.878] WireSocketManager – Server Error: Server Error
[1098.931] Gui – EnterScreen [gui/screenfiles/common/cmn_generic_dialog]
[1098.931] Gui – Screen Focus LOST [gui/screenfiles/decorators/decorators_main]
[1098.931] Gui – Screen Focus LOST [gui/screenfiles/hud_battle/hudbattle_main]
[1098.931] Gui – Screen Focus LOST [gui/screenfiles/hud_battle/replay_main]
[1098.931] Gui – Screen Focus LOST [gui/screenfiles/monstercard/monstercard_ingame]
[1098.931] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_generic_dialog]
[1099.028] GuiManager::ProcessScreensMarkedForCleanup – mem used 484405248
[1099.562] Inventory – Flushed 28 entries

Screenshot was from replay

IGN : Noodlecrime
Samsung Galaxy A52
Android 11
Google Play Version June 1 2022

The battle is Async mode, when that happened against IGN Demogot, the error happened when i want to spawn jarcannon from lower left spawn and kinda freeze for a split second and that error popped up. after the reload, there is no problem and i keep playing normally :stuck_out_tongue_closed_eyes:
as far as i remember, there is nothing unusual before and after that error displayed. i can only say that my wi-fi is unstable. I have no idea to recreate this error…

I hope this helps but let me know if there’s any more information that you guys need :hugs: i really fall in love with this game and wish it to go well forever :smiling_face_with_three_hearts:
sorry i’m bad at English language and this is my first post after lurking for a while lol :smiling_face_with_three_hearts:

Hey there! Sorry to hear that you are experiencing trouble!
Is the error persistent? Are you still experiencing issues with erroring?

What is your Phobies In-Game Name?:
What device/system do you play Phobies on?:
What Operating System/Version are you using?:
Any screenshots/videos/clips of the error?:
Do you continue to experience any trouble?:

We may also need your logs so we can look further into this issue:
To collect your logs, you can visit this forum link here and scroll down to the device you use to play Phobies.
Follow the instructions on how to collect them and attach them to your next email response:

Could you email that information to us at
Apologies for the inconvenience! We will be more than happy to help. :slight_smile:

Hi! the error is now gone after a simple reload and everything is working well

I have sent the answers and the logs and everything i think helpful to the

i hope it helps you guys :slight_smile:

1 Like

Hey Noodle!

Thank you so much for the update! It’s much appreciated.
It looks like it may have been a small little error but glad to hear that it is all resolved.

I’ll close this thread for now and take a look into the email! It shall definitely help and is greatly appreciated! If there are any troubles, please don’t hesitate to open another thread or email us!

Cheers. :slight_smile: