Internal server problem

BUG REPORT
1

[ 391.260] Bootstrap – Window Focus Changed
[ 391.277] Setting Window Size:W 1665 | H 810
[ 391.277] App – Resume
[ 391.277] App – EnterForeground
[ 391.277] App – GainedFocus
[ 393.578] ActivityJava – OnPause
[ 393.594] BootStrap – Activity Pause
[ 393.594] App – LostFocus
[ 393.609] App – LeaveForeground
[ 393.690] ActivityJava – OnWindowFocusChanged
[ 393.691] Bootstrap – Window Focus Changed
[ 393.835] ActivityJava – OnSafeAreasChanged [0 0 0 0]
[ 395.406] ActivityJava – OnSurfaceDestroyed
[ 395.406] BootStrap – Surface Destroyed
[ 395.429] ActivityJava – OnConfigurationChanged
[ 395.448] ActivityJava – OnStop
[ 395.449] BootStrap – Activity Stop
[ 395.449] AppHost – Suspend
[ 395.449] AppHost::Suspend - BroadcastEvent Begin
[ 395.449] AppHost::Suspend - BroadcastEvent End
[ 395.451] ActivityJava – OnSaveInstanceState
[ 395.464] ActivityJava – OnTrimMemory
[ 395.464] BootStrap – Activity Trim Memory
[ 397.892] ActivityJava – OnSafeAreasChanged [0 0 0 0]
[2380.637] ActivityJava – OnConfigurationChanged
[2380.703] ActivityJava – OnStart
[2380.703] BootStrap – Activity Start
[2380.723] ActivityJava – OnResume
[2380.724] BootStrap – Activity Resume
[2380.741] ActivityJava – OnSafeAreasChanged [0 0 0 0]
[2380.752] ActivityJava – OnSurfaceCreated
[2380.752] BootStrap – Surface Created
[2380.755] ActivityJava – OnSurfaceChanged
[2380.755] BootStrap – Surface Changed
[2380.783] ActivityJava – OnRotationChanged
[2380.799] AndroidIronSource – Callback_OnRewardedVideoAvailabilityChanged - value 0
[2380.817] ActivityJava – OnWindowFocusChanged
[2380.817] Bootstrap – Window Focus Changed
[2380.874] Setting Window Size:W 1665 | H 810
[2380.875] App – Resume
[2380.876] App – EnterForeground
[2380.887] App – GainedFocus
[2381.856] ConnectionWireSocketComponentLimbo::HandleEvent – Network status changed to ReachableViaWiFi
[2384.600] ActivityJava – OnPause
[2384.619] BootStrap – Activity Pause
[2384.619] App – LostFocus
[2384.630] App – LeaveForeground
[2384.685] ActivityJava – OnWindowFocusChanged
[2384.686] Bootstrap – Window Focus Changed
[2384.981] ActivityJava – OnSafeAreasChanged [0 0 0 0]
[2385.504] ActivityJava – OnResume
[2385.505] BootStrap – Activity Resume
[2385.506] AppsFlyerActivityComponent - Launch failed to be sent:
Error code: 10
Error description: Event timeout. Check ‘minTimeBetweenSessions’ param
[2385.521] ActivityJava – OnWindowFocusChanged
[2385.521] Bootstrap – Window Focus Changed
[2385.521] App – EnterForeground
[2385.521] App – GainedFocus
[2385.555] ActivityJava – OnSafeAreasChanged [0 0 0 0]
[2385.599] ActivityJava – OnPause
[2385.620] BootStrap – Activity Pause
[2385.620] App – LostFocus
[2385.646] ActivityJava – OnWindowFocusChanged
[2385.648] App – LeaveForeground
[2385.648] Bootstrap – Window Focus Changed
[2385.890] ActivityJava – OnSafeAreasChanged [0 0 0 0]
[2385.982] AndroidIronSource – Callback_OnRewardedVideoAvailabilityChanged - value 1
[2387.398] ActivityJava – OnSurfaceDestroyed
[2387.400] BootStrap – Surface Destroyed
[2387.441] ActivityJava – OnStop
[2387.442] BootStrap – Activity Stop
[2387.442] AppHost – Suspend
[2387.442] AppHost::Suspend - BroadcastEvent Begin
[2387.442] AppHost::Suspend - BroadcastEvent End
[2387.444] ActivityJava – OnSaveInstanceState
[2387.461] ActivityJava – OnTrimMemory
[2387.461] BootStrap – Activity Trim Memory
[2389.914] ActivityJava – OnSafeAreasChanged [0 0 0 0]
[2522.998] ActivityJava – OnSafeAreasChanged [0 0 0 0]
[2523.016] ActivityJava – OnStart
[2523.017] BootStrap – Activity Start
[2523.024] ActivityJava – OnResume
[2523.026] BootStrap – Activity Resume
[2523.061] ActivityJava – OnSurfaceCreated
[2523.062] BootStrap – Surface Created
[2523.062] ActivityJava – OnSurfaceChanged
[2523.063] BootStrap – Surface Changed
[2523.156] ActivityJava – OnWindowFocusChanged
[2523.156] Bootstrap – Window Focus Changed
[2523.167] Setting Window Size:W 1665 | H 810
[2523.167] App – Resume
[2523.168] App – EnterForeground
[2523.168] App – GainedFocus

username: sebashad
playing on samsung
here is the bug report copied to my clipbar when the error occured hope it helps pinpoint what the bug is.

2

Hey @sebashad !

We’re sorry you’re experiencing this issue but can you please clarify a bit further what exactly is happening?

Also, just wondering were you playing in Async Mode and using the Werewolf Phobie when this happened?

3

i was playing async yes.
and no i was not using werewolf
my opponent has on the field: werewolf, daisy, murder wing, misanthrope.
while i have: unbearable, jar cannon.

the problem is that i cant end my turn, everytime i end my turn no matter what i do it tells me internal server problem and doesnt end my turn. making this game the only one i can play in async since i cant end my turn to go to my other games. (i even tried to not use any keys for my turn and just end my turn but it still did the same thing).
i even tried different internet connections from my end but still same problem.

and thank you for replying @NekoRei

4

I apologise for the late response as we were on a long weekend.

Actually, our team is currently aware that there are some players who get stuck in the Async game when they use the “Werewolf” Phobie.

We are investigating this issue now but in the mean time kindly surrender the game.