My game got stuck on enemy turn

Username : ButteredB
Platform : Android

I continued an asynchronous game by clicking the play button. I got in as usual and moved my phobies. After ending my turn, I got an error and the game restarted. After the game restarted, I clicked on play to resume the game I was playing before it crashed assuming it didn’t register. However, I found that my moves were registered and it was the enemy’s turn. The problem here is, whenever I press play, I go into that game and it states that it’s my turn. Then it moves my phobies according to my last move before it restarted and moves on to the enemy’s move. I can’t play my other games since I have to play this unplayable game.

Hey ButteredB

Sorry to hear that you are in a stuck state.
Could you please email the logs to and fill out the following information?
What is your Phobies In-Game Name?:
What device/system do you play Phobies on?:
What Operating System/Version are you using?:
Any screenshots/videos/clips of the error?:
Do you continue to experience any trouble?:

We may also need your logs so we can look further into this issue:
To collect your logs, you can visit this forum link here and scroll down to the device you use to play Phobies.
Follow the instructions on how to collect them and attach them to your next email response:

Our team can take a look into the logs for you and see if there is anything that may have happened.

I have managed to fix it by pressing the back button as soon as that game loads. Which then gave me the option to surrender. It’s kinda sad I had to surrender but better than being stuck. Thanks for the help anyway!

No worries at all! Sorry for the inconvenience. We appreciate the update!