About the TECHNICAL SUPPORT Category

Tech Support (Read First)

Welcome to Phobies Tech Support!

This is a space for Community members to discuss technical issues with each other as well as Devs and SGI staff members. Please note that we regularly monitor this thread and will respond to all concerns as soon as we can. Our response times may vary during holidays.

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there is a problem about the pairing, as it is so easy to go up a league you end up pairing with people at a higher level than you when the pairing should be based on the level and not on the league

Screenshot_20220710-201533_Phobies

I have a problem on Android and can’t play. Game said to post a copy of text here.

[ 492.288] WireSocketManager – Request ‘/game/getgameinfo’ Started RID 5BADC214-992D-48F3-A4DC-3BE40993B444
[ 492.693] WireSocketManager – Request ‘/game/getgameinfo’ Completed in 0.405s RID 5BADC214-992D-48F3-A4DC-3BE40993B444
[ 492.712] WireSocketManager – Request ‘/game/getturndata?gameid=c20a6635-6de6-4906-b6dd-4ea4452adb35’ with requirement Authenticated Enqueued RID E22E4FB0-25FB-4C3D-B1FB-C501D768A9B7
[ 492.712] WireSocketManager – Request ‘/game/getturndata?gameid=c20a6635-6de6-4906-b6dd-4ea4452adb35’ Started RID E22E4FB0-25FB-4C3D-B1FB-C501D768A9B7
[ 507.008] WireSocket – Protocol error: Server Error
[ 507.009] WireSocketManager – Server Error: Server Error
[ 507.027] Gui – EnterScreen [gui/screenfiles/common/cmn_generic_dialog]
[ 507.028] Gui – Screen Focus LOST [gui/screenfiles/decorators/decorators_main]
[ 507.030] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_generic_dialog]
[ 516.240] ActivityJava – OnPause
[ 516.254] BootStrap – Activity Pause
[ 516.254] App – LostFocus
[ 516.267] App – LeaveForeground
[ 516.431] ActivityJava – OnWindowFocusChanged
[ 516.431] Bootstrap – Window Focus Changed
[ 516.849] ActivityJava – OnSurfaceDestroyed
[ 516.849] BootStrap – Surface Destroyed
[ 516.869] ActivityJava – OnStop
[ 516.869] ActivityJava – OnSaveInstanceState
[ 516.870] BootStrap – Activity Stop
[ 516.870] AppHost – Suspend
[ 516.870] AppHost::Suspend - BroadcastEvent Begin
[ 516.870] AppHost::Suspend - BroadcastEvent End
[ 516.948] ActivityJava – OnTrimMemory
[ 516.949] BootStrap – Activity Trim Memory
[ 535.755] ActivityJava – OnSafeAreasChanged [85 0 0 0]
[ 535.777] ActivityJava – OnSafeAreasChanged [85 0 0 0]
[ 535.813] ActivityJava – OnStart
[ 535.813] BootStrap – Activity Start
[ 535.814] ActivityJava – OnResume
[ 535.814] BootStrap – Activity Resume
[ 535.825] ActivityJava – OnSafeAreasChanged [85 0 0 0]
[ 535.829] ActivityJava – OnSurfaceCreated
[ 535.830] BootStrap – Surface Created
[ 535.831] ActivityJava – OnSurfaceChanged
[ 535.831] BootStrap – Surface Changed
[ 535.869] ActivityJava – OnSafeAreasChanged [85 0 0 0]
[ 535.879] ActivityJava – OnWindowFocusChanged
[ 535.880] Bootstrap – Window Focus Changed
[ 535.881] Setting Window Size:W 2280 | H 1080
[ 535.881] App – Resume
[ 535.881] App – EnterForeground
[ 535.881] App – GainedFocus
[ 535.895] ActivityJava – OnSafeAreasChanged [85 0 0 0]
[ 536.332] ActivityJava – OnSafeAreasChanged [85 0 0 0]
[ 536.382] ActivityJava – OnSafeAreasChanged [85 0 0 0]
[ 537.166] ActivityJava – OnPause
[ 537.174] BootStrap – Activity Pause
[ 537.174] App – LostFocus
[ 537.175] App – LeaveForeground
[ 537.336] ActivityJava – OnWindowFocusChanged
[ 537.336] Bootstrap – Window Focus Changed
[ 538.034] ActivityJava – OnSurfaceDestroyed
[ 538.035] BootStrap – Surface Destroyed
[ 538.042] ActivityJava – OnStop
[ 538.043] BootStrap – Activity Stop
[ 538.043] AppHost – Suspend
[ 538.043] AppHost::Suspend - BroadcastEvent Begin
[ 538.044] AppHost::Suspend - BroadcastEvent End
[ 538.046] ActivityJava – OnSaveInstanceState
[ 538.082] ActivityJava – OnTrimMemory
[ 538.083] BootStrap – Activity Trim Memory
[1288.039] ActivityJava – OnSafeAreasChanged [85 0 0 0]
[1288.042] ActivityJava – OnStart
[1288.043] BootStrap – Activity Start
[1288.043] ActivityJava – OnResume
[1288.043] BootStrap – Activity Resume
[1288.061] ActivityJava – OnSafeAreasChanged [85 0 0 0]
[1288.066] ActivityJava – OnSurfaceCreated
[1288.067] BootStrap – Surface Created
[1288.068] ActivityJava – OnSurfaceChanged
[1288.069] BootStrap – Surface Changed
[1288.093] ActivityJava – OnSafeAreasChanged [85 0 0 0]
[1288.105] ActivityJava – OnWindowFocusChanged
[1288.105] Bootstrap – Window Focus Changed
[1288.108] Setting Window Size:W 2280 | H 1080
[1288.108] App – Resume
[1288.108] App – EnterForeground
[1288.108] App – GainedFocus
[1288.116] ActivityJava – OnSafeAreasChanged [85 0 0 0]
[1288.715] ActivityJava – OnSafeAreasChanged [85 0 0 0]
[1288.783] ActivityJava – OnSafeAreasChanged [85 0 0 0]

Hello. I brought dreadful pack and didnt get guaranteed ultrarare phobie from it. Btw I donated for it. Can you explane how does it happens and give me my ultrararer or refund my money?
Thank you in advance.

I bought a package of coffee coffee coffee and nothing has been credited to my account. How long does it take to get the reward?