I cant enter the game

Hi!!! I dont know why, but i install the game and when i start it got a error message box.

Hey there! I believe you have a ticket opened up on Discord so we will continue working there!

However, I reached out inquiring for some info!
What is your Phobies In-Game Name?:
What device/system do you play Phobies on?:
What Operating System/Version are you using?:
Any screenshots/videos/clips of the error?:
Do you continue to experience any trouble?:

We may also need your logs so we can look further into this issue:
To collect your logs, you can visit this forum link here and scroll down to the device you use to play Phobies.
Follow the instructions on how to collect them and attach them to your next email response:

If you could email this to us, we would be happy to see what the trouble may be. :slight_smile:
Email: Community@smokingguninc.com


here is my log’s file. i have a ticket on discord with the problem and chu ask me for this file, so here it is.
Thanks for the help, really appreciate it.

(Attachment Phobies.log is missing)

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Thank you for the update! We chatted earlier and I’ll be monitoring our open ticket for the other device clarification from ya! :slight_smile: