I bought a starter pack, my card was immediately billed but i still didn't get anything

I bought a starter pack, my card was immediately billed but i still didn’t get anything…

Hey there! Have you tried closing then re-opening the game to see if it appears?

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Yeah, first thing i tried, already done it 3 times. Does staff respond to tech support topics here or should i email them on their smoking gun supp account?

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We respond here but if it’s quicker we can definitely chat via Discord at discord.gg/phobiesgame under #request-support ( That actually might be a bit safer for payment-related inquiries anyhoo. :slight_smile: )

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Alright i’ll try that, thanks.

Problem solved, opened a ticket there but already closed it, thanks for your feedback!

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Just saw the update over on Discord! Glad to hear that it went through. :slight_smile: Let us know if you run into any trouble in the near future.

Cheers and you are very welcome!

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