Internal Server Error (Metro)

[Metro]

[2178.504] Gui – Screen Focus GAINED [gui/screenfiles/monstercard/monstercard_ingame]
[2183.245] WireSocketManager – Request ‘/user/keepalive’ with requirement Authenticated Enqueued RID 1CDA5ACC-B905-A546-88A3-B96B69F54EF2
[2183.245] WireSocketManager – Request ‘/user/keepalive’ Started RID 1CDA5ACC-B905-A546-88A3-B96B69F54EF2
[2183.629] WireSocketManager – Request ‘/user/keepalive’ Completed in 0.384s RID 1CDA5ACC-B905-A546-88A3-B96B69F54EF2
[2187.262] Gui – ExitScreen [gui/screenfiles/monstercard/monstercard_ingame]
[2187.528] Gui – Screen Focus LOST [gui/screenfiles/monstercard/monstercard_ingame]
[2187.529] GuiManager::ProcessScreensMarkedForCleanup – mem used 351404032
[2193.245] WireSocketManager – Request ‘/user/keepalive’ with requirement Authenticated Enqueued RID CB42764C-01E8-734B-8701-E597E42E551E
[2193.246] WireSocketManager – Request ‘/user/keepalive’ Started RID CB42764C-01E8-734B-8701-E597E42E551E
[2193.563] WireSocketManager – Request ‘/user/keepalive’ Completed in 0.318s RID CB42764C-01E8-734B-8701-E597E42E551E
[2197.173] Setting 3rd side to monster 147, terrordactyl
[2197.173] Gui – EnterScreen [gui/screenfiles/monstercard/monstercard_ingame]
[2197.173] Gui – Screen Focus GAINED [gui/screenfiles/monstercard/monstercard_ingame]
[2202.464] Gui – ExitScreen [gui/screenfiles/monstercard/monstercard_ingame]
[2202.713] Gui – Screen Focus LOST [gui/screenfiles/monstercard/monstercard_ingame]
[2202.713] GuiManager::ProcessScreensMarkedForCleanup – mem used 362594304
[2203.246] WireSocketManager – Request ‘/user/keepalive’ with requirement Authenticated Enqueued RID B530B0A9-D2C2-C74C-8B82-72141CFF0A20
[2203.246] WireSocketManager – Request ‘/user/keepalive’ Started RID B530B0A9-D2C2-C74C-8B82-72141CFF0A20
[2203.596] WireSocketManager – Request ‘/user/keepalive’ Completed in 0.350s RID B530B0A9-D2C2-C74C-8B82-72141CFF0A20
[2206.848] Setting 3rd side to monster 147, terrordactyl
[2206.848] Gui – EnterScreen [gui/screenfiles/monstercard/monstercard_ingame]
[2206.848] Gui – Screen Focus GAINED [gui/screenfiles/monstercard/monstercard_ingame]
[2207.497] Gui – ExitScreen [gui/screenfiles/monstercard/monstercard_ingame]
[2207.498] Spawning monster 147 with spawn ID 0 at level 6 for team Second at position (8, 0)
[2207.498] moving to (7, 1)
[2207.534] Inventory – Flushed 107 entries
[2207.763] Gui – Screen Focus LOST [gui/screenfiles/monstercard/monstercard_ingame]
[2207.763] GuiManager::ProcessScreensMarkedForCleanup – mem used 335085568
[2208.332] Inventory – Flushed 29 entries
[2210.797] Moving sim/objtemplates/monsters/terrordactyl/level01 to (5, 1)
[2213.247] WireSocketManager – Request ‘/user/keepalive’ with requirement Authenticated Enqueued RID 4C3EA97E-283C-3E4A-80FA-EA053AC6A802
[2213.247] WireSocketManager – Request ‘/user/keepalive’ Started RID 4C3EA97E-283C-3E4A-80FA-EA053AC6A802
[2216.731] MonsterStatCollection::Internal::AddStat() – [hellhound lvl 9] Overriding stat ‘damageTypeFire’ (0), in category 2 with value 0
[2227.664] WireSocket – Protocol error: Server Error
[2227.665] WireSocketManager – Server Error: Server Error
[2227.714] Gui – EnterScreen [gui/screenfiles/common/cmn_generic_dialog]
[2227.714] Gui – Screen Focus LOST [gui/screenfiles/decorators/decorators_main]
[2227.714] Gui – Screen Focus LOST [gui/screenfiles/hud_battle/hudbattle_main]
[2227.714] Gui – Screen Focus LOST [gui/screenfiles/hud_battle/replay_main]
[2227.714] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_generic_dialog]
[2235.087] iOSBootstrap – WillResignActive - m_active true
[2235.087] App – LostFocus
[2235.930] iOSBootstrap – EnterBackground - m_foreground true
[2235.930] App – LeaveForeground
[2235.930] AppHost – Suspend
[2235.930] AppHost::Suspend - BroadcastEvent Begin
[2235.930] AppHost::Suspend - BroadcastEvent End
[2362.965] iOSBootstrap – EnterForeground - m_foreground false
[2362.968] App – Resume
[2362.971] App – EnterForeground
[2363.280] iOSBootstrap – DidBecomeActive
[2363.280] App – GainedFocus

[chu]

Hey there! I’m following up to see if you are still experiencing trouble?
Was the match started before the maintenance or after?

Cheers.

[Metro]

The match was started before maintenance. After I reloaded the game, I was able to play normally.

[chu]

Perfect. It was likely related to the maintenance in this case.
( It can happen when we perform scheduled maintenance ) Matches existing/being started on a previous version can trigger that.

If you do notice any trouble with future matches you can reach out to us with the following information, too!
Email community@smokingguninc.com with:

What is your Phobies In-Game Name?:
What device/system do you play Phobies on?:
What Operating System/Version are you using?:
Any screenshots/videos/clips of the error?:
Do you continue to experience any trouble?:

We may also need your logs so we can look further into this issue:
To collect your logs, you can visit this forum link here and scroll down to the device you use to play Phobies.
Follow the instructions on how to collect them and attach them to your next email response:

How to REPORT A BUG

Post any known bugs here. If it is not a crash, hang, freeze, or network error just post a topic with the following information. Add any screen captures or videos that might illustrate what the problem is. Sometimes it is hard to know what you did to get the bug to happen so just add as much information as you can. Username: (Write down your username) Platform: (What platform are you playing the game on? For instance, iOS, Android or Steam, and what device are you playing on - model) Bug Des…

I shall close this thread for now but please don’t hesitate to open a new one should any issues pop up!