Network error

What is your Phobies In-Game Name?:none
What device/system do you play Phobies on?:lenovo tab p11
What Operating System/Version are you using?:android 11
Any screenshots/videos/clips of the error?:refere to the vid
Do you continue to experience any trouble?:yes still dont work until now

(Attachment recording_20220722_233215.mp4 is missing)