No worries at all. Could you please email community@smokingguninc.com with your log files when you go to view a video? I can get this submitted to the team for review.
How to REPORT A BUG - BUG REPORT / REPORT A BUG - Phobies Official Forums
We will also need the following information
Your in-game name:
Device(s) you are trying to view the videos on:
Phobies Version: