Reportar un error

Usuario:Chinomexica
Sistema:Android
Telefono:Hisense
El error es que cuando mato a los enemigos mi personaje se tele transporta una punta del tablero.Tambien me aparece un mensaje de error de servidor.



@chu Look at this. it’s an interesting glitch.

Instead of the dimensional phobies pulling Eratic into their place they pushed him to the other side of the map.

1 Like

Do you recall what the error said specifically? Definitely curious about this!
Could you send an email to us with the following information:

The info you already provided + go to this thread here and grab your logs and add those into the email:

We will share this with our team for investigation!

Email is: community@smokingguninc.com

Thank you for the ping! This is definitely quite interesting. :thinking: @Yhoal

1 Like

[13684.472] Gui – Screen Focus LOST [gui/screenfiles/endofgame/endofturn]
[13684.845] Gui – EnterScreen [gui/screenfiles/home/home_main]
[13684.847] Gui – Screen Focus GAINED [gui/screenfiles/home/home_main]
[13684.896] MonsterStoreAppComponent::ProcessPendingTransactions – error occurred loading receipt: Unknown
[13684.914] MonsterStoreAppComponent::CommitPendingTransactions – Failed to process pending transactions: Unknown
[13685.878] Gui – ExitScreen [gui/screenfiles/home/home_main]
[13686.103] ElementContainer::SetupLinks – Panel named ‘reset_time_holder’ of UI Element type ‘reset_time_holder’ has instance ‘time_warning’ that is unable to find Link Parent ‘icon’
[13686.104] ElementContainer::SetupLinks – Panel named ‘reset_time_holder’ of UI Element type ‘reset_time_holder’ has instance ‘time’ that is unable to find Link Parent ‘icon’
[13686.111] Gui – EnterScreen [gui/screenfiles/jack/jack_main]
[13686.112] Gui – Screen Focus GAINED [gui/screenfiles/jack/jack_main]
[13686.128] Gui – Screen Focus LOST [gui/screenfiles/home/home_main]
[13686.128] GuiManager::ProcessScreensMarkedForCleanup – mem used 571797504
[13686.761] WireSocketManager – Request ‘/monster/claimdailyaward’ with requirement Authenticated Enqueued RID A4BCDF26-44E1-4D97-8668-326AA1D16F3C
[13686.776] WireSocketManager – Request ‘/monster/claimdailyaward’ Started RID A4BCDF26-44E1-4D97-8668-326AA1D16F3C
[13686.857] Gui – ExitScreen [gui/screenfiles/jack/jack_main]
[13686.858] Gui – EnterScreen [gui/screenfiles/home/home_main]
[13686.860] Gui – Screen Focus GAINED [gui/screenfiles/home/home_main]
[13686.884] Gui – Screen Focus LOST [gui/screenfiles/jack/jack_main]
[13686.885] GuiManager::ProcessScreensMarkedForCleanup – mem used 571916288
[13686.963] WireSocketManager – Request ‘/monster/claimdailyaward’ Completed in 0.187s RID A4BCDF26-44E1-4D97-8668-326AA1D16F3C
[13687.792] Gui – ExitScreen [gui/screenfiles/home/home_main]
[13687.793] ElementContainer::SetupLinks – Panel named ‘reset_time_holder’ of UI Element type ‘reset_time_holder’ has instance ‘time_warning’ that is unable to find Link Parent ‘icon’
[13687.794] ElementContainer::SetupLinks – Panel named ‘reset_time_holder’ of UI Element type ‘reset_time_holder’ has instance ‘time’ that is unable to find Link Parent ‘icon’
[13687.795] Gui – EnterScreen [gui/screenfiles/jack/jack_main]
[13687.796] Gui – Screen Focus GAINED [gui/screenfiles/jack/jack_main]
[13687.812] Gui – Screen Focus LOST [gui/screenfiles/home/home_main]
[13687.813] GuiManager::ProcessScreensMarkedForCleanup – mem used 572084224
[13688.325] WireSocketManager – Request ‘/monster/claimdailyaward’ with requirement Authenticated Enqueued RID A516B4F1-0BA5-46C0-95B6-9BBC95EB2950
[13688.341] WireSocketManager – Request ‘/monster/claimdailyaward’ Started RID A516B4F1-0BA5-46C0-95B6-9BBC95EB2950
[13688.480] WireSocket – Protocol error: Server Error
[13688.480] WireSocketManager – Server Error: Server Error
[13688.498] Gui – EnterScreen [gui/screenfiles/common/cmn_generic_dialog]
[13688.498] Gui – Screen Focus LOST [gui/screenfiles/jack/jack_main]
[13688.498] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_generic_dialog]
[13688.530] DailyAwardsScreen::ClaimAward – Failed to claim award with error Canceled promise.
[13695.336] ActivityJava – OnPause
[13695.355] BootStrap – Activity Pause
[13695.355] App – LostFocus
[13695.355] App – LeaveForeground
[13695.376] ActivityJava – OnWindowFocusChanged
[13695.376] Bootstrap – Window Focus Changed
[13695.660] ActivityJava – OnSafeAreasChanged [43 0 0 0]
[13695.674] ActivityJava – OnSafeAreasChanged [43 0 0 0]
[13695.702] ActivityJava – OnSafeAreasChanged [43 0 0 0]
[13698.454] ActivityJava – OnResume
[13698.454] BootStrap – Activity Resume
[13698.494] ActivityJava – OnWindowFocusChanged
[13698.494] Bootstrap – Window Focus Changed
[13698.494] App – EnterForeground
[13698.494] App – GainedFocus
[13698.518] ActivityJava – OnSafeAreasChanged [43 0 0 0]
[13698.539] ActivityJava – OnSafeAreasChanged [43 0 0 0]

Estaba abriendo el jack del centro y salio esto.

Hey there! Are you able to submit your logs and the following information to our email:
community@smokingguninc.com

  • What is your Phobies In-Game Name?
  • What device model /system are you playing the game on?
  • What Operating System and version are you using?
  • Please describe the issue and what you’re experiencing step by step.

Log files through the format shown here as well:

[2598.621] Moving sim/objtemplates/monsters/wollybully/level01 to (3, 1)
[2600.058] BattlePlayState::StartTurn – showReplay false
[2601.048] WireSocketManager – Request ‘/user/keepalive’ with requirement Authenticated Enqueued RID FA69FEC2-0C58-4D8A-A17C-0D1D9B364D02
[2601.048] WireSocketManager – Request ‘/user/keepalive’ Started RID FA69FEC2-0C58-4D8A-A17C-0D1D9B364D02
[2601.048] PostProcessAppComponent::DisableEffect() – disabled effect ‘effects/postprocessstartgame’ with technique ‘Replay’
[2601.387] WireSocketManager – Request ‘/user/keepalive’ Completed in 0.340s RID FA69FEC2-0C58-4D8A-A17C-0D1D9B364D02
[2602.122] BattlePlayState::BeginTurnFlow – showReplay false
[2602.800] Moving sim/objtemplates/monsters/eratic/level01 to (5, 0)
[2604.509] sim/objtemplates/monsters/eratic/level01 attacking position (3, 0)
[2607.725] Moving sim/objtemplates/monsters/clown/level01 to (5, 2)
[2609.499] sim/objtemplates/monsters/clown/level01 attacking position (3, 0)
[2611.073] WireSocketManager – Request ‘/user/keepalive’ with requirement Authenticated Enqueued RID CC23335E-A256-4A05-A85C-0F866B2FFE1C
[2611.073] WireSocketManager – Request ‘/user/keepalive’ Started RID CC23335E-A256-4A05-A85C-0F866B2FFE1C
[2611.413] WireSocketManager – Request ‘/user/keepalive’ Completed in 0.340s RID CC23335E-A256-4A05-A85C-0F866B2FFE1C
[2614.109] Moving sim/objtemplates/monsters/ghost/level01 to (5, 4)
[2617.420] Moving sim/objtemplates/monsters/cassowary/level01 to (6, 2)
[2621.103] WireSocketManager – Request ‘/user/keepalive’ with requirement Authenticated Enqueued RID 8A94541E-B146-4C54-9A1F-3D35763056F6
[2621.104] WireSocketManager – Request ‘/user/keepalive’ Started RID 8A94541E-B146-4C54-9A1F-3D35763056F6
[2621.403] WireSocketManager – Request ‘/user/keepalive’ Completed in 0.299s RID 8A94541E-B146-4C54-9A1F-3D35763056F6
[2631.121] WireSocketManager – Request ‘/user/keepalive’ with requirement Authenticated Enqueued RID 3F84A006-9353-496E-B542-375F276BEDA6
[2631.121] WireSocketManager – Request ‘/user/keepalive’ Started RID 3F84A006-9353-496E-B542-375F276BEDA6
[2631.474] WireSocketManager – Request ‘/user/keepalive’ Completed in 0.353s RID 3F84A006-9353-496E-B542-375F276BEDA6
[2634.318] Moving sim/objtemplates/monsters/cassowary/level01 to (5, 1)
[2635.606] Moving sim/objtemplates/monsters/suicidebot/level01 to (6, 2)
[2641.133] WireSocketManager – Request ‘/user/keepalive’ with requirement Authenticated Enqueued RID 350AF6B7-63AC-4498-A11E-E9031B2E0265
[2641.133] WireSocketManager – Request ‘/user/keepalive’ Started RID 350AF6B7-63AC-4498-A11E-E9031B2E0265
[2641.522] WireSocketManager – Request ‘/user/keepalive’ Completed in 0.389s RID 350AF6B7-63AC-4498-A11E-E9031B2E0265
[2643.169] Inventory – Flushed 99 entries
[2643.220] Gui – EnterScreen [gui/screenfiles/common/cmn_loading_screen]
[2643.221] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_loading_screen]
[2643.221] WireSocketManager – Request ‘/monster/postturndata?gameid=30a0c845-e4d6-4026-b7f2-38b5b075af00’ with requirement Authenticated Enqueued RID 43707DFB-2B40-4C27-8BD8-E3926E43C7E9
[2643.263] WireSocketManager – Request ‘/monster/postturndata?gameid=30a0c845-e4d6-4026-b7f2-38b5b075af00’ Started RID 43707DFB-2B40-4C27-8BD8-E3926E43C7E9
[2644.342] WireSocket – Protocol error: Server Error
[2644.342] WireSocketManager – Server Error: Server Error
[2644.348] Gui – EnterScreen [gui/screenfiles/common/cmn_generic_dialog]
[2644.349] Gui – Screen Focus LOST [gui/screenfiles/decorators/decorators_main]
[2644.349] Gui – Screen Focus LOST [gui/screenfiles/hud_battle/hudbattle_main]
[2644.349] Gui – Screen Focus LOST [gui/screenfiles/hud_battle/replay_main]
[2644.349] Gui – Screen Focus LOST [gui/screenfiles/common/cmn_loading_screen]
[2644.349] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_generic_dialog]
[2644.399] Failed to post turn. Canceled promise
[2644.399] Gui – ExitScreen [gui/screenfiles/common/cmn_loading_screen]
[2644.686] GuiManager::ProcessScreensMarkedForCleanup – mem used 313491456

Could you scroll up to the comment above that I posted where there is a form for information.
If you could fill out that form and share your logs via email to community@smokingguninc.com that would be great!

[ 975.003] WireSocketManager – Request ‘arena_battle/finalize_turn’ Completed in 0.268s RID 72BD00D9-E652-4945-93E1-991913943617
[ 975.981] PostProcessAppComponent::DisableEffect() – effect ‘effects/postprocessstartgame’ with technique ‘Replay’ is not active
[ 977.049] BattlePlayState::BeginTurnFlow – showReplay false
[ 982.487] WireSocketManager – Received server initiated message for ‘arena_battle/battle_finished’, messageID 02007B54-95B2-410C-91AE-43703D589986
[ 982.617] Gui – EnterScreen [gui/screenfiles/endofgame/endofgame]
[ 982.624] PostProcessAppComponent::EnableEffect() – enabled effect ‘effects/postprocessdarkblur’ with technique ‘Win’
[ 982.625] Gui – Screen Focus GAINED [gui/screenfiles/endofgame/endofgame]
[ 982.625] Gui – ExitScreen [gui/screenfiles/hud_battle/replay_main]
[ 982.625] Gui – Screen Focus LOST [gui/screenfiles/hud_battle/hudbattle_main]
[ 982.626] Gui – Screen Focus LOST [gui/screenfiles/decorators/decorators_main]
[ 982.640] GuiManager::ProcessScreensMarkedForCleanup – mem used 400138240
[ 982.660] Gui – Screen Focus LOST [gui/screenfiles/hud_battle/replay_main]
[ 982.661] GuiManager::ProcessScreensMarkedForCleanup – mem used 403496960
[ 984.740] WireSocketManager – Request ‘/user/keepalive’ with requirement Authenticated Enqueued RID 17C8C07C-2C30-48DC-B02E-BA32D7C2D254
[ 984.740] WireSocketManager – Request ‘/user/keepalive’ Started RID 17C8C07C-2C30-48DC-B02E-BA32D7C2D254
[ 984.933] WireSocketManager – Request ‘/user/keepalive’ Completed in 0.193s RID 17C8C07C-2C30-48DC-B02E-BA32D7C2D254
[ 991.349] Gui – EnterScreen [gui/screenfiles/leaguesrewardupgradesequence/leaguerewardupgrade_main]
[ 991.349] Gui – Screen Focus GAINED [gui/screenfiles/leaguesrewardupgradesequence/leaguerewardupgrade_main]
[ 994.258] Gui – ExitScreen [gui/screenfiles/leaguesrewardupgradesequence/leaguerewardupgrade_main]
[ 994.291] Gui – Screen Focus LOST [gui/screenfiles/leaguesrewardupgradesequence/leaguerewardupgrade_main]
[ 994.292] GuiManager::ProcessScreensMarkedForCleanup – mem used 401637376
[ 994.741] WireSocketManager – Request ‘/user/keepalive’ with requirement Authenticated Enqueued RID 183B0701-CA67-42A8-8443-0DE4CE516A47
[ 994.741] WireSocketManager – Request ‘/user/keepalive’ Started RID 183B0701-CA67-42A8-8443-0DE4CE516A47
[ 995.024] WireSocketManager – Request ‘/user/keepalive’ Completed in 0.283s RID 183B0701-CA67-42A8-8443-0DE4CE516A47
[ 996.042] App – Transition New State Requested: NewState ‘Sgi::FEState’
[ 996.055] App – AppState Transition, OldState ‘Sgi::BattlePlayState’ NewState ‘Sgi::FEState’
[ 996.055] BattlePlayState::OnEnd
[ 996.073] Inventory – Flushed 424 entries
[ 996.073] GuiManager::ProcessScreensMarkedForCleanup – mem used 356417536
[ 996.073] PostProcessAppComponent::DisableEffect() – disabled effect ‘effects/postprocessdarkblur’ with technique ‘Win’
[ 996.073] Gui – Screen Focus LOST [gui/screenfiles/endofgame/endofgame]
[ 996.234] Gui – EnterScreen [gui/screenfiles/common/cmn_loading_screen]
[ 996.234] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_loading_screen]
[ 996.234] WireSocketManager – Request ‘/monster/updaterandomqueststate’ with requirement Authenticated Enqueued RID E7A45B67-C0CD-4DAA-B47C-433BCB286797
[ 996.254] WireSocketManager – Request ‘/monster/updaterandomqueststate’ Started RID E7A45B67-C0CD-4DAA-B47C-433BCB286797
[ 996.254] GooglePlayBillingHelper - Querying inventory for pending transactions.
[ 996.258] Google Play Billing - Retrieve consumables was successful. There are 0 purchases.
[ 996.503] WireSocket – Protocol error: Server Error
[ 996.503] WireSocketManager – Server Error: Server Error
[ 996.512] Gui – EnterScreen [gui/screenfiles/common/cmn_generic_dialog]
[ 996.512] Gui – Screen Focus LOST [gui/screenfiles/common/cmn_loading_screen]
[ 996.513] Gui – Screen Focus GAINED [gui/screenfiles/common/cmn_generic_dialog]
[ 996.539] GuiManager::ProcessScreensMarkedForCleanup – mem used 420020224
[ 996.556] GuiManager::ProcessScreensMarkedForCleanup – mem used 420016128

Hey there!
Could you reach out to community@smokingguninc.com so we can collect some more information and investigate this issue for you?