So I got super lucky & won 10k coffee from the diamond jack - proceeded to use it all on dreadful packs. I got 5 dreadful packs, & I got one new rare phobie total, from all 5.
Ie 4 of the packs gave me upgrade cards only & nothing new.
I currently have 126 of 198 phobies, with loads of Ultra-rares still to get. So just wondering if this is messed up, or is that normal, or what?
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I spent $50 on coffee, and the next day had special deals where I could have gotten double of what I got the day before, and all I got was Ogre (which is still an OP unit) and upgrade cards. 
The chance of getting an ultra rare is pretty small, 3.9% in the dreadful pack. If all you have left to collect is ultra rare then the chance of getting no new phobies with 5 packs is ~85%. Even with 10 packs you’d still have ~75% of nothing new, or to put it another way with 10 packs you have a 25% chance of getting a new ultra rare.
Incidentally it doesn’t matter how many ultra rare you have left to collect, you either get one or you don’t.
P.s. if you bought 100 terrifying packs you’d still have less than 50% chance of getting 1 ultra rare.
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Ahh I see. Thanks for the info!
That is awful. My friends opened 6 dreadful packs and got ur only from the first one , and it gives morty witch is a terrible phobie that need a buff. So they throw the game away. And i am the only one who stayed. This small chanses to get phobies make a lot of players quit the game. I don’t know why they didn’t do anything with it
The reason your friend got an ur in the first pack is because that is guaranteed.
I think it would be better if you got shown 3 random cards on that first guaranteed card, and told to pick one. That would give you a much better feeling of you got one you wanted.
As for the stats, if they made them too much higher then they wouldn’t be ultra rare. The point is most players don’t have that many ur, so your best cards are different to your opponents, and that makes for more dynamic matches. At least that’s the theory.