It is guaranteed, therefore it must be an error.
Could you please tell us your in game name, the device you’re playing the game on, the operative system you’re using, a brief description of the issue, the steps you took until said issue (hence if you bought it by lippy’s deal, or something along those lines) and provide a picture of said pack you opened?
That information ,alongside logs, should be sent to community@smokingguninc.com so it can be fixed as soon as posible.
In case you need help with how to get the logs, here’s a link How to REPORT A BUG
If there’s anything else you need help with, please feel free to tell me and I’ll answer as soon as posible!